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Alaia Belize, Autograph Collection

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Sea Grape Drive, San Pedro, Ambergris Caye Belize
COVID-19 update: See the added health and safety measures this property is taking.Read more
11 people are viewing this hotel
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (128)
Dining (35)
Room & Suite (31)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 14/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Alaia Belize, Autograph Collection
Updated 14/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 57 hotels in San Pedro
Location
Cleanliness
Service
Value
Property amenities
Secured parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids stay free
Wifi
Pool / beach towels
Swimming pool toys
Rooftop pool
Pool with view
Plunge pool
Shallow end in pool
Yoga classes
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Boating
Diving
Snorkelling
Water sport equipment rentals
Aerobics
Darts
Evening entertainment
Fishing
Patio
Board games / puzzles
Babysitting
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Free shuttle or taxi services
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Oven
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
Languages Spoken
English, Spanish
65Reviews47Q+A18Room tips
Traveller rating
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  • 5
  • 3
Time of year
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Language
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TravelProNY wrote a review Yesterday
New York City, New York925 contributions314 helpful votes
+1
Stayed 4 nights at ocean view/front room. Great hotel. I will stay again. 1. Employees - Best part of this hotel. Everyone I encountered was very courteous, professional and friendly. Include security staff. 2. Room and hotel - Well designed and beautiful. Room facing ocean front and pool view was perfect. Hotel itself is beautifully built. 3. Burger - Their burger at Sea Slat was excellent. Though $20US, I had that twice. 4. Rooftop - It is a great quiet place with a great view and fun pool. Great cocktails at the bar. Great staff as well. I don't recall any negative aspects here except beach is not what I expected which is not hotel's fault. Thank you for a wonderful experience.
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Date of stay: July 2021
Location
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Lucrecia11 wrote a review Jul 2021
Scarsdale, New York41 contributions28 helpful votes
The hotel is beautiful and our suite was very nice and spacious . They keep the beach very clean but nearby condos may have not a good sweet system and I think they through everything in the water . Therefore there is a string smell of sewer on the beach . Stay away from the spa , they charged me 85$ for a manicure . The prices were not clear . It seemed thE price of the manicure was 55$ but they charge you on top if you put polish on your mails. My overall experience was good but the prices are very high . I would say that Belize has Manahattan prices
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Avoid the spa and rent the golf cart on the town and not at the hotel . They charge double
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1 Helpful vote
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John M wrote a review Jul 2021
Davie, Florida155 contributions40 helpful votes
We had an excellent stay at this new hotel. Pre-communication with concierge, service and customer focus by virtually everyone could not have been better. Food and drink was also very good and we thought reasonable for a resort. Local workers are super friendly, aim to please, and very focused. We also got upgraded to the corner 1.5 bath suite...which was absolutely amazing, with a est.18 x 18 patio ! It also seemed like the resort had many different type rooms, as it relates to locations, sizes, views, number of bedrooms & baths to accommodate many needs. Also think the hotel property plan and set up was very well done, with a lot of spaces to socialize, or, spend personal time with spouse or small groups...whether it is in the pool, various outdoor areas, or upstairs in the amazing rooftop pool and bar. Also we found the location just south of town very convenient, especially since a few more places are coming in south vs always going into town etc. (FYI, we were In Ambergris Caye 15 years ago also) The only area of opportunity (like others have mentioned) is the learning pains of being new, training people, full coordination. Several of these aspects were not the best, but the great service, focus on the customer, work ethic etc MORE than made up for this challenge of being new, at least for us. Bottomline - we strongly recommend Alaia for couples, families, or really any type group - but just make sure to get a golf cart for more than a day or so to fully explore the island ! Cheers
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Date of stay: July 2021
Value
Cleanliness
Service
Room Tip: Suite with 1.5 baths on corner is AMAZING with massive patio.
