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The Phoenix Resort

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Phoenix Resort
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956 Reviews from our TripAdvisor Community

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Showing 934: English reviews
Sagamore Hills, Ohio
Reviewed 2 weeks ago

Before I booked, I read and reread the reviews for The Phoenix and several other hotels in San Pedro. I can happily report that the reviews are 100% correct. As a girl that is used to 5 star hotels, this hotel did not disappoint. Customer service was top notch. Before I even landed in Belize the customer service via email...

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Thank Stacey G
Denver, Colorado
Reviewed 3 weeks ago via mobile

We just returned from a 4 night stay at The Phoenix in San Pedro, Ambergris Caye, Belize. The service provided by The Phoenix is simply amazing - the best we have ever experienced at a resort. The staff is highly professional, friendly, and knowledgeable. They anticipated our every need and made our vacation carefree. The proximity of The Phoenix to...

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1Thank VacationTraveler555
Edmond, Oklahoma
Reviewed 3 weeks ago

We had a 3 bedroom condo. It had everything we needed and more! Don't overpack - it has a washer and dryer! The resort is close to almost everywhere we wanted to go. And they found us transportation when we needed to go further than walking distance.

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1Thank Jami V
Des Moines, Iowa
Reviewed 3 weeks ago

I don't even know where to start with my review of The Phoenix. This was our first time to Belize and this resort absolutely blew our expectations out of the water. From the moment I booked, the amazing staff was in constant communication with me regarding our stay. They booked everything from flights (you have to take a small plane...

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Thank Jessica F
Denver, CO
Reviewed 3 weeks ago via mobile

Absolutely one of my favorite resort stays of all time. It was a 'wow' experience from the moment we walked in. Super friendly and helpful staff. They were all hands on deck helping us with a flight issue on the day we left. They went above and beyond to make our entire stay amazing. The rooms are fantastic. We stayed...

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Thank WandrTheWrld
Rancho Palos Verdes, California, United States
Reviewed 3 weeks ago

We loved this hotel. If you are traveling with kids, it is perfect. The pool stays open late, the rooms are fantastic and the staff is terrific. The location is right in town, and super convenient for walking everywhere.

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1Thank lroah
New Orleans, Louisiana
Reviewed 4 weeks ago

I absolutely love this Phoenix property. It is centrally located within walking distance to great restaurants & shops. The property is well-maintained and suites are spacious with great views of the pool & ocean. The staff are all friendly and have no hesitation to help with any of your needs. From the minute you check-in until you check-out, you are...

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Thank kiki325
Arlington, Virginia
Reviewed 18 April 2017

The Phoenix is a great resort located right on the beach -- it has outstanding service, a beautiful pool, and superb rooms. Like all locations in San Pedro the beach of the resort has sea grass but the Phoenix has a beautiful sea side view. The staff was helpful at every turn and very nice. Our suite was gorgeous in...

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Thank Phil_Dolliff
Louisiana
Reviewed 17 April 2017

My family stayed here the week of April 9, 2017. From the moment we were picked up at the airstrip to the moment we were returned for our flight home we were in heaven. I have never seen such attention to detail on any other trip or resort we have stayed in the past. (We travel A Lot). We were...

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Thank Tracey B
West Columbia
Reviewed 16 April 2017

This was our first trip to Belize and we had a wonderful vacation! I give most of the credit to the Phoenix and their staff. From the time I booked our room until our arrival, I was given VIP service. Once the reservation was confirmed, I received an email with suggestions of restaurants and activities. After I looked them over...

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Thank missyWCTx

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Free Parking
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: €285 - €460 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro
Hotel Style:
#1 Romantic Hotel in San Pedro
#1 Family Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
40 questions
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Questions? Get answers from The Phoenix Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd Floor Rooms are the best!”
D721WTkevinr, 22 May 2017 | Read review
“they are all good.”
pamsY4444UI, 8 May 2017 | Read review
“It is 3 stories, no elevators”
503jamiv, 2 May 2017 | Read review
“Take advantage of the concierge services prior to arrival. We booked all of our excursions before even arriving through the concierge!”
jessicafV7114MN, 1 May 2017 | Read review
“All rooms have excellent views but there are no elevators”
kiki325, 21 Apr 2017 | Read review
5 of 5
Official Site
US$354* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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