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The staff was very professional and friendly. I did not eat at the hotel. The food seemed expensive or over priced. The rooms, pool, gym, bar, were great. Internet was slow most of the time, and whenever it was pouring rain, the internet was non-existent....More
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I stayed at the hotel for a night to catch an early flight. The hotel is mediocre, food is average serving burgers, fried items and ok breakfast. Thus eveing there was a party going on for Belize University students. I called the reception to ask...More
Response from TedTejada1, General Manager at Best Western Plus Belize Biltmore PlazaResponded 20 December 2016
Thank you for choosing us during your visit to Belize. I take this opportunity to apologize for the inconvenience you had during your stay.
There was a Party for the University of Belize and we do understand that it was a bit loud....More
In a city where everyone I have met has been so lovely and friendly, I didn't think that things could be surpassed. The staff here are so helpful and the facilities are great. It feels like a peaceful retreat as soon as you enter and...More
Response from TedTejada1, General Manager at Best Western Plus Belize Biltmore PlazaResponded 18 December 2016
Thank you very much for review. I will share it with our staff who are always willing to go beyond the call of duty for our guests.
Erin, hoping to see you back very soon.
This is the prettiest Best Western I have ever seen. Pool, bar and outdoor restaurant area is beautiful. Loved the facility layout. Decent gym. Rooms were clean and staff friendly. Not much around but there is a short walk to the local supermarket Brodie's if...More
It is nice seeing the same friendly faces behind the desk each time I stay for a few days.Michele, Marcia, Maria. Always smiling and welcoming.
Nice to see the finshed renovations to the courtyard.
This trip I caught a bacterial infection while in Guatemala and...More
Belize City unfortunately is a very poor area. It was very interesting to see from an cultural/educational standpoint and really makes you appreciate how blessed you are but certainly NOT a good vacation spot. Next time we... More
Belize City unfortunately is a very poor area. It was very interesting to see from an cultural/educational standpoint and really makes you appreciate how blessed you are but certainly NOT a good vacation spot. Next time we will head to the southern part of the island.