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Extended Stay America - San Jose - Santa Clara

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Traveller (7)
Room & Suite (7)
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Overview
  • Excellent38%
  • Very good15%
  • Average18%
  • Poor15%
  • Terrible14%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (103)
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All reviewsinternet speedlevi stadiumnecessary utensilswhole weeksmall kitchenvery nice place to stayhome away from homethe hotel staffstar hotelstayed here for nightsa great staystovewalmarttoasterrefrigeratorgyan
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Reviewed 19 March 2018 via mobile

I had visited this place during March 2018 and had a wonderful experience. We were treated very well by the hotel staff who made us feel at home. Special kudos to Sunil, Gyan and Santhosh for keeping us happy throughout our stay. We recommend this...More

Thank Srikanth S
Response from 00esa, Manager at Extended Stay America - San Jose - Santa ClaraResponded 20 March 2018

Srikanth, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Everyone including Sunil, Gyan, and Santosh from our team have appreciated you for highlighting...More

Reviewed 9 March 2018

I have stayed Extended Stay America - Alviso about 30 days, it was so memorable stay just because of "SUNIL" and "GYAN". Their hospitality is remarkable and excellent. I am not finding words to describe. I felt this hotel like a home away from home.More

Thank raju a
Response from 00esa, Manager at Extended Stay America - San Jose - Santa ClaraResponded 10 March 2018

Raju, thanks for naming Extended Stay America your home away from home. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Reviews such as yours mean a lot! Thank you once more for...More

Reviewed 8 March 2018

Went to resolve an issue and check in but, no one was at the front desk. I had to walk around and upstairs until I found a housekeeper. The whole time was a bit Steven Kingish. But cool. Cause, you know, he is. But just...More

Review collected in partnership with Extended Stay
Thank 534lesleyl
Response from 00esa, Manager at Extended Stay America - San Jose - Santa ClaraResponded 9 March 2018

Lesleyl, thanks for being our guest at Extended Stay America. We are pleased to see you had a comfortable visit and liked most aspects of our hotel. We appreciate your feedback and look forward to making your next stay with us perfect. Sincerely, Hotel Management

Reviewed 27 February 2018

Overall the Stay is very good. Nice ambience and Clean room. Good Kitchen utilities. Pleasant and responsive staff. Breakfast although Ready to Go may be improvised. Put some Bread & Butter as you already have Toasters. Coffee may be made available throughout the day on...More

Thank ashwinjain123
Response from 00esa, Manager at Extended Stay America - San Jose - Santa ClaraResponded 28 February 2018

Ashwin, thank you for being our guest and for your kind feedback. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We appreciate your suggestion and hope you will visit...More

Reviewed 22 February 2018

staff not very friendly check in took 25 minutes curtains not clean stained snack room only takes credit cards not cool was an ok stay could have been better need qualified staff to process faster as it is our time they are usingMore

Review collected in partnership with Extended Stay
Thank lisawD4005VV
Response from 00esa, Manager at Extended Stay America - San Jose - Santa ClaraResponded 23 February 2018

Lisa, thank you for staying with us. We are sorry for the wait time and the cleanliness issues you experienced while here. Your feedback has been shared our front desk and housekeeping teams and will use it as a training tool to be more diligent...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
US$127 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$127 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (7)
Room & Suite (7)
Dining (1)
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Room Tips
"cleanliness and interiors are very good"
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"Rooms to the front of the hotel are quieter. Rooms right next to elevator can be noisy."
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"Higher floors were quieter."
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"Find a room in a different hotel"
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