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Extended Stay America - Orlando - Altamonte Springs

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302 Northlake Blvd, Altamonte Springs, FL 32701-5278
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Traveller (85)
Room & Suite (32)
Dining (2)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#6 of 13 in Altamonte Springs
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Laundry service
Self-serve laundry
Wifi
Vending machine
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English

Location

Full view
64Somewhat walkable
Grade: 64 out of 100
38Restaurantswithin 1 km
3Attractionswithin 1 km
350Reviews1Q+A50Room tips
Traveller rating
  • 158
  • 65
  • 48
  • 26
  • 53
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Popular mentions
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Most Recent
Denise S wrote a review Feb 2022
1 contribution
Would Absolutely recommend staying at this Hotel! The Hotel Mgr. Nataly & Front Desk Staff, Lynn, Shay, Ms. Sandra & Angelo are Amazing, as well as The Maintenance & Housekeeping Staff. Everybody here is Very Friendly, Welcoming & just a Nice Atmosphere! Clean Comfortable Room, Great Place, Great Staff.. Thank you to EVERYONE for making Our Stay during a very difficult time much easier!!
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Date of stay: February 2022Trip type: Travelled
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Response from ESA GM, General Manager at Extended Stay America - Orlando - Altamonte Springs
Responded 14 Feb 2022
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team especially the staff mentioned in the review to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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Barbara R wrote a review Apr 2021
Altamonte Springs, Florida8 contributions1 helpful vote
Hotel's Favourite
Greetings, I'm leaving a review for house keeper Laurie she's such an awesome house keeper she's very friendly and always smiling she make sure the quest is pleased without any hesitation. Thanks Housekeeper Laurie Best Regards Ms Randall
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Date of stay: April 2021Trip type: Travelled
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Erika O wrote a review Feb 2022
2 contributions
** PLEASE DO NOT CHOOSE TO STAY AT THIS HOTEL!!! THEY NEED TO BE SHUT DOWN BY THE HEALTH DEPARTMENT!!! ** On February 3rd, 2022, I found multiple bugs in my bed and all around the room I was staying in (room 309) at Extended Stay America in Altamonte Springs and noticed multiple round red bug bites on my body and especially around my ankles. I then checked my own personal slippers that I had been wearing around the room for 3 days and found multiple bugs in my slippers as well. I had also been using my own personal blanket and pillow on the bed, so I had to throw away my pillow, blanket, and expensive slippers due to this disgusting, major sanitation issue. I moved my things out immediately, and when I notified the manager at the front desk about this problem, he quickly ran up to the room without me to check for bugs. He came back down and said he found no bugs (which seems quite literally impossible because I found sooooo many bugs) and he wouldn't let me go back to the room to prove it to him! The manager then proceeded to ask me questions that implied I was lying about the bugs! "How are you saying there are bugs now, but there weren't bugs the first 3 days you've been here?" "You are just noticing the bugs now?" I literally don't have the time or money to lie about something like this and spend extra money at 10pm for a different hotel. The manager at this hotel was extremely rude, condescending, and accusatory towards me, a paying customer. **THIS IS HOW THEY TREAT THEIR PAYING CUSTOMERS!!!** The next day, I contacted the Florida Department of Business and Professional Regulation, and they inspected the room on February 7th, 2022. They found the room to be SEVERELY infested with FLEAS. Do not stay here if you want a clean, un-infested, bug-free hotel room. I cannot stress enough how DIRTY and BUG - INFESTED this hotel is! They also say this is a non-smoking hotel, but the hallways, stairwells, AND EVEN MY ROOM reeked of smoke and had an extremely unpleasant musty odor. On top of the UNSANITARY conditions of this hotel, the staff here treat their customers horribly! If it were possible, I would give this hotel a -5 star rating. I don't know who the people are who are writing positive reviews about this hotel, but I do not believe it's possible for any paying customer to have a pleasant experience here. All you need to know is this hotel is DISGUSTING and BUG - INFESTED. Staff are EXTREMELY RUDE and show absolutely NO HOSPITALITY, NO PROFESSIONALISM, and NO SYMPATHY/UNDERSTANDING to paying customers when problems arise (which they inevitably will at this place!). Please PLEASE take my word and save yourself the trouble - it’s worth it to pay more to stay at a different hotel because these are the conditions you will be staying in. Cheaper is NOT always better.
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Date of stay: February 2022
Rooms
Cleanliness
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Response from ESA GM, General Manager at Extended Stay America - Orlando - Altamonte Springs
Responded 9 Feb 2022
Thank you for your candid review, we apologize your stay was less than perfect. Your experience is not representative of our usual performance, and we regret falling short of your expectations. Please feel free to contact our Hotel Management's office directly to provide further information so we can make specific improvements. Furthermore, please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. We hope you will consider staying with us again as we would love to provide you with an excellent experience. Sincerely, Hotel Management
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Eric W wrote a review Nov 2021
1 contribution
Stay was excellent with clean room. I am a regular here and will continue to stay for a while. I enjoy the coffee and food in the mornings and the staff is very helpful and friendly. Thank you for the great service
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Date of stay: November 2021
Rooms
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Response from ESA GM, General Manager at Extended Stay America - Orlando - Altamonte Springs
Responded 11 Nov 2021
Eric, thank you so much for the fantastic comments about our spotless accommodations, grab-and-go breakfast, and friendly staff. We are glad you are enjoying your stay with us at Extended Stay America. Sincerely, Hotel Management
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Tasha wrote a review Oct 2021
1 contribution
