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When I walk in the door of the Avon Old Farms Hotel, it feels like I've returned home. The rooms are clean. Could use a little updating but they are still just nice. Seasons restaurant is peaceful, the view is nice and the food is...More
Thank Charlotte S
Response from Jeffrey H, General Manager at Avon Old Farms HotelResponded today
Thank you for your review Charlotte! Autumn is a lovely time to visit, we look forward to seeing you again in the future.
Clean, comfortable and quiet. Old fashioned charm and decor with great restaurant and the best staff. Halls are decorated with paintings of local farms that brings back images of a lifetime ago. My wife and I stayed an extra night after our family affairs were...More
Thank Rick L
Response from Jeffrey H, General Manager at Avon Old Farms HotelResponded 3 January 2018
Thank you for your review Rick! It sounds like you were really able to enjoy the essence of the Avon Old Farms Hotel. We certainly hope to welcome you and your wife back in the future!
We completely enjoyed our overnight stay here while traveling for a wedding. From the start, we knew this would be good! My phone reservation and follow up call were excellent--top notch phone manner. The hotel was kind enough to allow us an early check in,...More
Response from Jeffrey H, General Manager at Avon Old Farms HotelResponded 2 weeks ago
Thank you for your review Andrew! I am so glad you enjoyed your stay with us.
The room was nice. Beds OK. Really nice bedding. Bath linens were good. Decent toiletries.
Now, the concerns. They need a grab bar in the shower. There was nothing to hold onto and getting in and out.It’s an easy fix and they should do it....More
1 Thank 659helen
Response from Jeffrey H, General Manager at Avon Old Farms HotelResponded 3 weeks ago
Thank you for your review. I'm glad to see you enjoyed our linens and toiletries as well as your interaction with our staff. I always appreciate guest feedback on how we can improve our property so thank you for the suggestion on adding...More
Our first room was 435. Could not stay it smelt like kitty litter . They were kind enough to move us to the room next door. This room smells like a kitty litter box as well. But not as strong. Will never book here again.
Response from Jeffrey H | Property representative |
Ms. Mathews.....thank you for reaching out to us in regards to your upcoming stay. As the General Manager, I am confident that you and your husband will be very happy with your stay and will have an excellent anniversary... More
Ms. Mathews.....thank you for reaching out to us in regards to your upcoming stay. As the General Manager, I am confident that you and your husband will be very happy with your stay and will have an excellent anniversary. Please do not hesitate to reach out to me personally at 860-677-1651 if you would like to discuss your concerns. In no way do I want to hear about a fight over your pick....instead I am sure he will be thanking you for your selection. Sincerely, Jeffrey HB, General Manager