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Hotel Jerome, An Auberge Resort

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#3 of 35 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
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Hotel Jerome, An Auberge Resort
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607 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Los Angeles
Reviewed 29 May 2014

Staff seemed to be trained to go out their way to be friendly and helpful. The hotel physically is extremely well-preserved and renovated; an 1850s treasure. I have suggested that heaters be installed in the bathrooms. Otherwise it is special.

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Helpful?
Thank Dan W
New York City, New York
Reviewed 6 May 2014

My wife and I had the pleasure of staying at the Jerome for 5 days in March and frankly I don't have enough superlatives to do Tony, Adam and their fantastic staff justice. Upon our arrival we were not only upgraded to a lovely suite, but the GM personally delivered a bottle of the hotel's high altitude elixir to our...

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Thank CSDUNNE
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear CSDunne, Thank you for taking the time to write such a wonderful review on TripAdvisor. It was such a pleasure to read and share with the entire team. You detailed everything from beginning to end. I am so thrilled you enjoyed your stay with us and look forward to having the opportunity to welcome you back to Hotel Jerome....

Huntington Beach, California
Reviewed 1 May 2014 via mobile

While at the Hotel Jerome I preferred the older part of the hotel, the room seem to be larger and more rustic and very comfortable, The staff goes out of their way to make your stay as memorable as possible. I look forward to my next day at the Hotel Jerome

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1Thank Eric E
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Eric E, Thank you for taking the time to write a review of your recent visit to Hotel Jerome on Tripadvisor. I am thrilled we made made your stay memorable and look forward to welcoming you back again in the future. With warm regards, Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort

New York City, New York
Reviewed 25 March 2014

Huge, glorious, spacious room with a killer view of Ajax Mountain in Aspen. Warm bathroom with everything a girl could want including bath and shower. I was only there for one night on business and it was extremely wonderful from big fluffy towels to lots of space for my luggage and office to free room amenities. I truly wanted to...

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1Thank Stylelust
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Stylelust, Thank you very much for taking the time to write a review on TripAdvisor of your recent stay at Hotel Jerome. We appreciate the lovely comments. The next time you visit, you really have to stay more than one night so we can pamper you even more. It was a great joy to share your review with our...

Switzerland
Reviewed 21 March 2014

I am not normally very effusive about hotels but this has to be a moment in time where a convergence of good design, great (and I mean really great) staff and all that you can want has been thought out in advance and catered for. Concierge helped us with advance ski tickets and instructor. Advice given was just right. The...

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Thank twets
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Twets, Thank you very much for taking the time to write a review on Tripadvisor of your recent visit to Hotel Jerome. I was thrilled to read you enjoyed your visit and we made your stay memorable. I am very proud of the Hotel Jerome team. I look forward to having the opportunity to welcome you and your family...

Brighton, United Kingdom
Reviewed 17 March 2014

We were greeted at the airport by their private shuttle service which was fantastic. We checked into our hotel at 9am! We had a beautiful room (although I think they all are!). The service was superb, amazing spa and restaurant. Fantastic food, great bar and excellent staff. This has to be in my top 5 for favourite places to stay.

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1Thank Caroline016
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Caroline016, Thank you very much for taking the time to write a review of your recent visit to Hotel Jerome on Tripadvisor. We greatly appreciate it. It was such a pleasure to share your review with the entire staff. I am very pleased we meet your expectations with our service in all areas and made your stay memorable! We...

BOSTON
Reviewed 15 March 2014

Following an arduous trip we arrived at the Hotel Jerome. Exceptional front desk staff had placed our fed-ex baggage in our room, we received a room upgrade. The hotel manager greeted us in the lobby and chatted us up.. Excellent concierge. At one point realized I had forgotten cuff links for my shirt and the concierge was able to loan...

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Thank ALLANBoston
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear ALLANBoston, Thank you very much for taking the time to write such a lovely review on Tripadvisor of your recent visit to Hotel Jerome. It gave me great joy to share your review with all the staff, especially the Concierge team. I look forward to welcoming you back in the future. Warmest regards, Tony DiLucia, General Manager, Hotel Jerome...

Reviewed 6 March 2014

This is a fabulous hotel! Every little detail has been thought through. I had a feeling that it was going to be a great stay when I called for a shuttle to pick us up at the Aspen airport. Vicki (sp?) was so knowledgeable and helpful over the phone. The shuttle was there to pick us up the moment we...

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Thank BrandieMae
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear BrandiMae, Thank you for taking the time to write such a wonderful review on Tripadvisor of your fabulous stay! It was such a pleasure to share your review with our team at Hotel Jerome, especially with Vickie and Brendan. Two of our finest employees. I very much look forward to welcoming you back to your "new favorite hotel". Thank...

London, United Kingdom
Reviewed 2 March 2014

The Hotel Jerome has a good central location with a shuttle service to and from the mountains. The bars downstairs were always very buzzy and the public areas seemed to work well. if you like the heavy dark Ralph Lauren feel then this is definitely the place for you. We personally found the decor extremely overbearing. The bedroom (junior suite)...

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1Thank Barbararog
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Barbararog, Thank you for taking the time to write your review on Tripadvisor. It seems for the most part you enjoyed your stay and I certainly hope you did. I very much appreciate your feedback and comments regarding the decor. I hope to have the opportunity to welcome you back in the future. With warm regards, Anthony DiLucia, General...

Washington DC, District of Columbia
Reviewed 20 February 2014

The hotel was recently redone and quite nice. The central location in Aspen makes it ideal for going out. The bar scene is happening, but it is a very wild West/gamey feel. I think you just have to decide what theme you'd like in Aspen. By contrast, The Little Nell has more an intimate/ski classic scene and the Sky Hotel...

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Thank avidgolfer2010
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear avidgolfer2010, Thank you for taking the time to write a review on Tripadvisor of your recent visit. I appreciate your feedback and hope to have the opportunity to welcome you back in the future. Warmest regards, Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more   less 

Additional Information about Hotel Jerome, An Auberge Resort

Address: 330 E Main St, Aspen, CO 81611
Region: United States > Colorado > Aspen
Price Range: €475 - €1,536 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Jerome, An Auberge Resort 4.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Style:
#1 Spa Hotel in Aspen
#2 Business Hotel in Aspen
#3 Luxury Hotel in Aspen
#4 Green Hotel in Aspen
#4 Family Hotel in Aspen
#5 Romantic Hotel in Aspen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jerome, An Auberge Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a junior suite king bedroom with a view of Red Mountain”
 of 5 bubbles 866TaylorB, 19 Jan 2017 | Read review
“Stay elsewhere. The restaurant is closed and their J-Bar is for locals only.”
 of 5 bubbles HutchinLA, 17 Jan 2017 | Read review
“When drinking cocktails in the evening, remember that Aspen already has a high altitude. So, massive hangover-alert.”
 of 5 bubbles LynnV94, 17 Jan 2017 | Read review
“I believe all rooms have a mountain view because the town is surrounded by mountains. But higher floors offer better views.”
 of 5 bubbles Abaminog, 9 Jan 2017 | Read review
“Avoid rooms with connecting doors if you want more privacy”
 of 5 bubbles Olga_Kiwi123, 26 Dec 2016 | Read review
5 of 5