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All reviewsdive shopgolf cartambergris cayebelize pro dive centerfull kitchenin townmaster bedroomgrocery storeon site restaurantbit datedocean frontsea grassevery morningnice place to stayswim up barexplore the islandpool area is
No water during certain hours, no electricity for two nights, poor internet, harassing employee, and less than stellar food at Pier 366 (restaurant on-site). I complained several times and only got 15% off one meal at the restaurant. No one seemed to care. Kept ordering...More
Just returned from an eight day visit to San Pedro with our adult children and daughter in-law. Due to the length of our stay and room availability we were unable to stay in the same room for our entire stay. This was not a problem,...More
11 Thank Conk99
Response from BBay_GColony, Director of Sales at Banyan Bay SuitesResponded 4 September 2017
WOW!!! Amazing summary of your visit with us here at Banyan Bay! Very detailed and on point. On the behalf of out staff we want to say thanks and we hope to welcome you back soon.
Basically, I haven’t had a hot shower since I’ve been here. While the loss of power was island wide, there was zero communication from the hotel staff. They’re missing when you need them and unresponsive when you do find someone.
Before booking I asked if...More
I travelled solo to Belize and chose this hotel solely due to the dive shop. All the price comparison sites were more expensive than dealing with the hotel direct - by £30 per night so ring them direct.
' Room' C3 with pool view -...More
Our condo far exceeded our expectations. It was a personally owned unit with extremely tasteful decorations. Love love loved H4 (oceanfront room,and on 2nd floor.) However...we only had water very few times during our visit, and when we finally did get water, it was cold...More
Response from Sotarious | Reviewed this property |
there is a lot of grass that flows up on to the shore but that is how it is all over the island. Banyon Bay did clear off the beach once a day to keep the beach front clear. There was some grass when you enter the water but... More
there is a lot of grass that flows up on to the shore but that is how it is all over the island. Banyon Bay did clear off the beach once a day to keep the beach front clear. There was some grass when you enter the water but the water was clear enough to see my feet and we didn't mind swimming and doing a little snorkeling.