SpringHill Suites by Marriott Paso Robles Atascadero
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
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Updated 24/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites by Marriott Paso Robles Atascadero
Updated 24/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 8 hotels in Atascadero
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Hiking
Kids stay free
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Patio
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Spanish
Location
Full view
Contact
900 El Camino Real, Atascadero, CA 93422-1424
Getting there
Car HireSee all Atascadero car hire
Nearby restaurants
McPhee's Grill
440 reviews2.4 kmAmerican
Pier 46 Seafood Market & Restaurant
249 reviews1.9 kmAmerican
Sylvester's Burgers
260 reviews5.4 kmAmerican
Paso Robles Taproom - Firestone Walker Brewing Company
591 reviews7.7 kmAmerican
See all nearby restaurantsNearby attractions
BarrelHouse Brewing Company
109 reviews5.5 kmGame & Entertainment Centres
Kiler Ridge Olive Farm
62 reviews9 kmSpeciality & Gift Shops
Galaxy Theatres Atascadero
119 reviews5.7 kmCinemas
Faces of Freedom Veterans Memorial
42 reviews7.3 kmPoints of Interest & Landmarks
See all nearby attractions376Reviews8Q+A65Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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This Marriott is located right off of the 101 in Atascadero right across the street from a Home Depot and Starbucks (w/Drive Thru). Easy on/off for sure. Even though it's right next to the freeway, I am not able to hear it at night. It's 10 minutes from Downtown Paso Robles so it's convenient to restaurants and wineries. Now on to the hotel. I like that the room is modern with a kitchenette that has a microwave, mini fridge and a 65" TV. One tip though, if you plan on using a Roku or other streaming device, make sure you unplug the phone cable that's plugged on to the back of the TV. You could either plug it into HDMI1 port or if you press the power button on bottom of the TV, it will allow you to scroll over to change the Source. We had a 2 Queen room and it looked nice and clean carpet. However, I don't know if I like having the toilet in a separate room from the shower. I can see where this is convenient when traveling with others, but I guess I'm so used to having everything in one room, it's a little weird for me. The toilet has a very big bowl with very little water and when you press the flush button, if you are a guy, you will get a free was for your boys. The shower has shampoo, conditioner and body wash in a pump attached to the shower wall. I understand why they do this, but I worry that it doesn't get checked by housekeeping and you end up with an empty dispenser. The shower head barley has any water coming out of it. There's no pressure whatsoever and just a trickle. There's also no hook to hang your wet or dry towels. I don't understand why there isn't something this simple installed in the bathroom. I ended up having to hang my towel on the shower rod before and after my shower. A few good things is that the front desk staff are friendly and accommodating. The rooms have a bunch of outlets to plug in your devices. There is free breakfast that ends around 9am (9:30 on the weekends). The food is just ok. Nothing special. They do have about 4 waffle makers and these are the mini waffles and not the large sized ones.…
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kai Kehler, Guest Services / Front Office at SpringHill Suites by Marriott Paso Robles Atascadero
Responded 1 week ago
Dear Town_Country, Thank you for taking valuable time out of your day to leave us such honest and thorough feedback. I have informed the Housekeeping and Maintenance department leadership teams of your concerns regarding the shower amenities and water pressure, so that we may ensure the necessary guidelines are in place and reviewed to prevent issues with the bathroom amenities from occurring in the future. I have also passed along your feedback regarding the Front Desk staff, and your compliments are greatly appreciated. Thank you once again for your feedback, and I hope you will choose to stay with us again should your travels bring you back to the area!
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We stayed at this hotel because we had a free night with our Marriott points, and we’re attending a concert at the Mid State Fair. They were located about 10 minutes away. The property itself is really beautiful, and the building is well-maintained. There is a beautiful pool and sitting area behind the hotel that was really nice. The lobby is gorgeous, and they also had a bar and small restaurant on site. The restaurant doesn’t offer a lot, but what we had was decent, and it was nice to have considering there’s no restaurants within walking distance from the hotel except for Starbucks. The property is a bit isolated off the freeway, but it was fine for our purposes for this trip. We had a king suite with a sofa bed, and it was really large and spacious. I also enjoyed the complementary breakfast. We will definitely stay here again.…
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Bad experience with management of this property. We are Marriott members and have come to expect much better. Long story short, we had a sick individual in our family and discussed the possibility of Covid exposure with front desk day of our check-in. We never checked in and our trip was canceled, we had to go home. Per staff, we were advised they would get OK from upper management and likely refund could be given considering medical justification. After waiting a few weeks with multiple unreturned calls to the property as well as emails to General manager Marcus Hernandez without reply, we contacted Marriott corporate to initiate a case. Finally received communication from Kai Kehler supervisor who at first denied that we even contacted the property check in day and then after research found notes indicating that was the case. Unfortunately however she still denied a refund. Because we booked through Expedia, we also requested Expedia reach out directly to this property in hopes Atascadero SpringHill would reconsider but unfortunately decision still stands. At this point we are in a credit card dispute and would caution anyone considering a stay here given the extremely poor customer service and lack of regard for guest health risks.…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Patricia Harden, Sales at SpringHill Suites by Marriott Paso Robles Atascadero
Responded 3 weeks ago
We are sorry to hear you are frustrated with the experience you encountered. As this reservation was booked prepaid through Expedia, you will need to follow up with them directly regarding any potential refunds they would like to give you. Our Front Desk Supervisor Kai has followed up with additional details, please feel free to reach out to him with any questions.
