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Woolley's Classic Suites - Denver Airport

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16450 E 40th Cir, Aurora, CO 80011-0814
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (543)
Dining (34)
Room & Suite (17)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Woolley's Classic Suites - Denver Airport
Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 54 hotels in Aurora
Location
Cleanliness
Service
Value
Travellers' Choice
Woolley's Classic Suites Denver Airport is conveniently located minutes from Denver International Airport and downtown Denver. Offering the largest rooms and suites in the Denver Airport area, each room offers over 500 square feet of space and surrounds guests with comfort and security. All the rooms and suites have an oversized five-piece bath with separate oversized soaking tub and shower and two vanities. We offer complimentary parking as well as Denver International Airport shuttle service. Guests receive free breakfast, WIFI, complimentary bottled water at the front desk and cookies upon arrival. There is a lot of space to socially distance and relax in our sunshine-filled open atrium while watching the Koi swim in the river that goes from one end to the other. Woolley’s Classic Suites has made the necessary changes and modifications in our amenities and service offerings to keep our guests and associates safer. We are doing this while staying true to our exceptional hospitality service culture that has earned us wonderful accolades and lots of loyal guests. These changes include; enhancing our already stringent cleaning processes with the use of CDC recommended cleaning products, guest accessible hand sanitizer, increased cleaning and disinfection frequency of all public areas, PPE, and new protocols for our associates. Food & Beverage offering includes a complimentary individually boxed breakfast every morning 5:30am - 9am Weekday, 5:30-10am weekends. Our restaurant Woolley’s Grill & Lounge, open daily 4pm - 10pm, will continue to provide our guests with a variety of dinner options plus daily Happy Hour with hand crafted cocktails, wine, and beer 4pm - 6:30pm. Times and offerings are subject to change depending on the Covid-19 guidelines of our state and local governments.
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Room & Suite (17)17
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Kids stay free
Highchairs available
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Free airport transportation
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Price:Book online and Save up to 15%
1,278Reviews34Q+A100Room tips
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Fernanda C wrote a review 6 Apr
10 contributions2 helpful votes
Don’t stay here unless you want to be ROBBED. They broke into our rental car and stole every single luggage 4 to be exact. The guy at the front desk when he saw us walking at 10 pm with just a small change bag (we were there for only 8 hours, to sleep) HE ASKS us about what model, color, license plate, of car was it. FOR WHAT? There is NO SECURITY, NO CAMERAS, and didn’t have to put any parking paper on the dashboard. SO WHY ASKS US THE MODEL AND COLOR AND EVERYTHING ABOUT THE CAR. I’ll tell you why, TO STEAL EVERYTHING from our car IN THE MIDDLE OF THE NIGHT. AT THE RENTAL CAR RETURN the guys WERE NOT IMPRESSED, they told us that cars come from this HOTEL WITH A BROKEN WINDOW 4 times a month. And that’s just ONE RENTAL CAR agency. Ohhhh THE POLICE DIDNT EVEN BOTHER COMING they said to do the report online. THE HOTEL MANAGER DIDNT EVEN COME OUT. The front desk lady at 6am could have care less, OHHH HOLD ON THERE IS MORE. Two parkings spaces over on the floor were also chattered glass from a broken car window. SO THAT NIGHT 2 CARS WERE BROKEN IN. Is THE WORTH HOTEL IN THE WORLD !
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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captkess59 wrote a review Sep 2020
Cape Coral, Florida238 contributions111 helpful votes
Hotel's Favourite
One of the nicest and spacious suites we have ever stayed at in many years of travel. Great value, beautiful decor throughout the facility. Well done, you will not be dissapointed. The decior in the room was like sleeping in a furniture store. The bathroom was massive
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Date of stay: September 2020
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1 Helpful vote
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Response from Kelly Wilson, Owner at Woolley's Classic Suites - Denver Airport
Responded 5 Oct 2020
Thank you for your recent stay and review at Woolley's Classic Suites. We appreciate the opportunity to have you as our guest and we hope to see you again soon.
