Most of the experiences I've had are pretty decent. But this one experience I had was so bad (service-wise) that I really have to write this review. Perhaps it was a change in management that spiraled into such a host of issues. Pros: Pretty decent location: 15minutes from the metro, quick to town. Livable Conditions Slightly comfortable (make-shift) bed Seemingly safe neighbourhood, with a 24h store nearby Decent guests - but this shouldn't be a pro or con since it isn't within the hostel's control, but it is only one of the few pros I can scavenge out of this property. Cons: Far too many Poor parking issues: It is hard to park anywhere around this property. Don't bother. Run-down facilities: Toilets have faulty lighting, in lower-than-average condition, the living space seems like there wasn't much bother to have it maintained, stairs creak in an "under-maintained" way. Air-conditioning constantly breaks down. Basically, the entire hostel looks slightly run-down and ill-maintained, and the management can't be bothered. The only plus could be the beds aren't too affected by this. Atrocious Management: The heart of the problem. The management isn't bothered and cares far more about watching television or celebrating than their guests, to the point that they make their guests wait for everything, even check-in! (without bother to place a permanent staff in the hostel. They make you wait for them till they are probably BORED with everything else in their life). Don't even think they will help you if you get a heart attack in their hostel until their show is over. False Advertising: The Management isn't hesitant to squeeze 8 or even 10 individuals into a supposed "6 person" bedroom. Individuals are even placed on couches and make-shift beds. Payment: The management, due to their laziness (as stated above) can't even be bothered to be honest in their payment. If this is the last place in DC that you must stay in (beyond the streets), do pay with a credit card, cause you could probably forget about getting your change back in cash as the management is far too lazy to even give you your change. To summarize: Unbelievably terrible staff, slightly poor conditions, false advertising, and pretty good location, with an average neighbourhood. Verdict: Go find somewhere else, unless you really have no choice. Honestly, it's not like I can't live in such conditions, but for the amount and the way this hostel is marketed, it is not only horribly deceptive, but you could definitely find FAR BETTER OPTIONS out there. It is such a shame that such a good property has gone to the dogs. The hostel could have been so much more than it is, especially being a small hostel that seems to shout "coziness and family". However, the recalcitrant, obstinate staff/owners who probably couldn't even give a damn about their guests, have only themselves to blame for the atrocious experience the hostel gives. Such a waste.…
最寄りのColumbia Heights駅周辺は､ショッピングモールや大きめスーパーがある便利で住みやすそうな住宅街。 その中の民家のような建物で、場所が合っているのか不安になり、入るの躊躇ってたら近所の住民が"合っている"と教えてくれました。中に入ったらオーナーがいない､､既にチェックイン可能時間過ぎてるのに｡｡ 偶然居合わせた宿泊者がオーナーに電話連絡してくれましたが、そこから居間で待つことに｡｡｡うたた寝してたら他のチェックイン希望者も到着｡2人でじっと待っていたら､オーナー到着☆自分が宿に到着してから1時間半近くが経過しようとしてました!! 限られた貴重な時間がぁ～ ＊別の日本人宿泊者も、オーナーの対応が微妙で困ったと言っていました。 部屋やバスルームは清潔。民家が宿になってるかんじで家具や設備も家庭的雰囲気があり、まるでホームステイしているような感覚☆ 宿泊者はキッチンなど共有スペースでまったり穏やかに過ごしており、同部屋の人達(皆アメリカ人)も良い人達で良かったです。 オーナー女性も共有スペースにおり、男性(？)と電話でもめてました!?(ﾟДﾟ;) バスルーム(男女共用)が数少ないので順番にまわしていかないといけません。待ちの人もいたようです。ベースメントの部屋には、掃除機やら洗濯機もありました。 郊外ぽいけど好きな雰囲気のエリアです。次回があればまたこのエリアに宿泊したい。 と言いつつ近隣のスーパーやモールに行く時間が無く残念だった…観光でタイトスケジュールだったので､､だからこそチェックインがもっとスムーズに行けばと(しつこくてすいませんｗ)
Horrible, dirty house (hotel???) and a drunk, unserious and unbelievable horrible and unprofessional man came in very late in the evening after our arrival, approx 1.5 hours earlier, only to let me and my husband know in a very very rude way, that our room that we booked in January (!) via hotels.com did not exist but at the same time was already rented out to another couple on the same day of our arrival?!?! We have sent in a complaint to hotels.com and we strongly suggest you look for other accommodations in Washington!!!
Good comunity, nothing worse, clean I would be amazing if the boss be more present. Too much time to change the broken light and other manutenction On the check in they could explaine where to find higenic papers and give their phone number with whatsapp_line_telegram_..., because not everyone have an American sim card
Ho soggiornato in questo ostello per 4 giorni. I gestori sono simpatici, le zone comuni moderne e pulite. La camerata non era un granché piccola e senza la possibilità di avere un armadietto privato dove mettere laptop o oggetti personali. In ogni caso se si vuole stare a Washington per qualche giorno senza spendere troppo lo consiglio.