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Hotel Aspen

Traveller (144)
Room & Suite (208)
Pool & Beach (42)
About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Breakfast included
Hot Tub
Multilingual Staff
Non-Smoking Hotel
Heated pool
Outdoor pool
Shuttle Bus Service
Airport Transportation
Golf course
Laundry Service
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Kitchenette
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Location
Full view
98Great for walkers
Grade: 98 out of 100
142Restaurantswithin 0.5 km
46Attractionswithin 0.5 km
Reviews (548)
Filter reviews
503 results
Traveller rating
222
177
58
26
20
Traveller type
Time of year
LanguageEnglish
More languages
222
177
58
26
20
Show reviews that mention
All reviews apres ski front desk jacuzzi room small bathroom hot tub free breakfast in town off season few blocks third floor would stay here again main street mini kitchen walking distance bus stop beds were comfortable location is great
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1 - 5 of 503 reviews
Reviewed 24 October 2018

My wife and I come to Aspen every year and usually stay at Hotel Aspen. Our last visit was 2016 which was great. We had a spacious room on the second floor that was very clean. When we booked a few weeks ago, we were...More

Date of stay: October 2018
3  Thank DenverMatt25
Response from HayMaxHotels, Guest Relations Manager at Hotel AspenResponded 1 November 2018

Dear Matt, Thank you for taking the time to let us know more about your stay. We are very sorry to hear about your experience. We are interested in talking to you about your stay and remain hopeful that you might take the time to...More

Reviewed 4 October 2018

I have stayed at this hotel twice now - the latest time in March 2018. Sorry I am so late in writing this review! I just love the Hotel Aspen. It has a wonderful location right on the bus route with the bus stop for...More

Date of stay: March 2018
1  Thank Mary d
Response from HayMaxHotels, Guest Relations Manager at Hotel AspenResponded 5 November 2018

Dear Mary, Thank you, your review was beautiful. We are so happy when we hear that our guests are able to enjoy Aspen and her amazing activities to the fullest. we hope you will visit us again. it seems you really capitalized on your vacation....More

Reviewed 12 September 2018 via mobile

My husband and I forgot 3 bathing suits on the back of the door when checking out. Called immediately to tell the hotel we’d pay to have them shipped to us. After speaking with 4 different people, the bathing suits were “no where to be...More

Date of stay: August 2018
Thank anonymousU2367RP
Response from HayMaxHotels, General Manager at Hotel AspenResponded 13 September 2018

Dear anonymousU2367RP, Thank you for sharing your experience with us. We feel badly that that we were unable to locate your missing bathing suits, but your accusation of theft is unwarranted and has no basis in fact. If you read the review directly below its...More

Reviewed 11 September 2018

I recently stayed at Hotel Aspen and in a rush to pack I left a lot of clothes in a drawer. I called the hotel and they located my things and immediately worked on getting them to me. Doug packed everything and went to UPS...More

Date of stay: September 2018
Thank beshoe2018
Response from HayMaxHotels, Guest Relations Manager at Hotel AspenResponded 5 November 2018

Dear Valued Guest, thank you for the five star review! it was an absolute pleasure to help. we strive to go the extra mile for our guests and we have shared this kind review with Doug and it brought us much joy to see our...More

Reviewed 2 September 2018

We spent one night during our holidays. The hotel is located in a nice area, at walking distante from the center and most restaurante and shops. The room was clean and the re was a small corner with microwave and fridge. A bathrobe was provided....More

Date of stay: August 2018
Thank tonygMilano
Response from HayMaxHotels, Guest Relations Manager at Hotel AspenResponded 2 weeks ago

Good Morning Mr.Milano, thank you for taking the time to leave a nice review for us. we are ecstatic to hear you enjoyed your stay. we hope you will stay with us again on your next aspen vacation. if you need anything please do not...More

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Questions & Answers
Ask a question
984cheyenneg
11 December 2018|
AnswerShow all 2 answers
Response from HayMaxHotels | Property representative |
Thanks for the question. We do take a credit card at the time of booking, but we do not charge it until 72 hours before arrival, at which point the reservation is not refundable. However the reservation may be canceled... More
0
Votes
princessloki
2 December 2018|
AnswerShow all 2 answers
Response from Journey08554541141 | Property representative |
Hi princessloki, We’re so happy you will be visiting us at the Hotel Aspen. Our shuttle operates until 11pm, daily. Please give us a call after you’ve collected your luggage to request a complementary ride from the... More
0
Votes
L3430HKnancys
16 April 2018|
Answer
Response from HayMaxHotels | Property representative |
Good afternoon Nancy, Unfortunately our rooms are not handicap-accessible; please contact us directly to discuss your needs and see if we are able to accommodate you! Regards, Geoff Walker Guest Service Manager
0
Votes
Room Tips
"I would select a second floor room. Avoid room 121 at all cost unless you like feeling like you are at a..."
DenverMatt25
24 Oct 2018
Read review
"ask for one by the pool"
marydK5115HU
4 Oct 2018
Read review
"we faced the pool which was nice and bright"
beshoe2018
11 Sep 2018
Read review
"Jacuzzi room was nice."
MikeD168
23 Jul 2018
Read review
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PRICE RANGE
US$170 - US$846 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoAspen
NUMBER OF ROOMS
45
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