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One of the most pampering experiences I have ever had at a hotel. Most people in the hospitality industry have forgotten what a huge difference it makes to provide the guest with an 'experience' and not just a room - not so at the Hotel...More
We stayed there for 5 nights for work in Aug. 2015. We booked through my Amex Platinum, which offered certain distinct benefits. The rooms seemed smaller than advertised and we looked at a few rooms before settling on a great room that we fully enjoyed....More
Our stay started out a little off. We had made arrangements through the hotel to transport us from the airport and when we arrived no one was waiting. We called the hotel and they said we were supposed to call when we landed. Which no...More
I stayed here for a total of 14 nights over the past two months, once for the Aspen Ideas Festival and once while I was in town for a convening related to my work. The hotel provides the classic Aspen experience - a friend of...More
Our stay at the Hotel Jerome in Aspen was wonderful. The service was amazing - the valets, the concierge, the front desk, everyone. The bar on the first floor was beautifully decorated with a very historic feel. The drinks and the bartender were awesome -...More
Thank Jill K
Response from Tony D, General Manager at Hotel Jerome, An Auberge ResortResponded 14 August 2015
Dear Jill K,
Thank you for the wonderful review of your recent stay on Tripadvisor. It gave me great joy to share your review with the rest of the team.
I am thrilled to learn we are one of your favorite hotels!
I look forward...More