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Holiday Inn Auburn

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163 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Reviewed 6 September 2014

Very comfortable and clean rooms. We stayed for one night while we were visiting friends. The service at checkin and throughout out our stay was wonderful. We left several items in iur room and Rich and front desk was very accommodating and mailed them to us.

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Helpful?
Thank Pamela R
Majicholiday1, Director of Sales at Holiday Inn Auburn, responded to this review

Thank you for taking the time to write a review! We appreciate hearing from our guests especially about our great employees.

Red Hook, New York
Reviewed 2 September 2014

The check-in service was speedy and pleasant, as was the checkout. The plastic keys didn't work very well, sometimes not at all....I had to get a new one from the front desk a couple of times in the two days that I was there. The lobby was nice; they even had a bookshelf with books on it that one could...

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Helpful?
Thank Caroline R
Majicholiday1, Director of Sales at Holiday Inn Auburn, responded to this review

Thank you for taking your time to write a review for the Holiday Inn. We appreciate hearing from our guests and thank you for your kind words about our front office staff and our lobby. Our keys on the other hand appear to be an issue, and thank you for saying something, as we will get on this right away!...

La Quinta, California
Reviewed 27 August 2014

Yes the hotel is clean. But it should be for the price. I checked in at 9-30pm and left at 7am and had to beg for a decent rate. It was still to expensive for a hotel off the interstate. I wandered looking for an ice machine, no signage. When I checked in there was a customer at the desk...

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Helpful?
Thank vgreene
Majicholiday1, Manager at Holiday Inn Auburn, responded to this review

Thank you for taking the time to write. We are sorry to hear that you had problems with your key, I will have our chief engineer check the doors as this should not happen. Regarding your a/c unit, I do apologize that it wasn't up to your satisfaction. Our houseman has put that unit on our "maintenance request form" and...

Fairfax, VA
Reviewed 12 August 2014 via mobile

We visited this hotel by chance. It is one of the cleanest we've found. There is a In and Out burger next door. The hotel restaurant, Max, was good, but quite expensive. The laundry area was good, but could use a cleaning. $2.00 for washing, $2.00 for drying. Both washer and dryer are small, so I had to do 2...

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Helpful?
Thank Kalara
Majicholiday1, Director of Sales at Holiday Inn Auburn, responded to this review

Thank you for taking the time to write a review for the Auburn Holiday Inn. We very much appreciate hearing from our guests. IHG rewards members should get a 2pm check out here at our hotel. I will address this issue and thank you for saying so. We hope you will return to Auburn, soon.

Auburn, California
Reviewed 11 August 2014

My husband and i booked a room here for our in-town date night. Everything started out ok. Was great that they offer two free drinks for Max's as well as wine tasting in the lobby. The room was also nice and clean, but we had several problems with our key card. It took multiple times to get it to work...

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1Thank auburntownie
Majicholiday1, Manager at Holiday Inn Auburn, responded to this review

I'm very sorry you are upset about our smoking fee. It is very expensive to do what is necessary to get the room back to our standard. It requires a lot of extra cleaning and a machine to run if someone smokes in a NON SMOKING room. The keys were certainly an issue for you and for that I do...

O'Fallon, Missouri
Reviewed 9 August 2014

We stayed here before our flight home. We had spent a few days in Reno. We stayed at a different hotel in the area our first night that was cheaper but decided to stay here our last night. The other hotel was nice for the price and this one was more expensive but well worth it, We were alittle worried...

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Helpful?
1Thank Joni D
Majicholiday1, Director of Sales at Holiday Inn Auburn, responded to this review

Thank you for your kind review of the Auburn Holiday Inn. We seek 100% guest satisfaction. We appreciate you sharing your experience. While I can't do anything about the windy halls, I can share your experience with our "house people". Thank you again, we look forward to your return

Manhattan Beach, California
Reviewed 26 July 2014

This is a basic motel in a good location. Don't expect great amenities, but the hotel is clean and well-maintained. Very nice and professional staff. Good base of operations for work or being a tourist.

