My Husband and I included this hotel in the list of options for guests to stay at for our wedding in Aspen. What a mistake to include this hotel. Every guest that stayed here had a horrible experience. The rooms are DIRTY AND OLD, the bathrooms are TINY and for some reason radiant heat was pumping in the middle of the Summer, the AC units were broke and some rooms had up to 3 box fans blowing to circulate air. The pool heater was broke. No food available on property, ice machines were broke, zero customer service. For the high price, this place is embarrassing. DON'T STAY HERE.
Great accommodation on Main street close to all the restaurants nice pool and hot tub friendly staff and very accommodating, had a great stay and good swim and hot tub thanks for the breakfast it was great!
I do not usually write reviews on hotels, but I am writing this review in hopes that this hotel will spend the high amount of the daily stay to start renovating the rooms. The carpet is dated and very stained. The rust velvet type chairs are stained on the arm rests. The appliances are dated and bar stools are stained. The bathroom is spacious, but dated. Tile on the floor is chipped up. Coffee and soap products were very nice. The absolute plus to this hotel is location. We were in walking distance from restaurants and gondola area. We chose this hotel due to sold out hotels in this general area. I will say that we paid too much for this hotel. The quality of the hotel does not match the price that we paid. Do yourself a favor and keep looking.
Good location but poor condition of bathroom -mold on shower floor and shower handle came off! Dust on bed headboard- AC doesn’t work and room gets very hot- Bathroom very cramped Towels frayed and old Fir the price I really expect better Not at all comfortable Free breakfast just mediocre and the lady who works there very rude and unfriendly
Hotel is clean and well kept but our experience was not real great. The AC in our room wasn’t working. They sent up a maintenance man who said there wasn’t anything he could do about it because the unit was old. Then the power went out in our room not once but twice where they had to reset the breaker. We spent the rest of our stay there making sure we didn’t turn on too many lights or devices so it didn’t happen again. A worker came up after the second power outage to see if it was working. I asked him about the AC and his solution was to bring us a box fan. Not once did they offer to move us to a different room. Needless to say it was an uncomfortable nights sleep. The next morning we went to check out and get our breakfast and the girl putting our breakfast boxes together was quite possibly the most unpleasant person I’ve ever been around.…