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Loews Madison Hotel

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Loews Madison Hotel
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2,128 Reviews from our TripAdvisor Community

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Showing 1,958: English reviews
Reviewed 12 June 2015

This is a normal hotel. Yes you get complementary coffee in the morning. No it's not Starbucks or Intelligentsia like Kimpton. WIFI: This is a problem. While they get a lot of mileage out of the free WiFi (thanks), it's definitely for email and light use. I had to some some work and paid for the Premium service thinking it...

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Helpful?
Thank Jose G
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Jose G, We are so sorry to learn about your frustrating experience with our WiFi offering. As you note, we do provide complimentary WiFi which our guests largely find suitable for basic Internet activity and checking emails, for example. The upgraded WiFi is an option for those who need greater bandwidth. Again, I apologize for the frustrations you encountered...

Pennsylvania
Reviewed 12 June 2015

I stayed here because the conference was being held at the hotel and they gave us a discounted rate. They only have valet parking and the sign out front where the attendant works says $27 (nice and big). I get the bill and it's $59 per night. Their reason is because my car was parked overnight. After midnight the rate...

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Helpful?
2Thank john h
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear John H, We are upset to learn about your frustrations and concerns with your recent stay. We absolutely never want to mislead our guests. To that end, I want to make an important note for all travelers. The valet parking sign in front of the hotel displays both the current daily rate ($27+ tax) and the overnight rate ($50+...

Philadelphia, Pennsylvania
Reviewed 11 June 2015

The Loews Madison is in a very convient location. Close to everything ( shopping, food, night life, musuems the white house, everything). My room wasn't huge but, it had a great view and beautiful shower and comfy bed. The hotel has a nice bar restaurant attched called rural society join them for breakfast if you can. The concierge is great!!!!...

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Helpful?
1Thank SoBreSabrina
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear SoBreSabrina, Thanks very much for the positive feedback. We’re thrilled you enjoyed your time with us. Thank you for pointing out our convenient location, our great on-property restaurant Rural Society, and our helpful staff. I will be sure to share your praise with our Concierge team who are so dedicated to helping our guests have wonderful D.C. experiences. I...

North Richland Hills, Texas
Reviewed 8 June 2015

Good location near all the sights. Front desk, bellmen, all are friendly and fun. They offered great advice on places to eat. They took the time to be welcoming and share a laugh. I would definitely recommend this hotel.

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Helpful?
Thank sarahleigh2015
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear sarahleigh2015, Thank you for your feedback about us as a clean, quiet and friendly hotel! I am very happy you enjoyed your visit. Thank you for complimenting our convenient location and personable staff. We work hard to provide personalized service and help create great experiences for our guests! We very much appreciate you recommending our property. I sincerely hope...

Denver, Colorado
Reviewed 8 June 2015

Loews Madison is a very nice hotel in a great central location, with a wide range of great restaurants and shopping districts. It's also just a couple blocks to the nearest Metro station. It's a reasonably priced upscale hotel, with people holding the front door open for you and a line of taxis at the entrance. It's also dog friendly,...

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Helpful?
Thank Christine W
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Christine W, It’s great to read that you appreciated Loews Madison’s convenient location. As you mention, we are about 3 blocks from the McPherson Square Metro and another block beyond the Metro is the White House, while we also enjoy being easily accessible to Dupont Circle, Logan Circle and the very popular restaurant scene on 14th Street NW. I...

Melbourne, Australia
Reviewed 8 June 2015

We were told this was a lovely hotel- not disappointed. It's got that old world feeling- but lovely. It's only a 5 minute walk to the White House. Again staff so helpful, ready to give helpful hints. Only few blocks from downtown. I had dreamed of a DC trip since high school- finally made it later in life! It's the...

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Helpful?
1Thank themotherdingo
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear themotherdingo, Thank you so much for staying with us during your recent trip to DC – it sounds like a wonderful dream trip! We are very pleased you found the hotel lovely and staffed with knowledgeable, eager team member. We are dedicated to service and fortunate to have such a talented and committed staff- thank you for the compliments!...

Baltimore, Maryland, United States
Reviewed 7 June 2015

I stayed in Room 801 which was accessible with a roll-in shower. This was the most well designed room I have stayed in. Bed height, bathroom lay out, light switches, lowered bar in closet, almost everything. The only problem the location of the thermostat. The room is very far from the elevator and the carpet in the halls is terrible...

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Helpful?
Thank Wheelchair-Bandit
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Wheelchair-Bandit, We are very pleased to know you enjoyed staying with us and found our property to be very wheelchair accessible. Thank you for highlighting the room’s design details and ADA features such as the room layout. I am very sorry to learn the thermostat placement was an issue, and apologize sincerely for the inconvenience as well as the...

Tijeras, New Mexico
Reviewed 6 June 2015

Centrally located in the business district, it is near all the sites, lots of great restaurants and the Metro to access the surrounding neighborhoods. Convenient for my DC business trips, I have been staying here for years and will continue to have in my top list of DC hotels. I traveled here for two days of business and then 4...

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Helpful?
Thank LeithDD
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear LeithDD, We appreciate your time to review your experience, and your loyalty to Loews Madison. It’s an absolute delight to learn some of the details that have made your visits with us so enjoyable. I’m glad you appreciate our location for business and sightseeing around DC, including access to the McPherson Square Metro just a few blocks away. Thank...

Carpinteria, California
Reviewed 3 June 2015

In researching for a future conference I found the staff to be helpful, informative and very accommodating. Several styles of rooms to choose from and meeting space quiet with easy access. Easy taxi and Uber service right outside. in house restaurant excellent with a very creative chef. Nice lounge area which will soon be remodeled with a coffee area included.

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Helpful?
Thank Patti E
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Patti E, It’s wonderful to hear that you had a great stay and enjoyed our ideal location and service. We are fortunate to have a dedicated team who take great pride in creating wow experiences for our guests. Thank you for pointing out our room styles and our quiet meeting space which totals 12,000 square feet for events, weddings...

Sarasota, Florida
Reviewed 3 June 2015 via mobile

Nice location and overall a nice hotel. However the pillows were flat and the towels were the size and quality you'd expect from a budget motel. The restaurant was good but at breakfast I had to track down someone to take my order even though there were only 5 people there.

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Helpful?
Thank bwah6240
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear bway6240, Thank you for staying with us recently, and we appreciate your candid feedback. I am very sorry to learn about your experience in the restaurant for breakfast, and I hope you can accept our apologies for this service shortfall. We work hard to impress and please all guests, so we appreciate your constructive feedback, and I will ensure...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 

Additional Information about Loews Madison Hotel

Address: 1177 15th St NW, Washington DC, DC 20005-2701
Region: United States > District of Columbia > Washington DC
Price Range: €176 - €548 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc
Hotel Style:
#27 Green Hotel in Washington DC
#35 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Loews Madison Hotel staff and other travellers.
24 questions
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Questions? Get answers from Loews Madison Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms have a street view. Even have a "Manhattan View" which means the wall of the next door building!!!”
josepho381, 2 Apr 2017 | Read review
“12th floor facing M offered a lovely window-seat view of the street traffic day and night, No street noise carried up to our room.”
doryg2016, 30 Mar 2017 | Read review
“Nice, spacious well appointed room”
judys404, 23 Mar 2017 | Read review
“Avoid a room near the ice machine”
jlabbott13, 12 Mar 2017 | Read review
“If you like coffee, better splash out for a suite”
sgb2017, 5 Mar 2017 | Read review
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