I’m not sure how long ago they remodeled the guest rooms but they look very fresh. The standard room is plenty big enough and well apportioned. The staff is very helpful and the attached store with a bit of everything is very convenient. We initially chose this hotel because of the location. Everything we wanted was within comfortable walking distance. The “continental” breakfast was a nice surprise - it is more than just a traditional continental - the eggs and sausage were great. We chose to eat dinner in the rooftop restaurant one evening and was very pleased. The food was better than expected!
We went here at the last minute because our flights were cancelled due to Hurricane Lisa. A fantastic hotel, well built and very well operated. The staff treated us like family looking out for their guests during the hurricane, While much of Belize City lost power and water we had no problems. Hotel rooms are on the fourth floor and restaurant on the fifth floor was a great place to watch the hurricane. The restaurant stayed open with limited but quality selection throughout the storm.
The shuttle is provided at a cost but I would recommend renting a car especially if you plan to go out at nights. The room is clean and I like the layout. There are free toiletries. The staff is friendly. There is an issue with noise from the corridors. The meals were good but I would recommend being careful when ordering because on at least 2 occasions the orders were incorrect. The free continental breakfast was bread, bagels, cereal etc. But there is another menu which I utilized instead. I would recommend getting 2 room keys because there is an energy conservation method of the room key being used to power the room which means that the ac will be off while you were out and it takes a little while to start back up. The water in the shower never quite got hot and I think once got luke warm.…
While Belize City wouldn’t be on top If my recommends, Golden Bay definitely would. Beautiful hotel that looks just like the online pictures. Our room wasn’t ready when we arrived so they upgraded us…, to a 1900 square foot suite! It was wonderful. The staff was friendly and very accommodating!
Upon arrival we were greeted with such warmth, and the front desk receptionist was so kind. It's a perfect 3.5 star hotel and highly recommended. The hotel has a nice restaurant at the rooftop and the owners are working on installing or building a swimming pool. They are currently renovating the hotel so it might get a little noisy early in the AM but they are transparent about that and have it in the main website.
Me and my husband has an amazing experience at this hotel. It was very clean, rooms are nice and spacious. Awesome customer service and even has a restaurant on the rooftop. I highly recommend going to this hotel!
My family and I stayed at the Golden Bay Belize upon arrival in country and prior to our ferry to San Pedro. The hotel had nice accommodations, and a very gracious staff. We enjoyed the rooftop restaurant, beware, the food was good, but the portions are massive! All in all we would stay at this hotel anytime we return to Belize.
While the images of this place look new & awesome the reality is different when you stay there. The main issue is the noise, they have no noise insulation & you can hear everything that happens in the hallway like it’s happening right in your room as it’s ecco’s through the whole floor, we woke up many times in the middle of the night due to people talking or shouting. The internet is super slow, they don’t have outlets near the desk for using your laptop so not remote work here, coffee machine didn’t work either. For the price you pay for the room the breakfast was the most disappointing, it’s was absolutely abysmal. A few bagels, cereal, bread and some fruit that was rarely replenished.
Front desk clerk was efficient, staff were polite, room was very clean. Nice sheets, thick towels, bottled water. Pickup from the airport was fast, driver polite, and the van was brand new and clean. Restaurant food was fresh, service is somewhat slow paced (for Americans; we're always in a hurry). Free breakfast is fruit, toast and cereal; you can order from a menu as well.
This is a beautiful hotel with awesome service from the front desk staff, Orlando, Maria, to the restaurant staff, Chris took amazing care of us. This was our 3rd stay here and they have been consistent. A must stay! Great store on site!