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Hilton Orlando Altamonte Springs

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Hilton Orlando Altamonte Springs
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970 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Orlando Altamonte Springs
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Showing 947: English reviews
Charlotte, North Carolina
Reviewed 11 July 2016

The bed was very uncomfortable. Breakfast is not included. I only stayed for one night for business. I would not have stayed a second night if my business had lasted more that one night. I have stayed at Hiltons before, and was very disappointed at this location. I would not recommend it to other travelers.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank msgorski
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We are sorry for not having to exceed your expectations. Your comments are very important to us and we will use them to become a better hotel. We hope that we will be given another opportunity when in the area to prove that we have made improvements.

Clewiston, Florida
Reviewed 9 July 2016

This hotel has a sister Hotel just a few blocks over that is much better off as a free breakfast many more minutes for the same price that is usually the hotel I stay at this was a mistake I would pay the same money and go to the better Hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 676curtisc
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Dade City, Florida
Reviewed 9 July 2016

Excellent place to stay would recommend this hotel to my family and friends The staff was very friendly courteous very informative and greeted us with a smile at the door the rooms were clean very pretty the bathroom was very big we had everything that we needed

Review collected in partnership with Hilton Hotels & Resorts
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1Thank rosalindas20
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for your comments and patronage. We hope to see you again soon.

Keystone Heights, United States
Reviewed 7 July 2016

We needed to make a last minute reservation for a travel ball tournament and the group sales coordinator was extremely accommodating. From check in to check out, everything went smoothly. I wish we could have stayed longer!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sue A
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We hope you had as a great of a time at the ball tournament as you did at the hotel. We appreciate your comments and hope to see you again during the next tournament.

St. Petersburg, FL, United States
Reviewed 2 July 2016

Hotel conferences have the advantage of convenience, but they can also be something less than a great experience. Recently, I participated in a mini-conference run by the Florida Writers' Association which was held in the Orlando/Altamonte Springs Hilton. The hotel was easy enough to find and was in a fairly quiet neighborhood, parking was adequate, and the facilities used for...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Mary B M
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for your comments. We will work on the issues that you mentioned that were less than acceptable. We value you comments and hope to see you again soon.

Brisbane, Australia
Reviewed 22 June 2016

All in all the hotel was OK, but Altamonte Springs is a long way from the Orlando airport, then local shops, banks and even fast food joints. If you don't have a car, be wary of taxi drivers. Mine added $200 over and above what I gave on the cash machine even after I wrote the amount I was prepared...

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Helpful?
Thank Missy T
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

I apologize for the issue with the charges on your card and appreciate you bringing this to our attention. There are several places within a 1.5 mile radius of the hotel for shopping and eating. Our complimentary van service will take our guest to any location that is within three miles of the hotel. Thank you for your patronage we...

PA
Reviewed 20 June 2016

In years of near-constant travel, over hundreds (thousands?) of hotel nights, this is the lowest rating I've ever given any property. To reveal my personal bias right off the bat, it should be noted that I was here for a conference, and thus stayed here for a week pretty much without leaving the property at all. So it is likely...

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Helpful?
2Thank elbodans
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Boston, United States
Reviewed 20 June 2016

The lobby was nice and meeting rooms met our needs. Staff was helpful. Guest rooms were dated, a little awkward, and not quite up to my expectations for a Hilton hotel. Remote was sticky and carpet was a little "crunchy" in spots, though the cleaning staff did keep the room relatively clean. One night at about 11:30 PM screaming young...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Danielle C
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for choosing our hotel while in the Altamonte Springs area. We appreciate your comments concerning your stay. I hope you will visit us again.

Mobile, Alabama
Reviewed 19 June 2016

This property is definitely showing its age; however, friendly and helpful staff more than made up for this. I would have probably selected a different Hilton property given the choice, but I had an overall pleasant stay and would stay again on business if necessary.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tiffany F
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We hope to see you again soon while in the area on business. We were happy to read that the staff made up for any shortcomings you may have encountered.

High Springs, Florida
Reviewed 18 June 2016

Room lock quit working, lock had to be removed and replaced. Natalia at front desk is awesome, short lady with blobde hair at front desk is not! Impossible to book reservation with hotel. Easier to stay somewhere else.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ericpH5250SE
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We are sorry that you may have encountered difficulty booking a room during one of our busy days. We hope you give us another opportunity when in the area. I will relay to Natalia that you think she is awesome. We do too.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge

Additional Information about Hilton Orlando Altamonte Springs

Address: 350 Northlake Blvd, Altamonte Springs, FL 32701-5297
Region: United States > Florida > Central Florida > Altamonte Springs
Price Range: €102 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Orlando Altamonte Springs 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Hilton Orlando Altamonte Springs Hotel Altamonte Springs
Hilton Hotel Altamonte Springs
Hilton Orlando Hotel
Hilton Altamonte Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Orlando Altamonte Springs staff and other travellers.
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Questions? Get answers from Hilton Orlando Altamonte Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I moved from the third floor to the fourth floor which was nicer.”
 of 5 bubbles Luxtravelers, 31 Jan 2017 | Read review
“The backside of the hotel overlooks a lake. One side of the hotel is close to I-4, which can be loud.”
 of 5 bubbles Mark_Nissley, 23 Jan 2017 | Read review
“ask for the seventh floor!!!! even if you have to pay extra. its worth it.”
 of 5 bubbles dsir, 29 Dec 2016 | Read review
“All i can say at this point is to try to choose an upgraded room or ask for a renovated room.”
 of 5 bubbles ryanp793, 18 Dec 2016 | Read review
“great location”
 of 5 bubbles Coaster63, 31 Oct 2016 | Read review
5 of 5