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Extended Stay America - Atlanta - Alpharetta - Northpoint - East

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Traveller (11)
Room & Suite (20)
Dining (1)
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Overview
  • Excellent40%
  • Very good9%
  • Average3%
  • Poor30%
  • Terrible18%
2 weeks ago
“Unprofessional and not nice at all ”
4 weeks ago
“UNPROFESSIONAL”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
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Offers from Extended Stay America - Atlanta - Alpharetta - Northpoint - East
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (33)
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1 - 5 of 33 reviews
Reviewed 2 weeks ago via mobile

We went to this hotel for a wedding (the bride chose this place not me) we stay for a weekend, when we arrived the front desk girl was very rude and unprofessional. The room was a nice size, but the smell on the bathroom was...More

Thank Naida N
Response from 00esa, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - EastResponded 2 weeks ago

Naida, please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future....More

Hotel's Favourite
Reviewed 27 December 2017

Everything was great from ease of reservation, to rapid checkin, to having unavoidable issues resolved. Rooms and surrounding area are sound proof, the area has many options for dining, exercise, shopping.More

Review collected in partnership with Extended Stay
Thank teyring532
Response from 00esa, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - EastResponded 28 December 2017

Thank you for staying at Extended Stay America. We are delighted to read you had a comfortable time with us and that you loved our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon....More

Reviewed 4 weeks ago via mobile

I have a complaint to file about this hotel and my stay. The most imoprtant issue or complaint that I would like to address is that my Credit Card was charged $405.28 on May 20th approxiamtely 5 days after my checkout. I informed the front...More

Thank Larry S
Response from 00esa, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - EastResponded 4 weeks ago

Larry, we are so sorry for the difficulties you encountered at our hotel. We strive to deliver a warm hospitality along with a home-like stay for all our guest, so what you experienced does not meet our standards, and we sincerely apologise for these inconveniences....More

Reviewed 15 March 2018

Checked into the Hotel and found the most nasty thing in the room. there was SEMEN on a towel in the kitchen and all over the counter top . Reported it to the management and they made light of it, I do have pictures for...More

Thank phinupephi
Response from 00esa, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - EastResponded 16 March 2018

Thanks for being our guest. We are sorry for the service issue you encountered and our staff was not responsive to your needs. We are reviewing the situation as a training tool to improve our procedures and to be sure we meet the high standards...More

Reviewed 14 February 2018 via mobile

I was a good transition while I was searching for a new house. If you have quiet neighbors you are good, if not enjoy the conversation you will be part of it. The personal is friendly and try to do their best.More

Thank cizlogon
Response from 00esa, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - EastResponded 15 February 2018

Thanks for taking the time to post your review online. We are delighted to know we made your stay enjoyable and that you were left with a positive impression. It was a pleasure to have you as our guest, and we hope to see you...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Things to do
Pool
Tennis Court
Details
Price range
US$83 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$83 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (11)
Room & Suite (20)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Don't stay on the first floor, it's noisy."
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"half face a busy road during work commutes, other half faces the pool which can be loud during summer months."
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"Do not stay here!"
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"Go somewhere else."
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