We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Glenmore Plaza Hotel

Save
Share
Traveller (65)
Room & Suite (158)
Family and Play Areas (2)
Overview
  • Excellent33%
  • Very good24%
  • Average16%
  • Poor10%
  • Terrible17%
Travellers talk about
“oldest hotel”(8 reviews)
“marilyn monroe”(3 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
Spa
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (269)
Filter reviews
268 results
Traveller rating
81
66
45
28
48
Traveller type
Time of year
LanguageEnglish
81
66
45
28
48
Show reviews that mention
All reviewsoldest hotelmarilyn monroefamily run hotelcatalina islandrefrigerator and microwavebay windowgreat rooman upgradeflights of stairsthird flooroff seasonflat screen tvcatalina expressjackluggageferrycalifornia
FilterEnglish
Updating list...
1 - 5 of 268 reviews
Reviewed 2 weeks ago

I was part of a small group that checked in last weekend and just wanted to say that the staff is horrible. They were rude when they couldn’t locate a valuable we stored with them – getting mad at US because we were waiting around...More

Thank ailing1988
Response from Glenmore P, Public Relations Manager at Glenmore Plaza HotelResponded 1 week ago

We responded to your group's "other" review since you wrote this twice under two separate accounts. Our staff is regarded as one of the friendliest on the island. As you can see from previous guests/reviewers prior to yours: " Location is great and the staff...More

Reviewed 2 weeks ago

I’ve worked in hospitality in the past and I’ve never received this level of disrespect from a hotel staff EVER. First, I booked the reservations over the phone and they failed to make the reservation on the correct date. When they sent me a confirmation,...More

Thank CKyong2013
Response from Glenmore P, Public Relations Manager at Glenmore Plaza HotelResponded 1 week ago

It is unfortunate that your experience was unpleasant. We'd like to first note that out staff is highly regarded as being some of the friendliest on the Island. As you can see from previous guests/reviewers prior to yours: " Location is great and the staff...More

Reviewed 3 weeks ago

We had 3 rooms which were all different. The rooms were adequate but could use some sprucing up, especially in the bathrooms. Location is great and the staff was very friendly. The continental breakfast leaves a lot to be desired, but the women working in...More

Thank Roz_47_47
Response from Glenmore P, Public Relations Manager at Glenmore Plaza HotelResponded 3 weeks ago

Thanks for your review. We're glad you enjoyed our location. As the oldest hotel on Catalina Island and a historic hotel, we are continually making improvements and appreciate your feedback. We have recently renovated, please ask to reserve one of those rooms during your next...More

Reviewed 12 July 2018 via mobile

We visited for one night as 2 couples in 2 rooms, with 2 of us from Australia and the other couple being my daughter and her fiancé from LA. We booked via hotels.com at the same rate for both rooms, but ended up with a...More

Thank grahamc8688
Response from Glenmore P, Public Relations Manager at Glenmore Plaza HotelResponded 3 weeks ago

Thank you for your review. Rooms are based on availability at the time of check-in. Any time during your stay, we hoped you would've brought your room concerns up to our staff. We would've tried to accommodate best as possible - this includes cleaning your...More

Reviewed 9 July 2018

The hotel staff was very nice and friendly. The hotel was clean and offered a great place to relax while cooling down from being outside all day. The hotel is old so you will notice the structure has settled and floors may be uneven but...More

2  Thank Jen B
Response from Glenmore P, Public Relations Manager at Glenmore Plaza HotelResponded 11 July 2018

Thank you for your 5-star review. We appreciate it!

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Breakfast included
Non-Smoking Hotel
Shuttle Bus Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Spa
Details
Price range
US$131 - US$1,069 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Avalon
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$131 - US$1,069 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Avalon
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (65)
Room & Suite (158)
Family and Play Areas (2)
Questions & Answers
Ask a question
Jennifer S
14 May 2016|
AnswerShow all 2 answers
Response from AZBrook | Reviewed this property |
Call the hotel directly for answers to your questions! That's what I did before I went to Catalina Island. I called several times with different questions. They could not be more helpful and knowledgeable. I can't stress... More
0
Votes
507juneb
29 August 2015|
AnswerShow all 5 answers
Response from James A | Property representative |
Yes, you can call the hotel and request a room with a view. Please be aware that the suites and premium rooms usually come with either ocean views or town/mountain views.
2
Votes
NancyNative
9 March 2015|
AnswerShow all 2 answers
Response from 763RomanCB | Reviewed this property |
This is the middle of the off season for them, and when we were there three weeks ago, there were less than 6 rooms rented. We were asked if an upper floor room would be OK, and we took one. I think they'd be happy to... More
1
Vote
Room Tips
"#303 had a nice view of the bay and casino."
Read review
"Interior rooms smelled moldy with no windows to open."
Read review
"We were on the third floor with a balcony and close to town all within walking distance."
Read review
"Just avoid altogether! Not as advertised!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing