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Victoria House Resort & Spa

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Traveller (1054)
Room & Suite (552)
Pool & Beach (260)
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Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“plantation room”(89 reviews)
“our honeymoon”(135 reviews)
“infinity suite”(28 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Victoria House Resort & Spa
Special Offer: 🌴1 Night Free 🌴
Offers from Victoria House Resort & Spa
Special Offer: 🌴1 Night Free 🌴
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Reviews (1,430)
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1,396 results
Traveller rating
1,115
211
46
16
8
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LanguageEnglish
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1,115
211
46
16
8
Show reviews that mention
All reviewsplantation roomour honeymooninfinity suiteadmiral nelsonnelson's barpalmilla restaurantromance packageambergris cayedive shopin towngolf cartmain restaurantchaa creekgrounds are immaculateprivate poolbeautiful propertyfish
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1 - 5 of 1,396 reviews
Reviewed today

One of the most relaxing and enjoyable 4 days I can remember. My wife and I fished two days and had the catch prepared by the staff at VH. We dined at the property each evening and enjoyed the warm breezes afterwards by the pool....More

Review collected in partnership with this hotel
Thank reedhopkins74
Reviewed 3 days ago

This was an absolutely wonderful way to begin a 2 week trip throughout Central America. Victoria House has a quiet elegance - it looks nicer than its website photos! The beach is kept very clean. It was so nice to eat breakfast and lunch at...More

1  Thank FromBCVancouver
Response from VictoriaHouseBZ, Guest Relations Manager at Victoria House Resort & SpaResponded yesterday

Thank you for noticing our attention to detail here at Victoria House. Whether it’s our groundskeepers, kitchen or maintenance staff, we have an exceptional team who take great pride in their work. We live in an amazing part of the world, and there are so...More

Reviewed 4 days ago

The customer service was disappointing to say the least. Constantly had to track people down for help/service. No phones in any rooms so even the simplest of question has to be asked by leaving your room and tracking someone down. Food was below average. Rooms...More

Review collected in partnership with this hotel
Thank lindsaywilson413
Response from BrentKirkman, General Manager at Victoria House Resort & SpaResponded 2 days ago

Dear LindsayWilson413, The hospitality business is all about meeting our guest’s reasonable expectations, and we’re proud of the fact that, in the majority of cases, we exceed the expectations of neophyte and seasoned travelers alike, no matter what sort of stressful, "real-world" situation they’re coming...More

Reviewed 4 days ago

Great resort with attention to details not only with the staff but the grounds and rooms as well! Very welcoming and personable staff! Spa is top notch - had one of the best massages on our recent visit!

Review collected in partnership with this hotel
Thank gertmom2
Response from VictoriaHouseBZ, Guest Relations Manager at Victoria House Resort & SpaResponded yesterday

From the entire staff at Victoria House, we want to thank you for your recent stay and kind words! We are happy to hear you enjoyed our Spa experience. We agree it is the best on Ambergris Caye. Do come see us again!

Reviewed 5 days ago

We loved the Victoria house (family of 4, kids 7 and 9). We stayed in the infinity suite (2 levels). The grounds are beautiful, the main pool was great, never crowded, very relaxing. Loved the hammocks on the beach area. All of our servers were...More

Thank kellyatravel
Response from VictoriaHouseBZ, Guest Relations Manager at Victoria House Resort & SpaResponded yesterday

Thank you for making Victoria House your home on your recent family vacation. We are delighted you enjoyed our quiet location, restaurant, and activities. We do appreciate your mention of our staff by name, who take great joy in sharing the beauty of Ambergris Caye...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$243 - US$1,099 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in San Pedro
#8 On the Beach Hotel in San Pedro
#10 Business Hotel in San Pedro
#11 Romantic Hotel in San Pedro
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$243 - US$1,099 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in San Pedro
#8 On the Beach Hotel in San Pedro
#10 Business Hotel in San Pedro
#11 Romantic Hotel in San Pedro
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (1054)
Room & Suite (552)
Pool & Beach (260)
Dining (71)
Amenities (20)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
monica s
26 January 2018|
AnswerShow all 2 answers
Response from BrentKirkman | Property representative |
There's been a fair amount of rain recently, some gray days interspersed with beautiful, sunny skies. The weather is pleasant no matter what. Understand your concerns, but as long as 100% sunshine isn't the criteria for... More
1
Vote
caroltchr
4 October 2017|
AnswerShow all 3 answers
Response from BrentKirkman | Property representative |
Hi! As far as I know, Discovery Expeditions is still offering SNUBA
0
Votes
caroltchr
4 October 2017|
AnswerShow all 3 answers
Response from JJR390 | Reviewed this property |
Yes, you can book scuba excursions. For the second year in a row, we dove with the dive master Renee Bradley, he is the best on the island. The dive shop at Victoria House can arrange this for you.
0
Votes
Room Tips
"The infinity suite was more than we needed but it was the most comfortable of all our trips."
Read review
"Not a tip just a heads up no phone or tv in plantations room or casitas, wall AC units. Very..."
Read review
"First time we’ve been in Plantation Suite #16 - lovely room with a lot of space. Great location and..."
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"Casita 4 has a great view. We felt like it was more private and it was very intimate and romantic. Perfect..."
Read review
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