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GlobalBizStrategy wrote a review 2 Apr
Honolulu, Hawaii72 contributions34 helpful votes
Let me start by saying that I have been traveling almost nonstop since mid 2018 (the segments of pauses that occurred between March and Nov of 2020 were only a bit of a slow down, but there was still at least 1 trip every month or so in there: HI, WI, FL, IL, IN (multi), TN, SC, etc.). I have stayed at MANY properties in the US and overseas, the most recent of which was a 5-figure international stay for just a 5-day work event. So, I know what decent customer care entails. It is glaringly obvious when it is absent. Marriott, Hyatt, and Starwood were among known brands in my customer portfolio when I was still on the employee side and handling Corporate Accounts for a F300 company. Within the first couple of years after my own firm launched, I also found myself dealing directly with the billionaire Hyatt Pritzkers in Chicago. So, this information intends to lend the context that I am not an “average” business traveler on someone else’s expense account or without a working knowledge of appropriate expectations at properties, according to what I am opting to spend there. I am well versed in baseline standards as well as best practices. Beyond all of this, I see a number of other very negative recent reviews here recently. So, mine is not an isolated incident. This property has some major training and customer care gaps, and seems to be alienating a lot of otherwise loyal paying customers. In my case, that means subsequently alienating my entire network too. I stayed here for 10 days In January, 9 in Feb, 3 in the past week, and would have stayed for 4 more starting on Easter, had this not happened: or had they handled and remedied the situation properly and promptly. Instead, at every turn, GM Margo and most of the others acted like they could care less, and just hoped I would go away. Well, I will go away. After all, this property is SURROUNDED by others of a similar caliber that are available for $40 to $60 less per night, and will take care of me. Despite spending 90 minutes to detail a review for their own website - which evidently (according to the GM) their Director of Sales intercepted before it got posted >>> and which must be the case for most/all reviews on their site, since only one review - that interestingly shows up as 4.5-Stars - is showcased there prominently <<< I came to learn that not only are they deliberately manipulating what the public is led to believe about customer satisfaction in this way, but the GM is also doing the SAME thing that her employees are doing: failing to send problems up the hierarchy in order enable them to be resolved effectively and to the customer’s actual satisfaction. I explained all of this and more to Margo >>> when I sat down with her for another valuable 30 minutes (after they interrupted my dinner and precious free evening of what should have been much-needed downtime only to squander 2.5 hours from 8:30 pm to 11 pm earlier that week), dismissed and disregarded the 90-minutes I invested to detail the KNOWN issues that her 2 staff members threw me into (and never proactively reported to her for resolution, even though both of them - including Manager Bradley - they told me that I should feel free to do so), and again gave her another window of time that she seemed unprepared for upon my check-out (even though I alerted a 3rd staff member to ensure that she knew about my request for a resolution more than 3 hours before that time: in addition to the reviews I submitted 2 days prior). Her only concern appeared to be attempting to demonstrate that her ears were the highest affiliated with the property which would entertain my concerns; and, those concerns would - therefore - not actually be resolved. So, whatever is going on there is not good, efficient, or effective. Yikes, Ms. GM. I explained to Margo that the only condition under which I would consider returning (only because she asked) would be for her to have the owners or top executive contact me about these circumstances so that we can have an unfiltered discussion and explore an equitable resolution. She flatly refused. The excuse she gave me was not new or original, it was merely the one many use if they feel that they may be thrown under the bus to their superiors: “I am the highest available authority here...” Even if she thinks she is protecting THEM (a/k/a higher ups), which she is clearly not - and it was evident this was not her true concern - she completely disregarded and dismissed the one thing that I said could fix the problem. Wow. First of all, a local GM is effectively middle management & nowhere near a/the top authority. Plus, it is my understanding that this property - surround by Marriott (standard & Aloft) and Hilton and others who have deep loyalty programs, for which Woolley’s offers none - is privately owned. They survive now by housing the flight crews from SkyWest a few times each week, perhaps? Well, we - several SkyWest crew members/pilots and I - had some conversations around the front desk after my 5 am workout too, as they awaited their airport shuttle. Turns out that many of those who have previously stayed are now also having second thoughts about what has been consistently amiss in recent months. So, by GM Margo attempting to merely contain the details about these bad events and mishaps in this manner, she is effectively taking revenue OUT of the owner’s coffers. I wonder how kindly they would/will take to that methodology or logic. She tells me she has been there since some point in 2019, and was at a lower tier Hilton prior. So, it is evident that she herself could benefit from some reorientation and better training. For these purposes, how they impact me and my time and my opportunity to enjoy some quality peace & rest (which is what I am paying for at a property like this): all I care about is getting my problem solved...and ensuring - to the extent that I can - that as many others like me are not equally inconvenienced (or worse) as a result of such debacles. That has yet to occur. There are