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Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member

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Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member
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406 Reviews from our TripAdvisor Community

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There are newer reviews for Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member
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Showing 400: English reviews
Sparks, Nevada
Reviewed 31 December 2013 via mobile

Pictures look better online than it actually is. Walls are paper thin and bathrooms very cold. Cleanliness was average. The whole experience was average . Probably try some other hotel when traveling to Anderson next time

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Helpful?
Thank Jim K
Sita N, General Manager at Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member, responded to this review

Dear Richard, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Oakland, California
Reviewed 25 December 2013

We saw the photos and needed a hotel in Redding while visiting friends, so booked one night. Gaia Hotel was a 10-minute drive south of Redding and located off the highway, but not close to anything of interest. The hotel's layout is a series of buildings spread throughout the parking areas, around a pool. It was a snowy winter night,...

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1Thank pietrotak
Sita N, General Manager at Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

Santa Rosa, California
Reviewed 29 October 2013

My wife and I stayed here for a day in September. We had coupons that paid for our stay but the hotel still charged us the full amount. I had to make multiple phone calls and talk to three different people before the charge was reversed. This was just the beginning of the story. The hotel decided to charge us...

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Helpful?
Thank Mandonee
Allyson C, Management Company at Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member, responded to this review

Hello sir, I'm so sorry that there's been some difficulty in resolving this. We definitely want to get this cleared up as quickly as possible. Our accounting manager has been trying to follow up with you since you contacted the front desk about this issue. She left a voicemail for you last week but has not received a call back....

Manteca, California
Reviewed 27 October 2013

Very nice hotel. WE had a patio facing the water pond and fountain. So pretty. We also used the pool and the hot tub. Both were nice. They have a nice work station that two can use comfortably. Nice beds and linens. They had a microwave. There is also a restaurant right on the site. We didn't eat there, but...

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Helpful?
Thank Sally J
erica c, General Manager at Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to tell us of your experience during your recent visit with us at the Gaia Hotel & Spa. Your comment will be shared with our team and we look forward to serving you again in the near future.

Arcata, California
Reviewed 26 October 2013 via mobile

Whoever built the Gaia Hotel and Spa had some very specific aesthetic ideas. The buildings that the guest rooms are locataed in are round and surround a central pond area. The landscaped space is quite nice though this design means some rooms are a considerable walk from the lobby. The design also creates the feel of a motel rather than...

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Helpful?
Thank bmp68
erica c, General Manager at Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member, responded to this review

Thank you for your kind comments regarding your stay, which will be shared with our team. I am sorry that the guest room was a little disappointing for you and we will take this into consideration during our next renovation. We value your patronage and hope you will visit us when you are in the area again.

Chicago, Illinois
Reviewed 26 October 2013

What a surprise. Stayed at Gaia this week instead of staying in Redding. Big rooms, food in the restaurant good! Love the trails and greenness of the place, like staying at a mini resort. I will be back!

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Helpful?
Thank TRVL5500
Sita N, General Manager at Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member, responded to this review

We here at the Gaia wanted to thank you for your comments. Your business is greatly appreciated.

North Vancouver, Canada
Reviewed 24 October 2013

We stopped here on our way home from Palm Springs, based on rave reviews from travellers and while we found the place comfortable and quiet, we aren't sure what all the fuss is about. The room was updated and clean but completely lacking any warmth or character. Same with the bathroom, while relatively new, was completely depressing. The patios in...

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Helpful?
Thank Darren P
Sita N, General Manager at Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member, responded to this review

Thank you for you comments. I have passed your comments along to the appropriate departments. Your business is appreciated.

Nevada City, California
Reviewed 16 October 2013

I've stayed at the Gaia many times and have never had a bad experience there. That being said, some of the rooms are quieter and nicer than others. Yes, the landscaping is low maintenance, drought resistant and sparse in places. Still, this establishment feels like a clean, green, moderate and comfortable place to rest in an area which is devoid...

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Helpful?
Thank Lisa E
erica c, General Manager at Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member, responded to this review

Thank you for staying with us, and for taking the time to post a review on your visit. I was happy to hear that you enjoyed your stay and all of our green amenities. We look forward to seeing you again in the future!

Emeryville, California
Reviewed 13 October 2013 via mobile

I have stayed here before. Love the food especially the new menu at the restaurant. When you get to your room you will notice that there is a new smell to most of the rooms. If your lucky enough to get a room facing the lagoon you can watch the 2 huge swans play in the water. Even more of...

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Helpful?
Thank CHRISTOPHER S
erica c, General Manager at Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member, responded to this review

Thank you for staying with us, and for taking the time to post a review on your visit. I was happy to hear that you enjoyed your stay and all of our green amenities. We look forward to seeing you again in the future!

Walnut Grove, California
Reviewed 10 October 2013 via mobile

Excellent choice for location and for amenities. Rooms are spacious and the restaurant is very well done. Food is beautifully presented and very tasty. The grounds here are very relaxing and well groomed. This spot is bookmarked for a future visit.

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Helpful?
Thank ojodoc
erica c, General Manager at Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member, responded to this review

Thank you for staying with us, and for taking the time to post a review on your visit. I was happy to hear that you enjoyed your stay. We look forward to seeing you again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member

Address: 4125 Riverside Pl, Anderson, CA 96007-2774 (Formerly Gaia Shasta Hotel & Spa)
Region: United States > California > Anderson
Price Range: €90 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member 3*
Number of rooms: 120
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Also Known As:
Gaia Hotel Anderson
Anderson Gaia Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member staff and other travellers.
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Questions? Get answers from Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms appear to face out, as the buildings are round. I guess some face the road and others face the pond and forest.”
 of 5 bubbles njjc, 21 Feb 2017 | Read review
“The lagoon view rooms are very nice.”
 of 5 bubbles corissac662, 13 Feb 2017 | Read review
“ask for quiet and first floor”
 of 5 bubbles khatiba, 28 Dec 2016 | Read review
“Lagoon side will cut down on interstate noise”
 of 5 bubbles rbyrnes3, 17 Nov 2016 | Read review
“There are no elevators and the hotel has two floors. If you have trouble navigating a staircase you should request a floor level room.”
 of 5 bubbles hwyadic, 29 Sep 2016 | Read review
5 of 5