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Little disappointed with the customer service regarding the "free wi-fi"
When we checked in, we were given the wi-fi code. When we got to our room and was unsuccessful connecting to the internet, we called the front desk and she told us to come to...More
We had a room with jacuzzi on the roof and a beautiful view over the mountains. The staff was friendly and caring. The room was large and clean with a kitchenette. We loved the breakfast place and the selection offered (not always evident when the...More
Me and my fiancé had came to Aspen to get married and we picked Hotel Aspen for our hotel. I absolutely LOVED everything about this hotel. Clean rooms, good breakfast, beautiful and convenient location. Cameron at the front desk couldn’t have been more helpful and...More
We came to aspen for the night after riding our tandem on the Rio Grande trail from Glenwood Springs Cameron at the front desk was exceptional and gave us restaurant and places not to miss suggestions that were spot on. The complimentary breakfast was the...More
Had a great five days here at the Hotel Aspen.. The staff are uba friendly and helpful, the rooms are kept beautifully clean. (Please remember to leave something for the unseen cleaning staff) 😊
Keeping a hot breakfast hot is difficult, especially scrambled egg.. That...More
Response from HayMaxHotels | Property representative |
Hi, thank you for your interest in our hotel. We provide a complimentary shuttle to and from the Aspen airport. We do not provide transportation to Snowmass however there is a Roaring Fork Transit Authority bus stop... More
Hi, thank you for your interest in our hotel. We provide a complimentary shuttle to and from the Aspen airport. We do not provide transportation to Snowmass however there is a Roaring Fork Transit Authority bus stop directly outside of our hotel and the ride to Snowmass is free!
The Aspen Center for Environmental Studies (ACES) organizes Snowshoe excursions in the beautiful nearby Castle Creek Valley and there is more information about that at their web page, under the Winter & Spring tab and under the heading Snowshoe Tours and On Mountain programs.
Thank you again for your interest in our hotel. Don't hesitate to call us at 800-527-7369 and speak to one of our agents for any other information. We hope to welcome you to Aspen soon!
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"The private Jacuzzi rooms are worth the extra costs!!"