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We were looking forward to staying at The St. Regis and paid over $1000 a night to do so.
Our room was small, noisy and marginally clean. Sleep quality is very important to us. The room doors have no type of door stop so every...More
Response from TeamMarriott, General Manager at The St. Regis Aspen ResortResponded 2 days ago
Thank you for being our guest and for letting us know about your stay. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We're terribly sorry...More
Have stayed here twice around the holidays and both times it has been great. The hot tub and pool area is fantastic at night, and the hotel itself is beautiful. The St Regis is located near the base of Ajax, and within walking distance to...More
Response from TeamMarriott, General Manager at The St. Regis Aspen ResortResponded 4 weeks ago
Thank you for your fantastic review and for all the wonderful things that you had to say about The St. Regis Aspen Resort. Your comments were a pleasure to read and we are excited to share them with our wonderful staff. Thank you...More
We popped in for a steak and bone marrow fries. The location and decoration were faultless. Beautiful lounge area and spectacular dinning room.
The waiting staff were pleasant and polite. The food....... very disappointing. The hanger steak was over cooked, not a big deal but...More
Response from TeamMarriott, General Manager at The St. Regis Aspen ResortResponded 6 days ago
Thank you for your review. We are happy to hear that you enjoyed our lounge and decor! It is disappointing that our food did not come out the way you wanted it. We take feedback such as yours very seriously as it helps...More
We had a fantastic weekend stay at the St Regis Aspen. It was our visit to Aspen and we were very spoiled. Lovely property but the standout was the service. Every single staff member was unbelievably gracious and friendly. The rooms were spacious, impeccably clean...More
My significant other and I were planning a trip to this hotel for a 3 day weekend in February to celebrate my birthday early. We are platinum status Starwood Preferred guests and very loyal to the SPG hotel line so we were splurging on this...More
1 Thank Megan M
Response from TeamMarriott, General Manager at The St. Regis Aspen ResortResponded 1 week ago
Hello Megan M,
On behalf of our entire team, thank you for your review and for being a loyal SPG Rewards member. Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some...More
Response from Igetaroundconb | Reviewed this property |
The Jerome and the St. Regis are both very pretty buildings with beautiful restaurants, have not had lunch in either, we always eat lunch on the mountain. White House Tavern is very good and the restaurant at the Ritz... More
The Jerome and the St. Regis are both very pretty buildings with beautiful restaurants, have not had lunch in either, we always eat lunch on the mountain. White House Tavern is very good and the restaurant at the Ritz Carlton is also good though it is at Aspen Highlands, not in downtown Aspen. If it's snowing I'm sure it would be very beautiful there. Have a great time!