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Extended Stay America - Oakland - Alameda Airport

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Traveller (12)
Room & Suite (4)
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Overview
Hotel website
1260 S Loop Rd, Alameda, CA 94502-7084 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Oakland - Alameda Airport
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (85)
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1 - 5 of 84 reviews
Reviewed 29 July 2018 via mobile

Stayed for two days but got charged for three days and a late check out. Manager completely unreasonable. Even called their corporate office and never heard back. Unbelievable I’ll never stay at another extended stay againMore

Thank Seth O
Response from 00esa, Manager at Extended Stay America - Oakland - Alameda AirportResponded 31 July 2018

Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize...More

Reviewed 15 July 2018 via mobile

Late check in around 1 Am. Sheet for pull out bed wasn't there. Had to ask for it on the front desk.Bathtub was dirty .no time to complain since we were tired due to flights from east coast. In the morning we realized how room...More

Thank Vlad T
Response from 00esa, Manager at Extended Stay America - Oakland - Alameda AirportResponded 15 July 2018

Vlad, thanks for being our guest. We sincerely apologize for the housekeeping issues and are sorry that our grab-and-go breakfast offerings weren’t to your liking. Your feedback has been shared with appropriate individuals in an effort to improve our service and facilities going forward. Please...More

Reviewed 18 June 2018 via mobile

Great service. Housekeeping keeps my rooms clean every time I stay here .Tiye and Senada and Jerrod is always very nice to me and hard working.Amit is very polite when checking me in and always gives good service .Thanks for allowing me the pleasure to...More

Thank Jacques F
Response from 00esa, Manager at Extended Stay America - Oakland - Alameda AirportResponded 18 June 2018

Jacques, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to know that you loved your stay. We look forward to sharing...More

Reviewed 13 April 2018 via mobile

The night staff were very friendly and courteous when we checked in. Our room was in the 3rd floor close to the elevator. The pull out sofa had a mattress but no sheets. We had to ask for sheets at the front desk which they...More

Thank VirginiaR0se
Response from 00esa, Manager at Extended Stay America - Oakland - Alameda AirportResponded 13 April 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 1 March 2018

Plan was to stay 2 months at this location, I'm moving to another hotel after only 13 days. Within that time I have not had my room cleaned, even after numerous conversations with the manager. Was told to bring my dirty towels to front desk...More

Thank Darla E
Response from 00esa, Manager at Extended Stay America - Oakland - Alameda AirportResponded 2 March 2018

Darla, thank you for your feedback. We apologize for the difficulties during your stay with us. Your feedback is important, so we are meeting with staff members to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please give...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Microwave
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
88
Price range
US$146 - US$288 (Based on Average Rates for a Standard Room)
Formerly known as
Extended Stay Deluxe
Also Known As
Extended Stay Deluxe Oakland - Alameda Airport Hotel Alameda
,
Extended Stay Alameda
,
Alameda Extended Stay
Location
United States > California > Alameda
Photos
Traveller (12)
Room & Suite (4)
Nearby
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Questions & Answers
Ask a question
A2423LMmaryh
5 October 2015|
Answer
Response from Debi R | Reviewed this property |
There is a free shuttle from the Oakland airport to this ESA (Not the one in Alameda though!). So I would think the same in reverse would work, I just don't know how to go about it.
0
Votes
Room Tips
"Surrounded by industrial park"
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"If you set up a profile with them they give a 10% one-time discount!"
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"If you have to stay here, bring your own ice."
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"The rooms on the back seem to be quaint with a good view!"
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