MANY more details I could share, including the fact that I brought TWO different sets of friends to this property (one couple is relocating to the area and would have stayed here during their flights in to look at homes & other may have referred or brought friends for dinner, had the food been acceptable) - plus, I have shared pix with many more - during the process of my various stays. The food served here is dismal; so, just do yourself a favor and skip that. I seem to recall that they may have a passable burger; but the brunch they play off as exceptional would not get by as an acceptable free meal at a Choice hotel. They charge $20/head plus tax & tip. This is all truly a shame, and a waste. The property presents in a lovely and unique way when it is clean (and housekeeping is not putting frayed towels out, or neglecting to leave spare paper products in the otherwise empty enormous bathroom cabinets). All one can surmise when this kind of thing happens [i.e. instead of folding the edges of the open paper roll, a less than half full roll is all that is left in the room and - because of COVID and max room cleaning @ 2x/week - guests then end up having to go to the front desk after hours when housekeeping has already gone home to ask the confused front desk staff to please put paper products in a bag before we have to schlep them back to the room across the gaping lobby area] >>> is that COVID has really taken a toll on revenues, and they are pinching lots of pennies. Well, conserving half rolls of toilet paper will certainly not recoup lost revenues at an average of 9 nights per month for otherwise loyal customers lost this way. How their focal points and priorities seem to have gotten so misaligned is remarkable. For a place that could look pretty nice, all of this just relegates it to low class >>> with what my friend would call a “boogie” price tag. Ridiculous. Owners: if you care, and you - or someone above the GM level reads this - feel free to contact me if you want an attempt to rectify the unfortunate multitude of errors in this situation. My website in listed in my profile, and you can send me a call/contact request there.
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Date of stay: April 2021
Value
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Trip type: Travelled on business
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204joanr wrote a review 1 Apr
New York City, New York2 contributions
Woolley's Classic Suites is an amazing hotel. I was greeted very warmly upon arrival, my room was spacious, the property luxurious, and breakfast was a treat. Thank you Jamal and Abby for your hospitality you both are awesome!
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Date of stay: March 2021
Value
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Response from Kelly Wilson, Owner at Woolley's Classic Suites - Denver Airport
Responded 4 days ago
Hi There - thank you for your recent review and stay at Woolley's Classic Suites We appreciate your feedback and are very grateful that you chose our hotel and that you enjoyed not only the hotel and our amenities but also our people! We will pass on your kuddos to Abby and Jamaal. Have a great day and see you next time!
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Jeri S wrote a review Feb 2021
Los Alamos, New Mexico6 contributions2 helpful votes
Hotel was recommended to me pre-Covid. I probably would have been happy enough with it but the shuttle ride over was awful. I was packed in with 9 people in a small van. 4 people were added at the last minute. This is exactly why Covid continues to spread. I would have bailed if I had a chance ...didn’t want to travel but had a serious family emergency. When I spoke with the manager all I got was pushback. This is a dispatch problem. Topping it off there is no breakfast option other than an $18 breakfast buffet. No room service. And very slow internet. Sorry Woolleys, I wanted to like you.
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Date of stay: February 2021Trip type: Travelled solo
1 Helpful vote
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Response from Kelly Wilson, Owner at Woolley's Classic Suites - Denver Airport
Responded 24 Feb 2021
Thank you for your recent review and stay at Woolley's Classic Suites. Your feedback is important and very much appreciated. Our team here at Woolley's will strive to improve. Please know that it is our intent to ensure that everyone feels safe and confident when staying with us. Again, we appreciate your comments and hope to see you at Woolley's in the future.
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PRICE RANGE
US$125 - US$232 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoAurora
NUMBER OF ROOMS
189
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Frequently Asked Questions about Woolley's Classic Suites - Denver Airport
What are some of the property amenities at Woolley's Classic Suites - Denver Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Woolley's Classic Suites - Denver Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Woolley's Classic Suites - Denver Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Woolley's Classic Suites - Denver Airport?
Yes, free parking is available to guests.
What are some restaurants close to Woolley's Classic Suites - Denver Airport?
Conveniently located restaurants include Ted's Montana Grill, UNO Pizzeria & Grill, and Outback Steakhouse.
Are there opportunities to exercise at Woolley's Classic Suites - Denver Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Woolley's Classic Suites - Denver Airport have an airport shuttle?
Yes, Woolley's Classic Suites - Denver Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Woolley's Classic Suites - Denver Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Woolley's Classic Suites - Denver Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Woolley's Classic Suites - Denver Airport?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Woolley's Classic Suites - Denver Airport?
Many travellers enjoy visiting Epic Escape Game Denver (14.9 km) and Four Mile Historic Park (13.4 km).