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Hotel Lombardy

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2019 Pennsylvania Ave NW, Washington DC, DC 20006
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Traveller (558)
Room & Suite (562)
Dining (70)
What is Travellers’ Choice?
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#47 of 153 hotels in Washington DC
Location
Cleanliness
Service
Value
Travellers' Choice
Located on world-famous Pennsylvania Avenue, the Hotel Lombardy beckons travelers who possess discerning tastes - who appreciate the personalized attention and intimate ambiance of a truly unique Washington DC boutique hotel.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Parking
Wifi
Restaurant
Breakfast available
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Classic
Languages Spoken
English, French, Spanish, Arabic and 4 more
2534Reviews39Q+A100Room tips
Traveller rating
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Popular mentions
Kristy S wrote a review 26 Sep
Tampa, Florida1 contribution
Fantastic experience! It felt like I stepped back in time in a good way. The rooms were wonderful, large bathroom with vanity and large mirror with shower/bath combo. They offer complimentary shoe service nightly and have room service. Speaking of room service, the staff was very pleasant and helpful. The bell-boy helped me lug my baby and stroller down the stairs and the chefs in the kitchen made me feel at home when I stopped by the bar/lounge to see if they were still cooking food. The chef offered to cook me anything I liked and was so friendly. Lovely experience. Made me feel home away from home, with a unique experience by taking me back in time. I loved it and would recommend highly. Also within walking distance to the White House and other attractions. Great location! All around wonderful experience and hope to stay here again
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Date of stay: September 2021Trip type: Travelled solo
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R W wrote a review Aug 2021
4 contributions1 helpful vote
I traveled to DC with family for about a week & stayed at Hotel Lombardy & I will never stay at this hotel again. This is going to be very detailed so I am going to put this into bullet points. Below are the issues that I experienced at Hotel Lombardy: - Wi-Fi was terrible. - Pubic hair & other hair on supposedly washed & cleaned towels, on the toilet, in the bathtub, & in the soap holder in the shower. This was present before we used anything. - What the wife identified as possibly Period Blood on our bed sheets (see pictures included) - The tub didn't drain. We complained about it 2 times, on different days, but it never got fixed. They sent ‘the engineer’ up to our room 1 time to our knowledge as we were present when he came in. He said that it’s probably hair stuck in the drain from the many years of use so he was going to put in a chemical & that we were not to use the shower for 4 hours (that’s 4 hours of an inconvenience to us). We eventually got fed up of telling the front desk about the bath tub so just stopped doing so as nothing came from our complaints. There is no point in showering if the water that comes off your body after whole days spent in DC’s heat is piling up to your calves & you're not really getting completely clean at the end of your efforts to shower. - We don’t know what was wrong with the water in the shower but every time we showered we began to sneeze heavily. Before the shower we wouldn’t be sneezing. After the shower the sneezing would subside over time & resume as soon as we showered the following day. The day out in DC, breathing DC air helped alleviate the allergic reaction to what was in the water. Hotel Lombardy may want to check its water source as it could pose a health hazard to those who are more sensitive to whatever is causing this reaction. N.B.: We are a completely healthy family in our mid 30s & have no known allergies. We also do a lot of traveling within the U.S. & to other parts of the world. - Bellboys/door attendants (who also serve as valets) almost never tended to the door. They were always on their phones. Interestingly enough they only attempted to help with door & baggage when you're entering or checking out so that they can get tipped. - The use of the Washington Plaza Hotel pool is a farce & amounts to false advertising (see pictures included). The Washington Plaza Hotel is more affordable to stay at. Unfortunately, we discovered this midway through our stay at Hotel Lombardy or we would've booked there. Hotel Lombardy's false advertising states that it provides its guests "Passes to Washington Plaza Hotel Pool (weekdays only, seasonal)." We went to the front desk on Thursday afternoon to inquire about using the pool on Friday (i.e.: a weekday). Desk Attendant 1 at the front desk called Washington Plaza Hotel to check & they said to call back the next day. We hence went to the desk on Friday morning & asked the Desk Attendant 2 (i.e.: not the same person from the previous day) whether we could use the pool. There was a note left from Desk Attendant 1 stating that a call was to be made to the Washington Plaza Hotel on Friday. Desk Attendant 2 on Friday, however, decided to call the manager of Hotel Lombardy who stated that Hotel Lombardy guests were not going to be able to use the Washington Plaza Hotel pool on Friday. So all in all, Lombardy falsely advertises weekday pool usage & gives the illusion that no other factors are in play when, in fact, it has to do with whether Washington Plaza Hotel's guest-traffic at its pool allows Hotel Lombardy's guests to use it. If it’s the weekend or even a weekday like Friday (i.e.: too close to the weekend) there might be an issue gaining access to the promised pool because there is an undisclosed (i.e.: undisclosed on the website of Hotel Lombardy) preference in favour of Washington Plaza Hotel guests’ utilization of the pool. We would have chosen to stay elsewhere had we known about this to begin with. This is highly unacceptable especially from a hotel that's supposedly a prestigious & historic hotel of DC & America as advertised on Hotel Lombardy’s website. - There are 2 elevators – 1 small & the other is larger (possibly to cart both people & luggage). The larger one is significantly noisy & its doors are in dire need of lubrication. If you are on a certain floor, with a room positioned right near the elevator, it will keep you awake at night. That, in addition to