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Hilton Garden Inn Arcadia/Pasadena Area

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Traveller (38)
Room & Suite (39)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Restaurant
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
32Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
605Reviews
83Photos
3Q+A
41Room tips
Traveller rating
  • 270
  • 210
  • 74
  • 32
  • 19
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Popular mentions
I travel to this area every month to visit family. Have been trying different mid-priced hotels in the area. Hilton Garden Inn has very quiet rooms. The staff is warm and helpful. Every room has a small refrigerator and microwave. Hot breakfast in the lobby. Room service
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Review collected in partnership with Hilton Garden Inn
Response from PedroF4188, Manager at Hilton Garden Inn Arcadia/Pasadena Area
Responded 2 weeks ago
Dear Climber05686875579, Thank you so much for the review you have given us. Our staff strives to give the best service to all our guests and to create that memorable experience here with us. I am extremely excited that you found my staff to be warm and helpful. They will be excited to know this and I will make sure to share this with them. I am glad you enjoyed your stay here with us, as that is our goal. Overall thank you so much for your review. We do appreciate all feedback from guests as it helps us improve. I do want to apologize for not having room service all day. Please stay with us again soon. Sincerely, Pedro Figueroa Assistant General Manager pedro.figueroa@hilton.com 626-574-6900
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Hotel's Favourite
Sadly they can not help with traffic in California. Hotel as usual for a Hilton property was great, breakfast was a surprise better than most hotels, they had a helpful staff. Rooms were fine clean and handy. Only minor thing to note need better signs on 2 floor as to where
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Review collected in partnership with Hilton Garden Inn
Response from PedroF4188, Manager at Hilton Garden Inn Arcadia/Pasadena Area
Responded 19 Jan 2019
Dear Hamilton Z, Thank you for this amazing review you have given our hotel. I am extremely excited to read such positive review, and that our breakfast was a surprise for you. I will share this review to the food and beverage team as they will be excited as I am to know that we were better than other hotels. We strive to give the best service and to just be the best. We invite you and your wife to stay with us again when your travels brings you back to Arcadia. Sincerely, Pedro Figueroa Assistant General Manager pedro.figueroa@hilton.com 626-574-6900
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Great clean hotel with excellent breakfast. Very close to Santa Anita Race Track!! The staff was pleasant. The rooms were clean. The beds were very nice. If you are looking for somewhere to stay during Breeders Cup, this is the place!
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Review collected in partnership with Hilton Garden Inn
Response from PedroF4188, Manager at Hilton Garden Inn Arcadia/Pasadena Area
Responded 2 weeks ago
Dear Roam32002535428, Thank you so much for this amazing review you have given our hotel. We strive to give the best service to every guest and to create that memorable experience here with us. I am glad that you enjoyed your stay here with us. We invite you back to our hotel when your travels brings you back to Arcadia. Sincerely, Pedro Figueroa Assistant General Manager pedro.figueroa@hilton.com 626-574-6900
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The hotel is very centrally located to everything in Arcadia. We were able to walk to a multitude of restaurants and were 5 minutes drive to the mall. The race track is right around the corner as well.
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Review collected in partnership with Hilton Garden Inn
Response from PedroF4188, Manager at Hilton Garden Inn Arcadia/Pasadena Area
Responded 3 weeks ago
Dear Voyager52479493718, Thank you so very much for this wonderful 5 star review you have given our hotel. Reviews like this is what we strive for and gets my staff and I excited to read. I am glad that you found this hotel close to everything here in Arcadia. When your travels brings you back to Arcadia, please stay with us again. You and your family are always welcome here with us. Sincerely, Pedro Figueroa Assistant General Manager pedro.figueroa@hilton.com 626-574-6900
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The staff were fantastic and the presentation was great. Unfortunately, all of the guest room doors SLAM themselves closed, which disturbs guests from down the hall. Additionally, the ceilings/floors do not do a good job of dampening noise, so a guest could easily be disturbed
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Review collected in partnership with Hilton Garden Inn
Response from PedroF4188, Manager at Hilton Garden Inn Arcadia/Pasadena Area
Responded 10 Feb 2019
Dear Vincent D, It was a pleasure having you stay with us and I am very excited to know that you found my staff to be fantastic. We strive to give the best service to everyone and to create that first impression that guest will remember all the time. I will share this to my team, as they will get excited to know that they did a great job. In regards to the noises and the door slams, we are very sorry that you had to experience such loud noise. I will share this message to the appropriate department to make sure that this gets fixed. We invite you to stay at our hotel again when your travels brings you back to Arcadia. Sincerely, Pedro Figueroa Assistant General Manager pedro.figueroa@hilton.com 626-574-6900
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Photo provided by managementHilton Garden Inn Arcadia/Pasadena Area
Guest room
Microwave, coffeemaker, (quiet!) fridge
Room carpeting also new, furniture still same.
Modern big flatscreen TV
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Is free breakfast included?
No. Hilton Garden Inn's do not typically include free breakfast.
0 votes
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Couldn't say for sure. In our case, we reserved a room about a month before the actual stay, and the room was there for us when we arrived to check in. As had been the case a year earlier. Definitely something to take up with Hilton, as I think any of us would want to feel secure that a reservation meant the room would be definitely saved for us on the night or nights we'd booked......
0 votes
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"I typically ask for an upper floor room away from the elevator."
"As for a room on the top floor to avoid hearing others walking above you."
"Requested a room facing the parking area."
"Inquire about renovations. Choose a room away from the renovations."
"the higher levels are better"
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PRICE RANGE
US$133 - US$237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn arcadia / pasadena area hotel arcadiahilton arcadiaarcadia hilton garden inn
LOCATION
United StatesCaliforniaArcadia
NUMBER OF ROOMS
124
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