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Extended Stay America - Orlando - Altamonte Springs

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Extended Stay America - Orlando - Altamonte Springs
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270 Reviews from our TripAdvisor Community

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Showing 257: English reviews
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Reviewed 2 days ago NEWvia mobile

Julieta was absolutely amazing. She assist me and took care of what I needed without me even asking. Also the room was awesome. I enjoyed my night and had no problem. Thank you Julieta for making my stay the best choice ever. I will definitely come back and refer people to come as well you're a sweetheart.

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Helpful?
Thank ShaQuoya H
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for sharing your wonderful experience at Extended Stay America - Orlando - Altamonte Springs. We are delighted to know you thoroughly enjoyed your time with us and that your room and the exceptional service by Julieta left you with a great impression. We will be sure to share your compliments with her personally. We appreciate your recommendation and...

Bradenton, Florida
Reviewed 3 days ago NEWvia mobile

Supposedly smoke free. It smells like someone hid a damp ashtray in here. Clean, but stinky. Close to shopping and restaurants. Won't be back. If you like smoking this is for you. I think I will sleep in the bathtub tonight, it doesn't stink as bad there.

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Helpful?
Thank hydragirl
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

I am sorry for the cleanliness issues you experienced. We work hard to provide a clean and comfortable environment and I apologize if the smoke smell compromised your stay. I have shared your concerns with my housekeeping team in an effort to improve our service and facilities moving forward. If there is anything else we can do to make your...

Reviewed 2 weeks ago via mobile

This place is great! The night clerk Stephanie is ah-mazing! Extremely personable and accommodating. It's a clean hotel with everything necessary for a comfortable stay. When given a choice of where to stay I will always pick this one. Highly recommended in every way. We kept renewing our booking because it was so nice and the people are too. Thank...

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Helpful?
Thank B G
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for making Extended Stay America - Orlando - Altamonte Springs your home away from home. It's great to know you enjoyed our hospitality and had a wonderful stay with us. I will share your compliments with Stephanie. Thanks for recommending us, and we look forward to welcoming you back soon! Sincerely, General Manager

Reviewed 3 weeks ago via mobile

This woman that helped me at the desk was perfect ...me and my friend were in a bad situation came from New York all the way to Orlando they gave us the wrong hotel ...Switched us over to Extended Stay the next morning and she let us check in early because we needed rest ...provided us with all the things...

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Helpful?
Thank makeit93
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for being our guest at Extended Stay America - Orlando - Altamonte Springs. We are delighted to know you and your friend enjoyed your time with us and that you were impressed with the service provided by our Front Desk associates. I will be sure to share your compliments with them for a job well done! We appreciate...

Altamonte Springs, Florida
Reviewed 3 weeks ago

This is my 2nd extended stay---in the Altamonte Springs Extended Stay. It is even better than it was before. This location has only improved since my last time spent here and was NOT unhappy then either. The entire staff--from the front desk to the cleaning/maintenance crew do a terrific job, providing and keeping this place clean and formidable as well....

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Helpful?
Thank Donna L
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for choosing to stay Extended Stay America - Orlando - Altamonte Springs once again. We strive to impress our guests by providing the cleanest hotel and friendliest service. Your comments are a delight to read and will encourage our team to keep up the great work. I will share your compliments with Julietta, Saundra, Stephanie, and Lynn. We...

Kimball, Michigan
Reviewed 4 weeks ago via mobile

We stayed at this hotel for a short weekend trip and for sure would recommend this hotel. Julieta and Martine at the front desk went beyond just being courteous and helped us out with a ticket printing issue the whole while chatting and laughing with us. They were the best plus the rooms were cute and clean

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Helpful?
Thank sspens
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for posting your kind review of Extended Stay America Orlando - Altamonte Springs. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our front desk associates. Julieta and Martine will be pleased to hear their efforts were noticed and appreciated. We hope...

Reviewed 4 weeks ago

I honestly enjoyed my stay at this hotel the staff was nice and the room was clean and spacious. The grounds are well monitored so we felt secure. This is an awesome hotel with a good price given the area.

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Helpful?
Thank Millinta B
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

It was our pleasure having you as our guest at Extended Stay America - Orlando - Altamonte Springs. We are delighted you loved our affordable price, your spotless room and had a wonderful time with us. It was our pleasure serving you, and we hope to welcome you and your family back soon. Sincerely, General Manager

Lebanon, NJ
Reviewed 17 March 2017 via mobile

Spent one night here recently. The room was clean and comfortable. The only thing missing was a wastebasket- not a single one to be found- so I had to leave a few items of trash on the table. The office is open until 11:00 p.m. I arrived at exactly 11:05 p.m., all doors were locked and office was dark. The...

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Helpful?
Thank ChiefRQ
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for your candid feedback. Although your overall stay was pleasant, we apologize for the service issue you experienced with our front desk associate and for the inconvenience it caused. Our staff genuinely cares about providing an enjoyable visit to all of our guests, and this isolated incident is not a reflection of our usual service standards. We have...

Reviewed 13 March 2017 via mobile

For the money I suppose it was livable given the hotel prices in the area but if you value cleanliness at all this is not worth the savings. It was $100 per night which is not bad. It has 2 small but pretty nice lakes you can fish in right outside. I don't fish so that was not a perk...

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Helpful?
Thank Jodi M
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Jodi, on behalf of the entire team, I would like to offer my sincere apologies for our hotel not living up to your expectations. We do not take cleanliness issues lightly as we do believe this is the top priority. I will address this matter with the Head of our Housekeeping Department and associates in detail so that this does...

Rockwood, TN
Reviewed 11 March 2017 via mobile

It's Clean. It s Not fancy. It has Just bare necessities. I don't understand a 4 star rating because to be that, there need to be more amenities. It's in a quiet area. However, it wouldn't be a deal breaker to stay there again.

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1Thank Jeffjennrockwood
00esa, General Manager at Extended Stay America - Orlando - Altamonte Springs, responded to this review

Thank you for the review. I am glad to read that overall you had a nice stay. Kitchenware and toiletries for your suite are available and kept at the front desk to ensure cleanliness, and our team delivers these items to your suite. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Extended Stay America - Orlando - Altamonte Springs

Address: 302 Northlake Blvd, Altamonte Springs, FL 32701-5278 (Formerly Homestead Studio Suites - Orlando - Altamonte Springs)
Region: United States > Florida > Central Florida > Altamonte Springs
Price Range: €77 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Altamonte Springs 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Homestead Suites Orlando / Altamonte Springs Hotel Altamonte Springs
Homestead Suites Altamonte Springs
Homestead Altamonte Springs
Altamonte Springs Homestead Suites
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orlando - Altamonte Springs staff and other travellers.
1 question
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Questions? Get answers from Extended Stay America - Orlando - Altamonte Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay safe me place else”
jackcarin, 25 Feb 2017 | Read review
“some rooms have lake views”
uscgcwo2ret, 31 Jan 2017 | Read review
“Nice rooms all”
bashiran2017, 22 Jan 2017 | Read review
“great customer service, accessibilty to main locations.”
, 17 Jan 2017 | Read review
“Third floor is very quiet. Julieta is extremely helpful and nice.”
Kristyri, 18 Dec 2016 | Read review
5 of 5