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What a great surprise! Super comfy and cute rooms. Very cool lobby and bar and great outdoor space. Also the breakfast was amazing. Veggie sausage! Heck yeah. And I would be remiss if I didn’t mention the incredible staff, most particularly the front desk team! Great stay!!! Thanks, Jerry & Katie
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Both room and public areas are updated and well kept. However,Customer service was a bit lacking. When I checked in, my membership was not mentioned and when I asked for complimentary water…I was told they were out today. I was also informed the restaurant was not open..A point to note that only Starbucks and Home Depot are within walking distance, all other restaurants require a car. Ordered a glass of wine and was served a $15 glass without being informed of other options. Lastly, when I called to ask why my room had not cooled while I was at dinner, I got little information, when in fact it seems the room does not cool when unoccupied. All of this to explain my 3/5 rating, just an average experience with less than average service. A bit disappointed .
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kai Kehler, Guest Services / Front Office at SpringHill Suites by Marriott Paso Robles Atascadero
Responded 24 Jun 2022
Dear Susan, Thank you for taking the time to provide us feedback. Your experience at our hotel was not up to our standard, for which I apologize. I have shared your feedback with our Front Desk and Food & Beverage leadership teams as a teachable moment so that we can improve our staff service as well as prevent similar experiences from happening in the future. I hope you choose to stay with us again, should your travels bring you back to the area.
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+1
Staff is great, however management needs to hire more housekeepers! They posted a sign saying they only clean rooms after staying bore than 6 nights! This is ridiculous for a $350 a night hotel, might as well do Airbnb. The hotel staff is friendly but they are clearly overworked. Per their new policy, I merely asked for towel refresh and to change the trash. They couldn’t get to it after 9 hours and constant reminders due to the short staff. Towels were piling up and trash also. It’s just unsightly. Management can’t blame “health and safety” anymore, with restaurants open fully and none of the staff wearing masks. It’s merely a way for them to hold back basic services and cut staff. Ridiculous Marriott!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This place is awesome! Especially the food & drink service. Special kudos to Chris who was running a one many show like a one arm paper hanger! Understaffed, but doing his best I'm sure some may complain but for me it's a matter of doing the best you can with what you're given to work with. Highly recommend this place especially if Chris is running the bar and the front of the house! Thanks for a beautiful evening.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Spacious clean rooms, but none of the streaming services on the room TV were functioning during our stay. Netflix and Amazon Prime didn't even open, and HBO was showing an internet connection error whenever I tried playing a title. After struggling with it for about 10 minutes, I called the front desk only to be told that there is a global issue with streaming services and I was out of luck. Why wasn't I informed about this during the check-in? When I asked the front desk about waving the $5 fast internet charge, so that I could stream a movie on a personal device, the clerk told me he would need to ask his manager about it, but never called me back. I then tried connecting to the free "slow" guest wi-fi, but the sign-on page would never even load after a few tries, so I had to give up on the whole idea of watching a movie. There is no excuse for the hotel of this level not to offer complementary fast internet to all guests, as well as not informing the guests about streaming issues and proactively offering some kind of a comp.…
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Having stayed at several other similar Marriott properties in California, namely Springhill Suites, staying here was a simple choice. The location is very close to both neighbouring Paso Robles and San Luis Obispo, the rooms are spacious and well designed, the pool is a nice touch especially for the warmer days, the gym is well equipped, breakfast and parking was included in our stay and the staff is welcoming and attentive. The only negative was that we had dinner at the restaurant on our last night and, although the staff was lovely, it was rather disappointing and quite pricey for such an underwhelming experience.. The portions were inconsistent as was the quality. The restaurant aside, we did have a lovely stay!
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Date of stay: March 2022Trip type: Travelled with family
Room Tip: Maybe eat out.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Had a great weekend stay after some wine tasting. Breakfast is a nice perk to have before going out for activities at Pismo Beach. We forgot some clothes in the closet and they were quickly shipped back to us through their lost item website – kudos to the housekeeping team for the rapid response.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Go earlier for breakfast to avoid the rush
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alastair Jones, General Manager at SpringHill Suites by Marriott Paso Robles Atascadero
Responded 21 Mar 2022
Hello motivemike, So glad you enjoyed your stay and I am happy that we were able to get your items back quickly! We hope to see you again in the future Regards
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PRICE RANGE
US$182 - US$288 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan Luis Obispo CountyAtascadero
NUMBER OF ROOMS
130
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Claim Your Listing Frequently Asked Questions about SpringHill Suites by Marriott Paso Robles Atascadero
Which popular attractions are close to SpringHill Suites by Marriott Paso Robles Atascadero?
Nearby attractions include BarrelHouse Brewing Company (5.4 km), Galaxy Theatres Atascadero (5.7 km), and Faces of Freedom Veterans Memorial (7.3 km).
What are some of the property amenities at SpringHill Suites by Marriott Paso Robles Atascadero?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at SpringHill Suites by Marriott Paso Robles Atascadero?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SpringHill Suites by Marriott Paso Robles Atascadero?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at SpringHill Suites by Marriott Paso Robles Atascadero?
Yes, free parking is available to guests.
What are some restaurants close to SpringHill Suites by Marriott Paso Robles Atascadero?
Conveniently located restaurants include McPhee's Grill, Pier 46 Seafood Market & Restaurant, and Sylvester's Burgers.
Are there opportunities to exercise at SpringHill Suites by Marriott Paso Robles Atascadero?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at SpringHill Suites by Marriott Paso Robles Atascadero?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites by Marriott Paso Robles Atascadero offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at SpringHill Suites by Marriott Paso Robles Atascadero?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to SpringHill Suites by Marriott Paso Robles Atascadero?
Many travellers enjoy visiting Rōtta Winery (5.2 km).