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2Thank James G
Majicholiday1, Manager at Holiday Inn Auburn, responded to this review

Thank you for your comments! We pride ourselves in our location on I-80 and historic Hwy. 49. And walking distance to our historic town of Auburn, with restaurants, bars, boutique shopping and museums.

san diego
Reviewed 24 June 2014

Second time at this hotel and loved it as much as I did the first time. Staff was very friendly especially at check-in. Upgraded at check in based on IHG status so it pays to join their loyalty program. My only complaint on this hotel is the wallpaper in the common areas is very ugly and the random pieces of...

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Thank Terry S
Reviewed 17 June 2014 via mobile

Checked in very late at night, did not have the king bed available but it was nice, clean and quiet. Close to the highway is a big plus. Good stop for overnight travelers. Triple sheets, flat screen and clean room. The bathroom towels were big and their shampoos were a good brand.

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Helpful?
Thank Mina O
IHGCare, Guest Relations Manager at Holiday Inn Auburn, responded to this review

Dear Minaozkan, I am pleased to know that you had an overall positive experience in our hotel and that our location was to your liking. Please know that it was a pleasure providing you with a clean and quiet environment during your stay. Thank you for your feedback. We look forward to welcoming you back in our establishment on your...

Payson, Utah
Reviewed 17 June 2014

I really enjoyed my stay here. Bring a business card and they will make you a luggage tag. The staff is friendly and the rooms are nice and clean. Their restaurant is a little expensive, but it is quite good.

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Thank shortsallyear

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Experience the wonder and enchantment of California’s Gold Country at the award-winning Holiday Inn Auburn Hotel in Auburn, California. Situated along the northern belt of Mother Lode, amid lush pastures and gentle rolling foothills, this Auburn, CA hotel offers a beguiling blend of unsurpassed beauty and unrivaled service. Since its opening in 1995, the Holiday Inn in Auburn, California, has been the recipient of esteemed honors, including the 1996 Holiday Inn Worldwide Hotel of the Year award. In 2009, the hotel received the Holiday Inn Excellence Award, and, most recently, was recognized as a California Certified Green Hotel. Impeccable service, courteous and skilled staff, and well-appointed interiors have made the hotel the showpiece of the Gold Country. "Everything You Always Wanted to Eat!", Max's is one of the Bay Area's most popular restaurants – famous for delicious food, generous portions, and irresistible desserts. You can choose from Max's large selection of deli style sandwiches and wide array of salads, steaks, pasta and seafood. Open for breakfast, lunch, and dinner. Room service and "take out" also available. Our Auburn conference location is close enough to Sacramento for easy access, yet far enough away to escape the corporate congestion and unwind for your gold country area conference or executive meeting. The latest technology in high-speed wireless Internet access is available throughout the hotel, and we offer a business center complete with computer work station, printer, and photocopier. Our onsite meeting professional will assist with your every conference need and can schedule golf, skiing or site-seeing trips for your group. ... more   less 

Additional Information about Holiday Inn Auburn

Address: 120 Grass Valley Hwy., Auburn, CA 95603
Region: United States > California > Auburn
Price Range: €112 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Auburn 3*
Number of rooms: 96
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Also Known As:
Holiday Inn Auburn Hotel Auburn
Auburn Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Auburn staff and other travellers.
2 questions
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Santa barbara, Goleta
over a year ago

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Questions? Get answers from Holiday Inn Auburn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hallways are long so I recommend a bottom room to be close to the pool and hot tub.”
 of 5 bubbles den0p, 12 Jan 2017 | Read review
“Ask for a room as far away from the highway as possible.”
 of 5 bubbles Stxjunkie, 3 Jan 2017 | Read review
“I liked the view over the open area around the pool”
 of 5 bubbles S8236BUmarka, 6 Sep 2016 | Read review
“The pool facing 1st floor are very nice.”
 of 5 bubbles 264kims, 7 Aug 2016 | Read review
“Try a room that opens to the courtyard.”
 of 5 bubbles MarilynneS2011, 23 Jun 2016 | Read review
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