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The Madison Washington DC, A Hilton Hotel

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Traveller (424)
Room & Suite (346)
Dining (90)
Overview
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“rural society”(69 reviews)
“white house”(438 reviews)
“nice hotel”(108 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,405)
There are newer reviews for The Madison Washington DC, A Hilton Hotel
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Show reviews that mention
All reviewsrural societywhite housenice hotelroom servicefew blocksmini barwithin walking distancecoffee makerhotel restaurantluxury hotelsight seeingnational mallking bedfitness centervalet parkingdupont circlemetro station
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631 - 635 of 2,218 reviews
Reviewed 28 March 2016

We stayed here for 3 nights over spring break with our 2 boys. We found the hotel to be very nice overall. The staff was very helpful and accommodating. The restaurant was good - not great but good (not a very large selection for a...More

Thank 4Nuns
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 30 March 2016

Good Day 4Nuns, Thank you for the positive review. We apologize for the challenges you experienced with the mattress and linens and hope it didn't provide too much of an inconvenience to you and your family. We are happy to hear that you will return...More

Reviewed 28 March 2016

Stayed at the Loews Madison for a weekend getaway and had a great stay. The room was very nice as we got upgraded from a Premium King to a Junior Suite. The hotel is located in a perfect location as it's only about a 10...More

Thank John H
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 30 March 2016

Dear John H, Thank you! We pride ourselves in offering friendly and efficient customer service and we are glad that we were able to exceed your expectations. These surveys are vital to our overall level of performance and we want to continue to hear from...More

Reviewed 25 March 2016

Our family spent one night - booked through Magellan online - and everything went well. The room was ready upon our arrival and for a family of 4 it's a good option if you want queen sized beds, rather than doubles. The location is okay...More

Thank GlobalStaci
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 30 March 2016

Thank you for staying with us during your recent trip to Washington DC, GlobalStaci. And, thank you for taking the time to provide feedback. We are pleased to hear that you enjoyed our property and hope that you will return to visit us again soon....More

Reviewed 25 March 2016 via mobile

We came to DC to celebrate our anniversary. We stayed at the Loews on our first trip together and decided to remake the weekend. A Noticeable difference from the first weekend to the current one was how rude the "star" service was. We're allergic to...More

Thank Robert C
Response from Paolo_Pedrazzini, General Manager at The Madison Washington DC, A Hilton HotelResponded 15 March 2018

We are sorry your stay was not perfect. The Madison is under new management, and is now a Hilton Hotel. We hope you give us another chance, and visit us again.

Reviewed 25 March 2016

Just spent one night at the Loews Madison with the family for quick trip to DC and had an enjoyable stay for the price i was able to get. 2 Rooms, 2 queen beds, inside off street ( prefer as I don't want street noise)...More

Thank kcross66
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 30 March 2016

Dear kcross66, We strive to provide a superior experience for each of our guests. We are glad to know that we were able to deliver on this during your evening with us! Your feedback is truly appreciated and we are proud to know that we...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$172 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#46 Luxury Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$172 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#46 Luxury Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (424)
Room & Suite (346)
Dining (90)
Amenities (44)
Business Centre & Event Rooms (4)
Questions & Answers
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gloriastammer
11 February 2018|
AnswerShow all 8 answers
Response from Nadia_Choukairi | Property representative |
Hi Ben C- Our apologies for the delay! Our room rate does not include complimentary breakfast, unless if you were a gold or diamond Hilton Honors member. We do have a restaurant that serves breakfast, lunch and dinner at an... More
0
Votes
mizbailey
17 January 2018|
Answer
Response from Paolo_Pedrazzini | Property representative |
As standard with all Hilton hotels, we ask for a $100 deposit, which is instantly refunded when you check out.
0
Votes
mizbailey
13 January 2018|
AnswerShow all 3 answers
Response from Joyce P | Reviewed this property |
Yes and a nicely laid out mini bar and yummy snacks
1
Vote
Room Tips
"Ask for a room with a view instead of the inside where you just see all the other rooms."
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"end of the hall is very quiet as long as you don't want a view"
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"Ask for a room with natural sunlight - not back view"
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"King suite was really large (700 SF) perfect for a family; large windows come with blinds and..."
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