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See all 55 hotels in San Pedro

The Phoenix Resort

1,008 reviews
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Traveller (840)
Room & Suite (275)
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Overview
  • Excellent95%
  • Very good4%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“red ginger”(208 reviews)
“lap pool”(33 reviews)
“sol spa”(26 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
All hotel details
Offers from The Phoenix Resort
Offers & Announcements: Jan 10 to Feb 9 Discounts
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Reviews (1,008)Write a Review
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All reviewsred gingerlap poolsol spachocolate tastingin towngolf cartcell phoneambergris cayefire stationfull kitchenbottle of rumfront desk staffpool stafflaundry detergentpool barwrap around balconyhuge balcony
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431 - 435 of 985 reviews
Reviewed 30 May 2014

Believe the superlative reviews. The Phoenix is a really well run property, with super friendly and helpful staff, terrific accommodations, and a convenient central location on the edge of town. You notice how good the front desk staff is before you get there...during the planning...More

2  Thank jongab
Reviewed 29 May 2014

From arrival to departure the staff at this wonderful hotel was amazing. My best friend and I stayed in a two bed room suite. We never had to ask for anything. Our excursions were booked for us by the front desk. They even knew with...More

Thank tramacat77
Reviewed 28 May 2014

This resort is in a great location, right downtown and off the beach. Service was good, the rooms beautiful, and the restaurant on the hotel grounds, the Red Ginger is superb! We went with a group of 7 family members aging from 15 to 75...More

2  Thank Holly K
Reviewed 28 May 2014

I realy enjoyed my stay at The Phoenix Resort. Rooms are very spacious and tastefully decorated. There is a full kitchen. Service was excellent! They took care of all my reservations and travel arrangements. Staff speaks fluent English. Restaurant onsite serves deacent food, although it's...More

Thank iac777
Reviewed 24 May 2014

We have traveled the world and stayed in some of the finest resorts. Some of those places could learn about service and going out of their way to please guests by spending some time at the Phoenix. I staff was wonderful and anticipated every need....More

Thank Peter A
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18586878889197
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$354 - US$690 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Spa Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$354 - US$690 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Spa Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (840)
Room & Suite (275)
Pool & Beach (130)
Dining (12)
Hotel & Grounds (442)
Bathroom (22)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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evegrow9
20 December 2017|
AnswerShow all 7 answers
Response from Mark M | Property representative |
To re-iterate the other comments, yes, we're a short distance (2 minute drive) from the water taxi dock. Just take the next available taxi when you disembark and we'll pay the driver upon arrival, and provide complimentary... More
0
Votes
Beachydix
7 December 2017|
AnswerShow all 2 answers
Response from Mark M | Property representative |
Yes, we work with great bonefishing guides and would be very happy to set this up for you. Please contact us via email or phone using the links on our Trip Advisor main page or via our website and we can assist you. - Mark... More
1
Vote
tracyroo
27 September 2017|
AnswerShow all 2 answers
Response from CajunCindy | Reviewed this property |
I'm sorry but we didn't bring kids and we weren't looking out for anything geared to kids. I do recall seeing younger children at the hotel but don't know of children's activities.
1
Vote
Room Tips
"I would say ground floor to access the grounds and pool or 3rd floor for the view"
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"Rooms with views of water are a plus."
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"Every suite is excellent. We had beach view because beach frot was not available but we still had a perfect..."
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"Try for a room closer to the beach and higher up simply for an even better view."
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