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Hilton Garden Inn Albany

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#2 of 24 Hotels in Albany
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Albany
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470 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Decatur, Georgia
Reviewed yesterday NEW

Good stay overall. Hotel is very busy and not enough people at front desk. Too many community events going on. Could not really relax in lobby while waiting for our room due to constant front lobby traffic. Still a nice place. The next day was much better.

Review collected in partnership with Hilton Garden Inn
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Thank 557lyndab
Gainesville, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

The staff at this hotel are very helpful and friendly. They understand customer service. I really enjoyed the life size memorial statue in front of the hotel across the street. It sits in front of the beautiful river and is a statue of Ray Charles sitting at a piano with his expected head swayed back as he belts out the...

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Helpful?
Thank James M
About Hotel's Favourite Review
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you James M, for taking your time to post such a glowing review of our Hilton Garden Inn, Albany GA hotel. Your review was so descriptive and delightful to read. We all get used to our surroundings and forget sometimes how wonderful our little area of the world really is. We truly appreciate your business and look forward to...

Reviewed yesterday NEW

Staff was envoled with each other....not professional....more like a church meeting place than a Hilton Motel. Staff were off and had to wait for front desk person Nothing was explained about Hilton Honors, etc., Just a lack of Hilton Professionalism we have come to expect.

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Thank V6872QQpauln
Albany, Georgia
Reviewed 2 days ago NEW

Great customer service, everything else was ok. The room was nice. Being down town is about 15 minutes from where the main restaurants are located. Water pressure in my room was a little hit or miss; I was on the 5th floor.

Review collected in partnership with Hilton Garden Inn
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Thank dereka381
Atlanta, Georgia
Reviewed 3 days ago NEW

The breakfast, cook and wait staff were awesome. The room was clean and the receptionists were extremely helpful. The location was convenient .The cost was more than expected but we would definitely stay again.

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Thank 375shanaj
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, 375shanaj, for taking your time to post a review of our Hilton Garden Inn, Albany GA hotel. I am pleased to read that your enjoyed your stay with us. We appreciate your business and look forward to your being a repeat guest. Best Regards,

Cumming, Georgia, United States
Reviewed 4 days ago NEW

Loved our stay here!! We were here for our cousins' 50th Wedding Anniversary party and the staff here (Sheila & Kimberly - Front Desk; Robin & Staff - Catering; Tiffany & Jonesa - Housekeeping; and Jeremy - Waiter) were all FABULOUS!! They (and others) worked extremely hard to make everyone's stay memorable. They were very attentive to everyone's needs and...

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Helpful?
Thank Felicia B
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

WOW ! What a wonderful review. Thank you, Felicia B, for taking your time to post such a nice review of our Hilton Garden Inn, Albany GA hotel and staff. Wedding Anniversaries are so rewarding for all of us. We are truly pleased that you had such a great time. We look forward to serving you and your family again...

Reviewed 4 days ago NEWvia mobile

Chose the place because of ease and closeness to plant and attractions. Little did I know that Ray Charles Plaza is in front of the hotel... So I love the river walk when I have downtime from teaching. The rooms are quaint.. equipped with fridge and Microwave. Hotel offers hot food and have Starbucks Coffee shop too. Staff are very...

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Helpful?
Thank Ferdinand R
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, Ferdinand R, for taking time to post a review of our Hilton Garden Inn, Albany GA hotel. I am pleased to read to that your " loved " your stay with us and were able to take advantage of the close venues Downtown. We appreciate your business and look forward to serving you again on your next visit...

Accokeek, United States
Reviewed 5 days ago NEW

I really love the location of this hotel. The Ray Charles monument was fantastic to view each morning! The staff was very friendly and very helpful. The rooms were very clean, the appearance of the hotel was amazing. I would definitely recommend this hotel to anyone that is going down to the area.

Review collected in partnership with Hilton Garden Inn
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Thank Tanya B
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, Tanya B, for taking your time to post a review of our Hilton Garden Inn, Albany GA hotel. I am pleased to read that your " loved " your stay with us. We appreciate your business and look forward to serving you again on your next visit to Albany GA. Best Regards,

Atlanta, Georgia
Reviewed 6 days ago NEWvia mobile

Hotel and staff were excellent for their price point. Comfortable for a one night stay. Would stay there again. This is a busy area of town but hotel was quiet. Good breakfast and good coffee. Tried to go to pool but closed.

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Thank Tracy R
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, Tracy R, for posting a review of our Hilton Garden Inn, Albany GA hotel. I am pleased to read that your comments stated we were excellent. I do apologize that our pool was closed for maintenance during your stay. We appreciate your business and look forward to serving you again on your next visit to Albany GA. Best...

Atlanta, Georgia
Reviewed 1 week ago

This hotel was a typical Hilton garden Inn, there was a bar and restaurant, but nothing to brag about. Service was slow and seemed as not enough staff were available. The location is right downtown which is nice.

Review collected in partnership with Hilton Garden Inn
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Thank adriennej814
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you, adriennej814, for taking your time to post a review of our Hilton Garden Inn, Albany GA hotel. I will be addressing your comments with our staff in regards to slow service. I do apologize that your guest experience with us was not to your expectation. This is not typical of our service and I do hope you will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Hilton Garden Inn Albany, GA hotel is located across the street from Ray Charles Park and less than 3 miles from Albany State University. James H Gray Sr Civic Center and many other downtown Albany, GA attractions are within walking distance of our hotel.Enjoy the Garden Grille and Bar with cooked-to-order breakfast and dinner. ... more   less 

Additional Information about Hilton Garden Inn Albany

Address: 101 South Front Street, Albany, GA 31701
Region: United States > Georgia > Albany
Price Range: €108 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Albany Hotel Albany
Hilton Albany
Hotel Style:
#2 Family Hotel in Albany
#2 Business Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albany staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room toward the river.”
 of 5 bubbles jamesmM179FL, 19 Feb 2017 | Read review
“I like 510”
 of 5 bubbles VaBest1, 15 Sep 2016 | Read review
“The hotel restaurant is great for dinner or breakfast.”
 of 5 bubbles Manny2225, 24 Jun 2016 | Read review
“5th floor very quiet”
 of 5 bubbles PWTraveler918, 20 Jun 2016 | Read review
“I prefer rooms away from the ice maker and elevators on the south side.”
 of 5 bubbles elainew377, 12 Jun 2016 | Read review
5 of 5