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TravelBugCT7 wrote a review Jul 2021
New York9 contributions10 helpful votes
We enjoyed our trip to Belize so much! First off--the people and the food of Belize are amazing; such a rich culture. But to be greeted by Mr. Eric and Noe when you first arrive at Alaia Belize definitely kicked it off right! Normally being close the airport is a bad thing--but the fact that this hotel is 10 min from the airport means you can land and head to the beach within the hour. The airport is the heart of San Pedro, so you're not in a remote location. And the flight pattern never seems to go over the resort, so being close was serene and allowed us such flexibility on arrival/departure and going on excursions off island. Idin and ALL of the lovely ladies at the front desk were so friendly! Anything we needed, anything we wanted to know--anything that might be helpful that we didn't know we needed or wanted to know--they were there for us! The property is amazing. Brand new and focused on all of the right things. When in our room, we spent most of our time in the outdoor living room with amazing views of the property and the Sea. That's not to say that the inside the room wasn't amazing--it was. Really beautifully appointed, but really hard to compete with the water views and breeze. The spa was amazing--each of us got a deep tissue massage. Thank you! The restaurants were so, so good. As you can imagine, the seafood was so fresh and the Belizean flavors were delicious. And, we weren't expecting it--because I don't even eat this that much at home--but the pizza was amazing. Bizarre, right? Ha. I mean everything was yummy, even the pizza! The waitstaff, the spa staff, EVERYONE was so nice and friendly. They were not only excited to share the property with us, but their country as well. We got a great tip to head to Robin's (10 min walk from the restaurant)--John will make you the best jerk chicken you've ever had. So good. And we stopped at the Black and White Garifuna Restaurant and Bar for a truly home cooked meal and video on the history of Belize. We were to tired for the dance lessons after dinner--but you should check it out. I hope you enjoy this property and this country as much as we did. Please tell Mr. Eric, Noe, Idin and the rest of the lovely ladies we say hello!
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Date of stay: July 2021
Value
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Response from Maria Novelo, Marketing at Alaia Belize, Autograph Collection
Responded 4 days ago
Hi @TravelBugCT7, We really appreciate you choosing to stay with us on your most recent trip to Belize. We're delighted to learn that off the bat you were impressed by our personable staff members.... Our team is proud of how they make our guests feel, and I'll be sure share your great review and high praises with them. We're all looking forward to seeing and hosting you again very soon.
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Arjani J wrote a review Jul 2021
Ambergris Caye, Belize2 contributions
The food was exceptional the atmosphere was great. I asked for a shake but it tasted like water ice and milk no flavor . The waitress was a bit to flirty with my husband . I guess they should learn to put more attention to the wife’s than just there husbands
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Maria Novelo, Marketing at Alaia Belize, Autograph Collection
Responded 1 week ago
Hi arjanij97, thanks for your honest feedback, both positive and suggestive. We're disappointed to hear of your experience with your overly 'friendly' waitress. This isolated incident does not come anywhere near the standard of our service. We will definitely have a follow-up coaching and mentoring session with our associates so that these incidents do not repeat itself. We hope we can get another chance to make it up to you.
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LOCATION
BelizeBelize CayesAmbergris CayeSan Pedro
NUMBER OF ROOMS
155
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Frequently Asked Questions about Alaia Belize, Autograph Collection
Which popular attractions are close to Alaia Belize, Autograph Collection?
Nearby attractions include Caye Coffee Roasting Co. (0.4 km) and Island Ops (0.5 km).
What are some of the property amenities at Alaia Belize, Autograph Collection?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Alaia Belize, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Alaia Belize, Autograph Collection?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Alaia Belize, Autograph Collection?
Yes, secured parking is available to guests.
What are some restaurants close to Alaia Belize, Autograph Collection?
Conveniently located restaurants include The Baker, Robin's Kitchen, and El Divino Caribbean Steakhouse & Martini Bar.
Are there opportunities to exercise at Alaia Belize, Autograph Collection?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Are any cleaning services offered at Alaia Belize, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Alaia Belize, Autograph Collection?
The staff speaks multiple languages, including English and Spanish.
Does Alaia Belize, Autograph Collection have any great views?
Yes, guests often enjoy the ocean view available here.