noisy inconsiderate staff & other occupants using the elevator, will amount to significantly less rest at night. It is also important to mention that the doors to the rooms don’t manage sound at all. - The cleaning-staff talk very loudly at early hours. One sat on a bench by the elevator while the other stood midway through the hallway & spoke very loudly, over this distance, to each other in Spanish. My room was positioned between these 2 people. I opened my door & looked at each of them, swaying my head back & forth to give them 2 serious looks each, while saying nothing to them. I then closed my door & there was silence that followed. Combine this with the issue of the elevator mentioned above & the noisy staff/occupants in the night & you’ll quickly understand how exhausting a stay at Hotel Lombardy we truly had! - The breakfast was greasy. We ordered the Lombardy breakfast every day for the duration of our stay & they must've got our order right only once. It was the wrong order most of the time! The meat & potatoes were always greasy - fried in too much oil. The eggs, regardless of how you order them (scrambled or otherwise), is always runny to the point where you’re not sure whether it’s safe to eat. The bacon was like rock. If you ordered bacon, you got sausage; if you ordered sausage, you got ham; if you ordered ham, you got bacon; if you ordered scrambled eggs, you got sunny side up! The best thing about the Lombardy breakfast was the jam that came sealed (apparently imported from Europe) which Lombardy Hotel staff hopefully had no hand in preparing. - I would recommend visiting DC but I would definitely not recommend Hotel Lombardy to anyone I cared about. From the entire trip in beautiful & historic DC, our stay at Hotel Lombardy was the only dulling agent leaving much to be desired. I can only hope that the hotel contacts us with a refund because we've never had experiences like this from our travels to other parts of the U.S. & the world. A refund would definitely be in order. Any apology without talk of a refund would be absolutely wrong & impossible to accept. We, & our colleagues, make several trips to DC – this was the first time any of us tried Hotel Lombardy. We hope that Hotel Lombardy takes this opportunity to respond in ethical & appropriate fashion.
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Date of stay: August 2021
Value
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Thomas F wrote a review Jul 2021
1 contribution
Great hotel. Classic feel. Will stay there's again!!! Staff is the friendliest I've ever seen. Simple great breakfast items to choose from. Bar staff has great conversations and makes you laugh. The bed in our room was very comfortable. The bathroom was very large for an older hotel. We can't wait till our next trip to DC to stay there again.
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Date of stay: July 2021Trip type: Travelled as a couple
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Ckline95 wrote a review Jul 2021
Shoemakersville, Pennsylvania234 contributions95 helpful votes
Stayed here in June for a business event with a guest. Main reason we picked Lombardy was the option of a suite with a separate bedroom and a living room with a sleeper sofa. Not a whole lot of hotels with separate sleeping areas for two groups with reasonable rates. The hotel is only a few blocks from the White House and the Mall; the location is excellent. It’s an older hotel so it has more charm than it does fancy amenities but that’s what we love. Elevators are a tad small but they get the job done. The staff was very polite and helpful. We accidentally left some valuables at the hotel and the housekeeping folks dutifully turned them in to the manager. We were ultimately able to retrieve them. Many kudos and thanks to the staff for making sure we were able to get our stuff back. Valet parking was easy and quick. There’s a Duke’s Grocery just across the street for some amazing burgers. Plus just around the corner is a Founding Farmers for an amazing breakfast.
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Date of stay: June 2021Trip type: Travelled with friends
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abrp722 wrote a review Jul 2021
Honolulu, Hawaii239 contributions91 helpful votes
+1
My wife and I stayed at Hotel Lombardy four first nights of June 2021. The hotel was almost empty just like the city itself, all the amenities were closed. As expected the hotel was clean and quiet. Nevertheless I exactly know what makes this hotel different. This was our room #801. It was really specious and had separate entrances to a kitchenette with a breakfast area and to the bathroom area with a convenient make-up table. So, the room was like a small apartment. Unfortunately, our room has never been cleaned until we requested. But this could be related to COVID-19 rules. And the last thing - a microwave in the kitchenette is definitely missing. It must be there.
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Date of stay: June 2021
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PRICE RANGE
US$136 - US$355 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lombardy hotel washington dc, lombardy washington dc
LOCATION
United StatesDistrict of ColumbiaWashington DCFoggy Bottom - GWU - West End / Upper Northwest / Dupont Circle
NUMBER OF ROOMS
140
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Frequently Asked Questions about Hotel Lombardy
Which popular attractions are close to Hotel Lombardy?
Nearby attractions include Lafayette Square (0.4 km), The George Washington University Museum - The Textile Museum (0.3 km), and George Washington University (0.2 km).
What are some of the property amenities at Hotel Lombardy?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Lombardy?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Lombardy?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Lombardy?
Conveniently located restaurants include Grillfish, Rasika West End, and Pisco y Nazca Ceviche Gastrobar DC.
Are there opportunities to exercise at Hotel Lombardy?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Lombardy?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Lombardy?
The staff speaks multiple languages, including English, Spanish, French, Italian, Chinese, Arabic, and Romanian.
Are there any historical sites close to Hotel Lombardy?
Many travellers enjoy visiting Arlington National Cemetery (3.2 km), Hillwood Estate, Museum & Gardens (4.7 km), and Ford's Theatre (1.8 km).