Hilton Orlando/Altamonte Springs
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Orlando/Altamonte Springs
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 13 in Altamonte Springs
Location
Cleanliness
Service
Value
The Hilton Orlando/Altamonte Springs hotel is one of Orlando, Florida's leading convention and business hotels. While Orlando may be famous for theme parks and attractions, there is a world of business to be conducted each day and the hotel is conveniently located in the upscale Altamonte Springs area close to the business areas of North Orlando, Maitland, Apopka, and Heathrow Business District. The hotel is easily accessible from all major highways and is right off Interstate 4. The Disney World® theme parks are only 45 minutes away along with other Orlando, Florida attractions like Downtown Orlando, The Orlando Science Center, Uptown Altamonte, and Cranes Roost Park. Complimentary transportation is available within a three-mile radius of the Hilton Hotel. The hotel just completed a beautiful renovation to its public space including the lobby, meeting space, restaurant and bar.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Vending machine
Banquet room
Meeting rooms
Massage
Steam room
Baggage storage
Concierge
Gift shop
Newspaper
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Location
Full view
48Car recommended
Grade: 48 out of 100
16Restaurantswithin 1 km
3Attractionswithin 1 km
1560Reviews11Q+A100Room tips
Reviews
Traveller rating
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+1
It started off great… (read to the end) I had a nice check in experience. Franklin was very accommodating and Aaron was so helpful assisting me. Great gentlemen who actually care and listen, Hilton. 5 star service! They had an event going on at the hotel that was a lot of fun, I got to check it out. They had a hotel bar (restaurant was closed) While ordering food at the hotel bar I met a couple of interesting guys from the event because there was a long wait for food. The evening was fun. I had nice conversations. I liked my room at first. It was very cozy and spacious enough. It even has a nice size fridge to keep everything cool. The towels were nicely bright white and fluffy. Everything was clean and smelled good. Nothing old or damaged. It’s a nice hotel not far off the interstate. It’s close to a lot of shops and restaurants but you don’t hear any noise. It’s really close to the Orlando area. For anyone who doesn’t want to stay directly in the heat of everything, this would be a perfect hotel to stay at! Now….. It gets chilly at night and there is no heat at all. I know most people don’t turn on the heat but I’m used to Georgia Florida weather and I don’t like to be cold and it gets chilly. The water pressure is amazing but the water is lukewarm. Another thing about heat. I got to have hot water when I shower. So even though the water pressure was great I had to shower quickly and it was very uncomfortable. The water nozzles hard to turn on. I had to call for service. The gentleman was really nice. It took a couple moments of trying to get the lights to come on. They really need someone to show you how things work because it’s not like newer hotels. I cannot believe that housekeeping started way before their 9 AM shift. I had requested a late check out because I knew that Mother’s Day was gonna be rough for me because I had lost my mother and I had lost my brother two years ago from Covid and it was very emotional. I just wanted to be alone. I did not see or hear anyone on my floor at all from the day before, that night or that morning. I did experience housekeeping talking so loud and laughing talking to someone that I thought it was a guest next-door but it wasn’t. Once I heard the housekeeping walkie-talkies, that cannot be misunderstood, I knew it was just staff working. They were aware of me getting a late check out and the front desk even contacted them a few times and yet they still made horrible noises for 3 straight hours. They did not stop making noise until it was time for me to get up to get ready to leave. I walked outside a couple times and asked them to be quiet they were very rude and snobby.. they were very inconsiderate. Slamming doors vacuuming with a squealing vacuum. Talking over their little walkie-talkies. I have it on video. I contacted the front desk numerous times and all I got is that they told them and that it should be quiet. It wasn’t. They were very disrespectful they ruined my entire day and my experience there. I didn’t want to seem mean so instead of asking for a refund or anything like that, I just asked for half my points. I figured that was fair. I even offered that they could let me come back and stay another night sometime. I didn’t get any emails no notifications no one trying to apologize or saying no we can’t or anything. I had to reach out to the Hilton Honors desk to find out that they denied the request. They didn’t even bother to communicate with me. I think that’s very rude. So even though the front desk staff was very pleasant and the room was adequate it’s not worth my hard earned money or time and frustration to deal with this hotel. It’s not worth it… I could’ve paid less for a room that was newer without these issues. This property is not worth it. They will not get my business again, since they clearly do not care about me. I’ll spend my money, points, and shares - somewhere else.…
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Date of stay: May 2022Trip type: Travelled
Room Tip: If you plan on sleeping in past 8:30 AM don’t stay here.
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Helpful
Hotel's Favourite
From the moment we walked in, we felt very welcome! The room was large, the beds were comfortable and the shower was hot! We had breakfast included in the room rate and we had delicious meals each morning. The menu included eggs, french toast and pancakes among other things. The waitress, Navenka, made us feel like part of her family. The location might not be suitabke if you are there for the theme parks but there is everything that you need right next to the property. It is literally one turn off the road out of the airport. If I’m ever in The north orlando area again I will defnintely stay there again.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2021
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Helpful
Response from Frank Cirrincione, General Manager at Hilton Orlando/Altamonte Springs
Responded 26 Apr 2021
Thank you for taking a moment to share your experience, I hope our staff went above and beyond to make your stay warm and welcoming. It was an absolute pleasure having you as our guest! Our executive team is reviewing your comments to ensure our guests have an excellent experience at our property. We truly appreciate you choosing us as your home away from home! We look forward to welcoming you back the next time your travels bring you to Orlando!
