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Hilton Garden Inn Albany

590 reviews
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Traveller (32)
Room & Suite (23)
Pool & Beach (4)
Overview
  • Excellent63%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“ray charles”(73 reviews)
“flint river”(25 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Albany
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (590)Write a Review
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All reviewsray charlesacross the streetflint rivercivic centerstate universitygreat hotelhotel restaurantanyone travelinggreat stayhotel staffexcellent customer serviceroom was cleanwaffle houseparking lotsouthern hospitalityfront desk stafffamily reunion
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41 - 45 of 588 reviews
Reviewed 25 September 2017

The beginning was bad. We made a reservation and it could not be located and our discount did not work. Ebony was the best. We had gone to Flordia and had to come back due to no available rooms. This was a layover on the...More

Review collected in partnership with Hilton Garden Inn
Thank suprinaw
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 27 September 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest...More

Reviewed 20 September 2017 via mobile

Friendly faces on all of the staff are welcoming, but smiles alone are not enough of a deterrent to notice the worn out conditions of the interior common areas and rooms. Stained carpets, cigarette burns on furniture, dated bathrooms EXCEPT for the ridiculously slow flow...More

Thank WarmWeatherPlease013
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 21 September 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations....More

Reviewed 20 September 2017

I had to evacuate Florida due to Hurricane Irma and ended up at the Hilton Garden Inn in Albany, GA. While the hotel was nice, it was the amazing people that worked there that truly made this stay enjoyable. Such a great group of people!...More

Review collected in partnership with Hilton Garden Inn
Thank matthewsZ1007XL
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 21 September 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do...More

Reviewed 19 September 2017 via mobile

Staff were nice and the building looked fancy for the area, but my room wasn't cleaned well. Hairs on the towels, dirt and crumbs on the floor and on the bed frame. Sink also didn't drain well. But on another positive note, breakfast was perfect.More

Thank IlMaestro712
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 20 September 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations....More

Reviewed 16 September 2017

We were very impressed with the staff at this hotel. They went out of their way to make sure we were safe and comfortable during Hurricanie Irma. They did an outstanding job dealing with a packed hotel full of exhausted, stressed and worried evacuees. The...More

Review collected in partnership with Hilton Garden Inn
Thank dannymL9627QN
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 18 September 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$114 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Albany
#2 Business Hotel in Albany
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Albany
#2 Business Hotel in Albany
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (23)
Pool & Beach (4)
Dining (3)
Hotel & Grounds (35)
Business Centre & Event Rooms (3)
Questions & Answers
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zsazsabloom
18 February 2015|
AnswerShow all 2 answers
Response from Mack M | Reviewed this property |
They do have very nice conference rooms that could meet your needs. If I was you I would call them to discuss.
0
Votes
Room Tips
"next time we might request a room on the back vs facing the front of the hotel"
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"Rooms facing the park across the street from the front entrance have a lovely view."
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"Choose a room on the Front St. side for great views of the Flint River and Ray Charles on piano."
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"Very clean; good cleaning staff"
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