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Hilton Garden Inn Albany

595 reviews
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Traveller (32)
Room & Suite (23)
Pool & Beach (4)
Overview
  • Excellent63%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“ray charles”(73 reviews)
“flint river”(25 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Albany
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (595)Write a Review
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All reviewsray charlesacross the streetflint rivercivic centerstate universitygreat hotelhotel restaurantanyone travelinggreat stayhotel staffexcellent customer servicewaffle houseroom was cleanparking lotfront desk staffsouthern hospitalityfamily reunion
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11 - 15 of 593 reviews
Reviewed 2 January 2018

This hotel is always great. The staff, all of them, are genuinely friendly and we are greeted with a smile and a greeting by everyone including housekeeping. The rooms are clean and towels are fresh daily. It's an absolute pleasure to stay in the Hilton...More

Review collected in partnership with Hilton Garden Inn
Thank James D
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 3 January 2018

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better...More

Reviewed 28 December 2017 via mobile

I have stayed here many times over the years. Always been a great stay. Excellent staff and customer service. Great room and very attentive staff. A pleasurable stay as usual. Room was clean with a nice view of the river. Thanks HGI Albany!More

Thank David J
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 29 December 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden inn to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do...More

Reviewed 24 December 2017

What a great find in an out if the way place. We were happy to find such a nice accommodation in a small town. Albany dowtown was a well developed little jewel in its own right. The service was great... can't go wrong here.More

Review collected in partnership with Hilton Garden Inn
Thank Ramlamson
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 26 December 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden inn to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do...More

Reviewed 24 December 2017

The room was ok, but it wasn’t what was reserved! Was told it was going to be a 2 room suite. Was a single with 2 beds. Next time I will go direct to the hotel. You did nothing to make booking a room easier....More

Thank pmhoye
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 26 December 2017

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

Reviewed 20 December 2017

Hotel does profile its black guest so if you go there be prepared to possibly be profiled. I had the what I guess was the security follow me out of the hotel to watch me and followed me back into the hotel. The lobby is...More

Review collected in partnership with Hilton Garden Inn
Thank N74EDkevinb
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 21 December 2017

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$124 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Albany
#2 Business Hotel in Albany
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Albany
#2 Business Hotel in Albany
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (23)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
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zsazsabloom
18 February 2015|
AnswerShow all 2 answers
Response from Mack M | Reviewed this property |
They do have very nice conference rooms that could meet your needs. If I was you I would call them to discuss.
0
Votes
Room Tips
"5th floor away from elevators and stairwells makes it a quiet stay!"
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"next time we might request a room on the back vs facing the front of the hotel"
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"Rooms facing the park across the street from the front entrance have a lovely view."
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"Choose a room on the Front St. side for great views of the Flint River and Ray Charles on piano."
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