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Grand Hyatt Washington

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Grand Hyatt Washington
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4,219 Reviews from our TripAdvisor Community

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Showing 3,920: English reviews
San Carlos, California
Reviewed 18 January 2016

Overall this hotel is very nice, but I am writing specifically to praise one of the bell hops. When I first checked in, there was a Washingtonian magazine in my room with an article I was interested in. I didn't have a chance to read it, though, and halfway through my stay housekeeping changed it out for the newer version....

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Helpful?
Thank Ellis V
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Ellis V, We are delighted by this superb example of the level of service we aim to offer here at Grand Hyatt Washington. We encourage all staff to assist guests in any way that they can, and to hear that one of our bell staff was able to arrange getting this specific item delivered to your room, gives us...

United States
Reviewed 18 January 2016

This is a great hotel. Convenient access to the Metro System. It's close to the Mall and White house. The breakfast is excellent, my wife was very happy. I will definitely stay here the next time I'm in Washington D.C.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Larry S
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Larry S, We are glad to hear you liked having direct access to Metro Center station via our lobby during your stay. We look forward to seeing you again soon for more sightseeing and delicious breakfasts! Sincerely, Steven J. Smith General Manager

Little Rock Ar, United States
Reviewed 18 January 2016

I enjoyed my stay. The location of the hotel to all of the memorial sites is very good. The food was very good and the convenience of being able to check in to airport is very good. The rooms are up to date and comfortable.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Aoron T
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Aoron T, It is our pleasure to have provided you with a modern, comfortable room and great conveniences in a fantastic location. We hope you enjoyed your most recent visit to DC. We look forward to accommodating you in the future. Sincerely, Steven J. Smith General Manager

Salem, Massachusetts
Reviewed 17 January 2016

This is a great centrally located hotel. Minutes from the White House and quick cab ride from Union Station. It is clean and modern, with the lobby looking recently remodeled. I enjoyed staying at this hotel. The staff were great, especially in the Grand Lounge. The check in turnaround time though was far too long. It was roughly 2.5 before...

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Helpful?
Thank AlexanderJack
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear AlexanderJack, We appreciate you taking the time to share your feedback with us. In addition to being minutes from Union Station, we are also situated directly above Metro Center station, offering seamless transportation throughout the city. We are glad you like what we’ve accomplished with our recent remodel. Though we apologize for any delays you might have experienced at...

United States
Reviewed 16 January 2016

We stayed at the Grand Hyatt for a dance convention. The staff was very accommodating to the families we were with. Check-in was quick and simple. Rooms were a good size and very clean. Mini fridge, though not listed on the website, was in every room and very useful for snacks. Staff communicated well regarding the locations of various events....

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Stephanie B
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Stephanie B, Thank you for taking the time to tell us about your stay. We are glad you liked the spaciousness and other useful amenities found in your room. Thank you for your compliments toward our housekeeping and events staff specifically. We especially appreciate your feedback regarding signage and traffic flow, as these things are key to your success...

Moncalieri, Italy
Reviewed 16 January 2016 via mobile

I've been there for a week. The room is ok and the room service are efficient. The hotel provide swimming pool and a nice sport center. Unfortunately the breakfast was not included in my offer. Very useful the printing service for the flight check-in. The main hall is directly connected to the Metro Center Station. I have a remark about...

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Helpful?
Thank Marco B
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Marco B, It pleases us to know you received excellent service and enjoyed the many available conveniences at our hotel. We will keep your comments in mind when weighing design with functionality in the future. Thank you for sharing your comments with us. We hope you will stay with again at some point. Sincerely, Steven J. Smith General Manager

Los Angeles, California
Reviewed 15 January 2016

I had two very different experiences over my two stays here. On our first stay all the staff took some extra time to see how we were. The maid stopped by the room to see if there was anything else we needed. The manager of the restaurant chatted with us and gave us some advice about what to see nearby,...

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Helpful?
Thank TheWesternShore
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear TheWesternShore, Thank you for taking the time to share these experiences with us. We are glad that during your first visit, our efforts in attentive service and quality accommodations exceeded your expectations. At the same time, we are very sorry to hear of this second experience. Your feedback regarding the state of your room will be looked into promptly,...

Minneapolis, MN
Reviewed 15 January 2016

I spent three nights here for a work conference. My room, as well as the rest of the hotel, was modern, clean, and well-maintained. I felt really comfortable during my stay. At least on weekdays, the hotel was also really quiet--I was near the end of the hallway and heard almost no noise during my entire stay. This hotel is...

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Helpful?
Thank MNtraveler62
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear MNtraveler62, We are glad you were comfortable in your clean, modern room, and that you slept peacefully throughout your stay. Though our location is excellent for sightseeing, shopping, and dining, Metro Center station is actually just beneath our hotel, and therefore connected to the lower level of the lobby for incredible convenience. We are sorry to you were inconvenienced...

Davis, CA, United States
Reviewed 15 January 2016

I have now stayed at the Grand Hyatt twice, both to attend a conference hosted at the Convention Center. It's a nice, short walk to the CC. The rooms are well maintained and clean, and the staff was helpful and courteous.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Calvin T
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Calvin T, Thank you for sharing this feedback with us. We are glad our location made getting to and from your conference a breeze. We are always happy to provide a clean, quality room, excellent service, and the luxury of convenience, all in the heart of DC. Sincerely, Steven J. Smith General Manager

Reviewed 14 January 2016 via mobile

Shop around pre book and pay and this hotel is great value right above a Metro stop, an amazing atrium and rooms are adequate. The executive lounge is just average and is very small given DC is a political and business Hub. Overall a good hotel for the price and one to keep in mind if in DC.

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Helpful?
Thank Bradley D
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Bradley D, Thank you for sharing your feedback with us. We are glad to hear that your room and the lounge suited your needs. Though we will definitely keep your comments regarding the size of the Executive Lounge in mind, we do try to maintain a sense of intimacy and exclusivity throughout. We would love to have the opportunity...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 

Additional Information about Grand Hyatt Washington

Address: 1000 H St. NW, Washington DC, DC 20001-4520
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range: €197 - €570 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hyatt Washington 3.5*
Number of rooms: 897
Reservation Options:
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Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt
Hotel Style:
#21 Green Hotel in Washington DC
#51 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Washington staff and other travellers.
42 questions
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Questions? Get answers from Grand Hyatt Washington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I loved the outside view (vs the atrium view)”
 of 5 bubbles GaCare, 13 Feb 2017 | Read review
“higher up the more quiet, walk to elevators can be a hike if opposite side of the building”
 of 5 bubbles DJHillsdon, 13 Feb 2017 | Read review
“Outside rooms get you a window facing outside while atrium rooms are interior and get you a room facing the lobby.”
 of 5 bubbles traveljunkies87, 12 Feb 2017 | Read review
“LOUD nightclub across street, ask for a room on the inside or opposite of H. Litterally hundreds of club goers outside yellng at 2am to 3am”
 of 5 bubbles travelgirljk, 5 Feb 2017 | Read review
“Ask for an Exterior Room”
 of 5 bubbles brianm882, 27 Jan 2017 | Read review
5 of 5