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When we arrived at Phoenix, our suite was on third floor, and we had neglected to tell them in advance that my wife and were not fully ambulatory, and there was no elevator. They were very upset on our behalf and tried to change rooms...More
I have rented a house near the Phoenix and recently ran into a problem with the house. I loaded the family into our golf cart and tried to check into the Phoneix but they were full. The staff went out of their way calling other...More
My family of four just returned from a 9-day stay at The Phoenix. Going into the trip, I thought there was NO WAY that the hotel could live up to the consistent 5-star reviews, but it did.
Those who say The Phoenix staff provides the...More
The only thing bad about the Phoenix is having to say goodbye to this perfect little resort.
The Phoenix seems to get it all right. From check in to check out nothing is overlooked. We stayed in a 2br suite with our 2 sons. It...More
In the heart of town this place is an oasis. The only time you're reminded that you're not away from the city is the seldom fire truck sounds. The resort staff, restaurant and pool bar are first class. Rooms are beautiful, with views from each...More
Hi--thanks for the question. We look forward to hosting you in March 2018 at our resort. San Pedro and Belize as a whole remain a very safe place to live and vacation. In the 9 years our resort has been open our guests have... More
Hi--thanks for the question. We look forward to hosting you in March 2018 at our resort. San Pedro and Belize as a whole remain a very safe place to live and vacation. In the 9 years our resort has been open our guests have vacationed here safely and comfortably, and we're confident the same will be true for your family's stay. I've lived in San Pedro for 13 years and along with my family feel very comfortable with the safety of the community, the island, and the country as a whole.
If you want to discuss this topic further feel free to call us or email us anytime. - Mark Maggiotto, Managing Partner