This location is horrible if you are thinking to stay here to make this your home til things get right til you are able to get your our place please look the other way they put me and my 4 kids and husband out for being 15 minutes late to pay after being there almost 2 weeks while I was at work I have a work from home job so I worked at the hotel in the room the manger just came to the room and said we had to go he had made another reservation for someone else for our room no questions asked or nothing and wouldn’t take our payment call the cops and all 2 different times and trespassed us from the property gave us no time to pack had us standing outside with all our things looking very homeless we stood out there for 3 hours with our children trying to find another place like so with the kitchen the manager Angelo is very rude and has no Sympathy or understanding for nothing not even your children for a 15 minutes Sympathy or understanding for nothing not even your children for a 15 minute late payment don’t stay here I would give 0 stars if I could
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Date of stay: October 2021Trip type: Travelled
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Response from ESA GM, General Manager at Extended Stay America - Orlando - Altamonte Springs
Responded 27 Oct 2021
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us. Sincerely, Hotel Management
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R. Vandiver wrote a review Apr 2021
Orlando, Florida1 contribution
We have thoroughly enjoyed our stay at this hotel. The staff are all very accommodating, very scenic grounds, but I must give a big shout out to Laurie! She went above and beyond cleaning my room. Thank you Laurie!
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Date of stay: April 2021Trip type: Travelled
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Tony wrote a review Apr 2021
Orlando, Florida1 contribution
I want to say the front desk clerk Lynn is amazing. She gave me recommendations for eaterys in the area. Very courteous and informative. She's definitely a keeper so what ever you do please keep her or I might have to go to another hotel. Thanks Lynn for being a great customer service representative like I was.
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Date of stay: March 2021Trip type: Travelled
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Response from ESA GM, General Manager at Extended Stay America - Orlando - Altamonte Springs
Responded 1 May 2021
anthonyaP2564QS, thank you for taking the time to review your stay at Extended Stay America. Lynn is a valued member of our team, so it is no surprise she took such great care of you. That is what we like to see! Please be assured that we will pass along your comments to her. We appreciate your review and look forward to having you stay with us again. Sincerely, Hotel Management
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Carlos S wrote a review Apr 2021
1 contribution
It was a pleasure to visit Orlando and stay here on ESA, the room was very clean and comfortable. The staff very kind I want to thank Lynn, Neyda, and the other ladies who were very considered with my wife and me during the visit to this nice place. The place is nice and affordable, clean and quiet.
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Date of stay: April 2021Trip type: Travelled
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Response from ESA GM, General Manager at Extended Stay America - Orlando - Altamonte Springs
Responded 1 May 2021
CarlitsS, thank you for choosing Extended Stay America and for your terrific review. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your comments with Lynn, Neyda, and the rest of our team. We are also delighted to read we were able to meet your expectations at a great price. We hope to have the chance to welcome you back soon. Sincerely, Hotel Management
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Esmeralda V wrote a review Apr 2021
2 contributions
Words cannot describe how thankful I am for everyone who works here. Staff is amazing EVERYONE is friendly helpful and kind to one another there's even a food pantry to feed children and other residents who are in need of food. I want everyone to know that RHONDA, ALANA, RODLYNN, SANDRA, AND BELLA are the Best crew I've ever met. I will always recommend this location to all who want a home away from home. I recently got married and spent my honeymoon here and the ENTIRE STAFF made us feel like family which I am truly grateful for everything. Thank you Extended Stay America for EVERYTHING!!! We will always come back.
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Date of stay: April 2021Trip type: Travelled
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Michael wrote a review Apr 2021
1 contribution
I came to see friends for the weekend. I booked this hotel because of the location and the service. The receptionist Bella took the initiative to make sure that I would have everything in my room and she delivered.
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Date of stay: April 2021Trip type: Travelled
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Response from ESA GM, General Manager at Extended Stay America - Orlando - Altamonte Springs
Responded 27 Apr 2021
Mike, thank you for selecting Extended Stay America while here to meet your friends. We are thrilled you had a comfortable stay and that our location worked well for you. We are also delighted that Bella and the rest of our team delivered excellent service. We appreciate your recognition and look forward to serving you again. Sincerely, Hotel Management
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PRICE RANGE
US$92 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead suites orlando / altamonte springs hotel altamonte springs, homestead suites altamonte springs, homestead altamonte springs, altamonte springs homestead suites
FORMERLY KNOWN AS
Homestead Studio Suites - Orlando - Altamonte Springs
LOCATION
United StatesFloridaCentral FloridaAltamonte Springs
NUMBER OF ROOMS
134
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Frequently Asked Questions about Extended Stay America - Orlando - Altamonte Springs
Which popular attractions are close to Extended Stay America - Orlando - Altamonte Springs?
Nearby attractions include Crane's Roost Park (1.0 km), The Picture Show (0.3 km), and Christmas Tree Shops andThat! (0.3 km).
What are some of the property amenities at Extended Stay America - Orlando - Altamonte Springs?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Extended Stay America - Orlando - Altamonte Springs?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Orlando - Altamonte Springs?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Orlando - Altamonte Springs?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Orlando - Altamonte Springs?
Conveniently located restaurants include The Crepevine, Anthony's Coal Fired Pizza, and Antica Pizzeria.
Are any cleaning services offered at Extended Stay America - Orlando - Altamonte Springs?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Orlando - Altamonte Springs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Orlando - Altamonte Springs?
Many travellers enjoy visiting Bradlee-McIntyre House (6.2 km).
Is Extended Stay America - Orlando - Altamonte Springs accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.