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Holiday Inn Washington Capitol - Natl Mall

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550 C Street S.W., Washington DC, DC 20024-2572
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (592)
Room & Suite (230)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
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Updated 16/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Washington Capitol - Natl Mall
Updated 16/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#95 of 153 hotels in Washington DC
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to the Holiday Inn Washington Capitol - National Mall. We offer the ideal location for business and leisure travelers coming to Washington, DC. We are conveniently located one block from Smithsonian s National Air & Space Museum. Walk to major Washington area attractions including the United States Capitol Building, Smithsonian Museums, White House, Washington Monument, World War II Memorial and the Holocaust Museum. This Washington, DC hotel is within reach of DoEd, DOE, DHHS, FAA, FEMA, HUD, NASA, USDA, and USITC. Stay connected with our complimentary high-speed Internet access in all guest rooms and 24-hour business center. Maintain your exercise regimen in our 24-hour, state-of-the-art aerobic fitness center. All hotel rooms are equipped with refrigerators. Our superb location, friendly and experienced staff, makes the Holiday Inn Washington - Capitol the best choice for business and leisure travelers alike. Enjoy a hearty breakfast at our new Capitol Bistro, where Kids Eat Free, grab a quick meal at the Shuttle Deli Express, or coffee from our full service Starbucks. Unwind in the modern, comfortable surroundings of the 21st Amendment Bar & Grill or take a relaxing swim in our seasonal rooftop pool overlooking the US Capitol. Make the Holiday Inn Washington-Capitol your first hotel choice when traveling to Washington, DC!
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Kids stay free
Taxi service
Business Centre with Internet Access
Car park
Wifi
Rooftop pool
Outdoor pool
Vending machine
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Picnic area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, French, Spanish, Arabic
Hotel links
Special Offer:Wake up to Starbucks
3079Reviews119Q+A100Room tips
Traveller rating
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Popular mentions
Christina wrote a review Apr 2021
2 contributions
The location is good for museum and sites about ten minute walk to the start of the national mall. They had food truck around 11am on Sunday so that was a fun option where everyone could get something they like. Otherwise food is hard to find in general. During covid make sure you pick a place and reserve a table the day before or you will be suck getting take out or delivery. And make sure you tell them you need utensils some places don't include them as default. About 5 minutes from the bible museum and about 10 from the spy museum both must see. parking is 50 + dollars a day through the hotel. I parked at the parking lot behind the bible museum and it was $80 for Thursday at 2pm to Monday at 2pm but you have to leave it and not go in and out. So 200+ vs 80. The hotel is clean and the people are nice even though you could tell when they were having a long bad day. Helpful tip might be to tell people that they will deactivate their card key if they put it by a credit card. I think most people put it exactly by their credit cards so guest get locked out their rooms and no one wants that. Elevator was a pain and while everyone and their grandma told the front desk no urgency was seen. There was being polite but no above and beyond. A typed sign would of been good, information would have been good to those who checked in after the issue was known. I forgot to tell them but the cooler in 512 freezes everything even on the lowest setting. Brought drinks to save money but couldn't drink them until they defrosted. LOL I had a king bed it was a little hard but I was able to crash every night from all the walking, I would suggest bringing your own pillow in one of those protective covers. You will thank me later. Notice there are soft and firm pillows on the bed. The soap and sample stuff was amazing. I wish they would have something between decaf and dark roast. They did provide wipes and hand sanitizer which was amazing remember to wipe down the tv remote light switches and knobs.
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Date of stay: April 2021
Value
Rooms
Service
Room Tip: If you are a super light sleeper to bring ear plugs. I had them but never use them & was...
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Response from Laura Studebaker, Sales at Holiday Inn Washington Capitol - Natl Mall
Responded 12 May 2021
Hi csmm85, Thank you for taking the time to write us a review! Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay and time in DC. We hope to see you back at Holiday Inn Washington Capitol again soon. Sincerely, Laura Sales Coordinator
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Robert H wrote a review Feb 2020
19 contributions36 helpful votes
Hotel's Favourite
Great location just 3 blocks from all the action on the Mall!!! Hotel is well appointed and maintained. Staff are friendly and helpful. Beds are great, rooms comfortable. Restaurant serves high quality ‘American bar’ food. Will be staying here again!!
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Date of stay: February 2020Trip type: Travelled on business
2 Helpful votes
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fsu23phd wrote a review Apr 2021
Greenville, North Carolina192 contributions131 helpful votes
I stayed here with a family of 3 in April 2021 (3 nights) to see the cherry blossoms. It's very close to the south side of the national mall, which is great. It's about a 20 minute walk to the tidal basin, which is ok. Not many open restaurants were in the waling area, just a few cafes and fast food places. The room was generally good. The beds were comfortable and the sheets/furniture seemed new enough. There was alot of surface area, which is great we were able to spread out. The bathtub did drain slowly and had some rust stains around the drain, but no big deal. I didn't sleep well the first night because of noise. The heater is quite noisy (there are individual units in each room, not central) and our neighbors were awfully noisy all night. There were other minor annoyances like power outlets that didn't hold a plug and charged very slowly, but nothing substantial. So given the location, room quality, noise, etc, I'd give it 4 starts. I'm giving it 3 stars because when we got the folio under the door it was was $150 more than the price I reserved for. I had booked a parking package, which I calculated was 53/night (about 150 total) more than the comparable rate without parking. The rate notes indicates that the rate includes parking. Still, they charged me this rate and then tried to include an additional charge for parking after the fact. I had to call to protest and they did remove the extra charge and acknowledge the mistake. For this annoyance I am giving it 3 stars. Also, I imagine that they do this frequently, so be careful.
