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This hotel is located in a very nice, quiet area with a lot of local shopping and restaurants (some within walking distance).
I am a Marriott Gold member and credit card holder so I'm very loyal to the brand. I had an issue upon checkout...More
1 Thank Kimmie6415
Response from nelson_adame, General Manager at Residence Inn Hartford AvonResponded 24 May 2017
Thank you very much for your kind words. We are pleased that your family enjoyed the hotel and we look forward to serve you again.
I've been staying at this hotel one night a week for the past several years. It is time for me to review it and let you know how pleased I am and how convenient it is if you are in this area. Rooms are clean,...More
Response from nelson_adame, General Manager at Residence Inn Hartford AvonResponded 16 May 2017
Thank you very much for your outstanding review of the Residence Inn by Marriott, Avon, CT. Our staff has come to know you over the years and we look forward to return visits. It is a wonderful to know that we have made such a...More
I travel quite frequently for work and had the pleasure of staying at this hotel for the past 3 months. The staff is truly exceptional. The facility is spotless. Coffee and breakfast is terrific. As you can imagine it's difficult to be away from home...More
1 Thank skupiec2017
Response from nelson_adame, General Manager at Residence Inn Hartford AvonResponded 5 April 2017
Thank you so much for your extended stay at our Residence Inn by Marriott, Avon, CT. Our associates truly enjoy serving the needs of every guest and I am personally delighted that we made your stay memorable.
I will read your comments to all the...More
We have stayed here twice when visiting family in nearby West Simsbury. The one bedroom suite is very comfortable. While we do not use the kitchen for meals, very nice to have the full size refrigerator to keep foods brought for family gatherings.
Response from nelson_adame, General Manager at Residence Inn Hartford AvonResponded 28 February 2017
We are very pleased to know that the Residence Inn by Marriott in Avon CT is your preferred hotel when you come to this area to visit family.
All our rooms are suites and I am happy that we are providing you comfortable accommodations along...More
My stay was good until I witnessed a manager yelling and insulting an employee in the breakfast area in front of many other people. He used unacceptable words in few occasions towards the employee. I am very alarmed and upset that such behavior is acceptable...More
1 Thank ChristopherCJc
Response from nelson_adame, General Manager at Residence Inn Hartford AvonResponded 24 February 2017
Let me extend my apologies to you. While there were extenuating circumstances, the incident you witnessed is unacceptable and most certainly not the norm. Know that the parties involved have been counseled with further disciplinary action.
I thank you for staying with us.