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Had our annual rally with over 400 friends, great breakfast everyday by hotel. Very accommodating staff, took care of all requests promptly. Need a ADA room which was close to elevator, all worked good, very happy.
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Date of stay: March 2022
Rooms
Location
Service
Helpful
Stayed only one night but felt very welcome. GM Frank was awesome providing insight on the area and his front desk staff and his bar staff provided excellent service as well. Only negative is they have not reopened the executive lounge on the 7th floor other than that, the hotel is worth it.
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Date of stay: March 2022
Rooms
Cleanliness
Service
Helpful
Lindsey Blair | Reservations Coordinator Hilton Orlando/Altamonte Springs, is a great professional! Always attentive and provides the best customer care one can expect! thank you Lindsey! Will recommend this hotel to all my peers and colleagues
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Date of stay: February 2022Trip type: Travelled
Value
Location
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Helpful
The room had trash on the floor. and there was makeup on one of the pillows. It took almost 24 hours for someone to come and clean the room after asking four times! I would be careful if looking for a clean place to stay! When room cleaning was requested, it took an entire day for them to come.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
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Helpful
Response from Frank Cirrincione, General Manager at Hilton Orlando/Altamonte Springs
Responded 2 Feb 2022
I am so sorry you found your guestroom unacceptable. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I am going to issue you 10,000 Honors points for the inconvenience and lack of follow up by the staff to ensure your stay exceeded expectations. I hope you consider staying with us again. We’d love to have you as our guest to ensure you have the best travel experience ever.
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The location is away from traffic, but close to everything: restaurants, fast food and gas stations. The staff is friendly. The hotel is clean. And it’s reasonably priced too! We were in town for a ECNL soccer showcase and it’s right off the highway, which is super convenient.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
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Helpful
I liked this hotel because it was far removed from the theme parks, and as a result was much quieter and less chaotic. Great facilities for our work groups to meet in the lobby and have a drink while we did our homework (we were there for The American Legion College). The pantry prices were far more reasonable than other hotels I've stayed in. The breakfast buffet and the dinner prices were definitely more affordable than the last hotel I stayed in across from Sea World.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2021Trip type: Travelled
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Helpful
The people at the front desk and breakfast staff were great! The French toast and waffles from the breakfast buffet were hard as a rock. We stayed on the 7th floor and went two days without hot water.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
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Helpful
Response from Frank Cirrincione, General Manager at Hilton Orlando/Altamonte Springs
Responded 8 Dec 2021
Thank you for taking a moment to share your experience. I hope our staff went above and beyond to make your stay warm and welcoming. Our executive team is reviewing your comments to ensure our guests have an excellent experience at our property. It was an absolute pleasure having you as our guest. We truly appreciate you choosing us as your home away from home! We hope to see you again in the not too distant future!
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Super awesome hotel with friendly staff. Be patient since they’re understaffed and juggling multiple tasks with little patience from very few guests. Rooms were impeccable and very comfortable with pillows that’ll make you sleep as soon as you hit the bed.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2021Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Frank Cirrincione, General Manager at Hilton Orlando/Altamonte Springs
Responded 8 Dec 2021
Thank you for taking a moment to share your experience. I hope our staff went above and beyond to make your stay warm and welcoming. Our executive team is reviewing your comments to ensure our guests have an excellent experience at our property. It was an absolute pleasure having you as our guest. We truly appreciate you choosing us as your home away from home! We hope to see you again in the not too distant future!
Read more
PRICE RANGE
US$151 - US$212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton orlando altamonte springs hotel altamonte springs, hilton hotel altamonte springs, hilton orlando hotel, hilton altamonte springs
LOCATION
United StatesFloridaCentral FloridaAltamonte Springs
NUMBER OF ROOMS
309
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Claim Your Listing Frequently Asked Questions about Hilton Orlando/Altamonte Springs
Which popular attractions are close to Hilton Orlando/Altamonte Springs?
Nearby attractions include The Picture Show (0.7 km), Christmas Tree Shops andThat! (0.7 km), and Bobby G's (0.9 km).
What are some of the property amenities at Hilton Orlando/Altamonte Springs?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Orlando/Altamonte Springs?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Orlando/Altamonte Springs?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Orlando/Altamonte Springs?
Conveniently located restaurants include The Crepevine, Antica Pizzeria, and LongHorn Steakhouse.
Are there opportunities to exercise at Hilton Orlando/Altamonte Springs?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hilton Orlando/Altamonte Springs?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Orlando/Altamonte Springs offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Orlando/Altamonte Springs?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Orlando/Altamonte Springs?
Many travellers enjoy visiting Bradlee-McIntyre House (6.4 km).
Is Hilton Orlando/Altamonte Springs accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.