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Willard InterContinental Washington

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Traveller (1579)
Room & Suite (709)
Dining (125)
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Overview
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe du parc”(198 reviews)
“peacock alley”(84 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,406)
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All reviewscafe du parcthe round robin barpeacock alleywhite housewashington monumentbeautiful hotelclassic hotelroom servicebeautiful lobbyperfect locationnational mallan upgrademini barroom was largeturn down servicetwo blockssmithsonian museums
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691 - 695 of 3,209 reviews
Reviewed 14 May 2017

The Willard stands up to its reputation- it is an elegant, grand old dame- right down to formal tea service in the afternoon. The staff is polite and prompt providing excellent service; rooms are large, comfortable and well-appointed. The location is central- couldn't be better.More

Review collected in partnership with this hotel
Thank sub909
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 15 May 2017

Thank you for the 5-star review. We're deeply humbled by your kind words and happy to know that you had an enjoyable stay with us. Polite and prompt staff, excellent service, large, comfortable and well-appointed rooms are all things we love to hear from guests...More

Reviewed 14 May 2017

My business travel took me to Washington DC for a conference at the Intercontinental Willard. It proved to be a great hotel and venue for the meeting. The hotel staff was efficient and welcoming. My wife traveled with me and we took advantage of the...More

Review collected in partnership with this hotel
Thank johnandryn
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 15 May 2017

Thank you for taking the time to share feedback on your recent stay at The Willard. We're thrilled to hear you found our historic property to be a great hotel and venue for your recent meetings and that both you and your wife had an...More

Reviewed 13 May 2017

Have always wanted to stay here and the Willard and its staff did not disappoint. Located in the heart of DC, steps away from top tourist and business destinations. Lovely, large room; gorgeous public spaces; good restaurant. The legendary Round Robin Bar lived up to...More

Review collected in partnership with this hotel
Thank Ryn54
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 15 May 2017

Thank you for the 5-star review. We're greatly appreciative of your feedback and humbled by your kind words. The iconic Round Robin Bar has been a lively meeting place for the movers and shakers of this town since the mid 1800s. True to this day,...More

Reviewed 12 May 2017

The Willard oozes history and charm. The service is excellent, as good as any hotel anywhere, and you simply cannot beat the location. A couple of physical issues--the beds are a little saggy, a light was out, and we couldn't get the message light to...More

Review collected in partnership with this hotel
Thank George P
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 15 May 2017

Thank you for taking the time to share feedback on your recent stay at The Willard. While we're thrilled to hear you found the service you received to be excellent, we are disappointed and deeply concerned to hear of the shortcomings you experienced in your...More

Reviewed 11 May 2017

Really good location. Service is fabulous, everyone is extremely helpful, polite and cheerful. Food is very good. Loved the beautiful flowers in the lobby. Attended a group dinner in The Nest which quite elegant.More

Review collected in partnership with this hotel
Thank 232jillg
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 12 May 2017

Thank you for the 5-star review. Here at The Willard we take great pride in the high level of service in which we provide to our guests. Hearing you found our service to be fabulous and our staff extremely helpful, polite and cheerful is music...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$217 - US$610 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#7 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$217 - US$610 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#7 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1579)
Room & Suite (709)
Dining (125)
Amenities (93)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
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Roslyn28wantagh
17 May 2018|
AnswerShow all 2 answers
Response from GingerJack71 | Reviewed this property |
Everyone that I had seen at the tea were dressed in slacks and dresses.
1
Vote
BChupka
3 January 2018|
Answer
Response from BChupka | Reviewed this property |
The coffee maker was a problem as the regular caffeinated coffee and creamer were replaced. My husband finally walked to Corner Bakery for a proper cup of coffee (in very cold temperatures!). Luckily it is located across... More
1
Vote
jab58
20 November 2017|
AnswerShow all 4 answers
Response from acey2000 | Reviewed this property |
Yes
0
Votes
Room Tips
"They do what they are committed to do, definitely visit again."
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"Having never used Nepresso machine and no instructions available, we had to go to YouTube on internet ."
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"Everything you may use was supplied"
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"We stayed in 1006 with a perfect view of the Washington monument"
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