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I'm currently staying at this location. Staff is very friendly, Management is very nice and understanding to your needs, everything I need is available. The area is quiet this I like very much! I would recommend this place for anyone looking for a long term...More
Thank Alba P
Response from 00esa, Manager at Extended Stay America - Oakland - Alameda AirportResponded 4 days ago
Alba, we appreciate you recommending Extended Stay America to others. It feels good to know you are awed by our excellent hospitality and that you have found us to be an affordable value. We hope you enjoy the rest of your stay.
Excellent stay. Wonderful service and hotel. Would definitely come back here next time if I’m in town. The Frontdesk representatives were really helpful, rooms were clean and everything was great. Truely Home away from home.More
Thank Alexia E
Response from 00esa, Manager at Extended Stay America - Oakland - Alameda AirportResponded 2 weeks ago
Alexia, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service of our staff. We will share your...More
Stayed for two days but got charged for three days and a late check out.
Manager completely unreasonable.
Even called their corporate office and never heard back.
I’ll never stay at another extended stay againMore
Thank Seth O
Response from 00esa, Manager at Extended Stay America - Oakland - Alameda AirportResponded 31 July 2018
Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize...More
Late check in around 1 Am. Sheet for pull out bed wasn't there. Had to ask for it on the front desk.Bathtub was dirty .no time to complain since we were tired due to flights from east coast. In the morning we realized how room...More
Thank Vlad T
Response from 00esa, Manager at Extended Stay America - Oakland - Alameda AirportResponded 15 July 2018
Vlad, thanks for being our guest. We sincerely apologize for the housekeeping issues and are sorry that our grab-and-go breakfast offerings weren’t to your liking. Your feedback has been shared with appropriate individuals in an effort to improve our service and facilities going forward. Please...More
Great service. Housekeeping keeps my rooms clean every time I stay here .Tiye and Senada and Jerrod is always very nice to me and hard working.Amit is very polite when checking me in and always gives good service .Thanks for allowing me the pleasure to...More
Thank Jacques F
Response from 00esa, Manager at Extended Stay America - Oakland - Alameda AirportResponded 18 June 2018
Jacques, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to know that you loved your stay. We look forward to sharing...More