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Date of stay: April 2021
Value
Rooms
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Room Tip: Check your bill
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2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Washington Capitol - Natl Mall
Responded 19 Apr 2021
Hello fsu23phd, Thank you for staying with us and for taking the time to leave us candid feedback. While I am glad to know that you found the location convenient and that you liked the comfort of the bedding, I am sorry your stay didn't cut it due to the issues encountered with the bathroom, noise disturbances and the billing mixed up. I understand this is not the seamless experience you're accustomed to. I have shared your comments with the hotel management and I'm certain that appropriate steps will be taken so this doesn't happen again. I also sent you private message to further reach out to you and get more details. We hope that you will not allow this isolated event to prevent you from choosing us again! Best, Jonathan A Case Manager IHGService
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Shanna M wrote a review Apr 2021
Grand Blanc, Michigan272 contributions301 helpful votes
My mother, brother, & I stayed here for a short visit in DC. I choose this hotel because it was close to my brother and the National mall, just a couple blocks. We checked in late/early in the morning. Parking was directly under the hotel. I think it’s about $20 a day but our room “included” it. I also was supposed get a free drink & snack which I never did. The room was overall clean & quiet. I honestly don’t know if the shower was cleaned. The soap from the previous people was still in the tub and the shower curtain was partially unbutton. Our shower did not turn into a shower. They sent someone to “fix” it but it only worked just enough. The bath faucet still ran at the same time as the shower. The bed was comfy. The television channels weren’t great to choose from and there was no sort of guide to know what was what. We visited during Covid so there no sort of breakfast, not even a grab and go. I have stayed at other Holiday Inn locations that offered an awesome alternative. If I were to return to DC I would probably stay here again.
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Date of stay: March 2021
Rooms
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Response from Laura Studebaker, Sales at Holiday Inn Washington Capitol - Natl Mall
Responded 12 May 2021
Hi ShannaMoo, Thank you for taking the time to write us a review! Your feedback is important to us, and we use it to provide a better experience for future guests. We are glad to hear you enjoyed your stay. We hope to see you back at Holiday Inn Washington Capitol again soon. Sincerely, Laura Sales Coordinator
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Thea R wrote a review Jan 2021
Oklahoma6 contributions4 helpful votes
This was a very difficult time in DC. Yet, the hotel staff always maintained their kindly, efficient, demeanor. Regardless of the sudden, unexpected circumstances that took place. The mayors' 6pm curfew required that the hotel staff scramble to get extra food and drinks out for their guests. I would highly recommend this hotel and gladly stay there again! The staff should get bonuses in my opinion! ALSO- the room was so clean and comfortable!!
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Date of stay: January 2021
Location
Cleanliness
Service
Room Tip: We had a corner suite which was large and sunny.
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1 Helpful vote
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Response from Sandra Janschek, Owner at Holiday Inn Washington Capitol - Natl Mall
Responded 23 Mar 2021
Hi WalterMichelle, Thank you so for your feedback.
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PRICE RANGE
US$125 - US$398 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn washington - capitol hotel washington dc, holiday inn washington dc, washington dc holiday inn, holiday inn capitol
LOCATION
United StatesDistrict of ColumbiaWashington DC
NUMBER OF ROOMS
536
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Frequently Asked Questions about Holiday Inn Washington Capitol - Natl Mall
Which popular attractions are close to Holiday Inn Washington Capitol - Natl Mall?
Nearby attractions include National Air and Space Museum (0.3 km), Museum of the Bible (0.2 km), and National Museum of the American Indian (0.4 km).
What are some of the property amenities at Holiday Inn Washington Capitol - Natl Mall?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Holiday Inn Washington Capitol - Natl Mall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Holiday Inn Washington Capitol - Natl Mall?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Holiday Inn Washington Capitol - Natl Mall?
Conveniently located restaurants include Mitsitam Native Foods Cafe, Capitol Bistro, and Starbucks.
Are there opportunities to exercise at Holiday Inn Washington Capitol - Natl Mall?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn Washington Capitol - Natl Mall located near the city centre?
Yes, it is 1.0 km away from the centre of Washington DC.
Are any cleaning services offered at Holiday Inn Washington Capitol - Natl Mall?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Washington Capitol - Natl Mall offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Washington Capitol - Natl Mall?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Holiday Inn Washington Capitol - Natl Mall?
Many travellers enjoy visiting Arlington National Cemetery (4.3 km), Hillwood Estate, Museum & Gardens (7.0 km), and Anderson House (3.7 km).