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Grand Hyatt Washington

Booking.comUS$308*
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GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Grand Hyatt Washington
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4,390 Reviews from our TripAdvisor Community

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Showing 4,083: English reviews
United States
Reviewed 12 April 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jing M
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Washington, DC, United States
Reviewed 11 April 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Darlena J
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Reviewed 10 April 2016

Excellent, helpful, welcoming staff. Provided all necessary directions as needed. Accommodations were excellent; bed very comfortable; plentiful bathroom linen. Metro connections easy to navigate. Surrounding area/environment safe to navigate without fear of altercations. Area restaurants superb with a variety of ethnic offerings.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank markbH8504LN
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear markbH8504LN, Thank you for taking the time to share this feedback with us. We are flattered by your remarks about our staff; we are pleased to hear they were so helpful when it came to reaching your destinations while in town. We are happy you enjoyed your comfortable room and the extensive amount of linens in your bathroom. In...

Sandusky,
Reviewed 10 April 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank hollyi210
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Anchorage, Alaska
Reviewed 10 April 2016 via mobile

Nice hotel with clean rooms and great bed. Walkable to National Mall and Verizon Center. Close to Chinatown. Lots of restaurants and shopping nearby. National portrait museum is close by and worth a visit. On the high end for cost. Good staff. Friendly bar/lounge.

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Helpful?
Thank Ken A
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Ken A, We are happy you enjoyed our ideal location with its great access to so many popular local attractions, along with fantastic dining and shopping options. It pleases us to know you liked your clean, comfortable room, and that you were happy with the service you received from our staff. If there is anything we might be able...

Reviewed 10 April 2016

Be prepared for a long wait at check-in. Be prepared for misinformed front desk clerks. Be prepared for overpriced small rooms. Beautifully redone atrium. Uninspired rooms at a hefty cost. Close to metro stop. Meeting rooms on lower levels have feeling of being in a cave.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 305samuelm
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear 305samuelm, We apologize for any longer-than-normal wait times you might have experienced while checking in to the hotel. Should you decide to stay with us in the future, please know that we do have multiple room types and would love to help you find the perfect fit. Simply inform us of your preferences when booking, and we will absolutely...

Spring Hill, Tennessee
Reviewed 9 April 2016

Decent stay at the Grand Hyatt. Very comfortable bed and a quiet room. I did notice the tub drain was dirty and had to be cleaned so the water would drain. Something I don't enjoy doing...but can when necessary. Very convenient to restaurants and attractions.

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Helpful?
Thank LRD
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear LRD, We are pleased to hear you enjoyed your comfortable, quiet room in our excellent location. We apologize for the state of your bathtub drain upon your arrival. Should you encounter any issues like this, our maintenance staff is always happy to help solve the problem. Thank you for sharing your comments here. We would love to accommodate you...

Edinburgh, United Kingdom
Reviewed 9 April 2016 via mobile

If I could score this hotel a 0 I would and here is why: This has to be our worse city stay over ever, I actually thought of checking out and booking somewhere else as I've never been made to feel the way we did than what the Hyatt Grand make us feel! When checking in, guy checking us in...

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Helpful?
2Thank Pinkblondie24
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Pinkblondie24, We are terribly sorry to hear of the experience you had. This is certainly not typical of our hotel, and we will be sure to review this situation internally. Being a very large hotel with direct access to the metro and an open, high-traffic lobby, we want to be sure our guests are safe. If you felt that...

West Hartford, United States
Reviewed 9 April 2016

Food and accommodations far exceeded my expectations...for the vegetarian option, they actually offered a quinoa salad! Cannot beat the location, close to shops, Union station, the National Mall and congressional offices. We were able to comfortably walk to all locations within an easy 20 minutes. Kids will love the pool.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Allison R
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Allison R, We appreciate you taking the time to share your thoughts with us regarding your stay. We were happy to have been able to accommodate your specific dietary needs during your stay. We are also glad you enjoyed our ideal location and its proximity to Union Station, great shopping, and a number of other notable DC sites. We...

Coppell, Texas
Reviewed 8 April 2016

The room is OK & updated, but nothing about this property feels grand (other than the price). The hallways are dingy and there is a lot of noise from the atrium. This enormous hotel has one little bar/restaurant at night. If you want a night cap, you will need to find another hotel. This is the worst hotel I have...

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Helpful?
1Thank WandaTX
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear WandaTX, Thank you for sharing your review with us. We are sorry to hear this most recent stay did not leave you fully satisfied. We apologize for any issues you might have experienced with our complimentary WIFi service, and are excited to share that we are updating our service due to the feedback we have received from guests. We...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 

Additional Information about Grand Hyatt Washington

Address: 1000 H St. NW, Washington DC, DC 20001-4520
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range: €160 - €563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt Washington 4*
Number of rooms: 897
Reservation Options:
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Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt
Hotel Style:
#21 Green Hotel in Washington DC
#34 Luxury Hotel in Washington DC
#51 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Washington staff and other travellers.
46 questions
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Questions? Get answers from Grand Hyatt Washington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have atrium viewing rooms and outside viewing rooms.”
comkevin137, 23 Apr 2017 | Read review
“Stay on the lower floors so you are not dependent on slow elevators.”
Libby_travels_alot, 23 Apr 2017 | Read review
“Choose a room with view of area rather than a lobby view room.”
Amelia21anne, 23 Apr 2017 | Read review
“The building height restrictions in DC don't lend much for city views, but I was grateful for the natural light of an outside view room.”
Wednesday1970, 20 Apr 2017 | Read review
“Stay on upper floors away from 11th street”
travelerColumbusOhio, 19 Apr 2017 | Read review
5 of 5
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US$308* /night
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Prices are for 1 room, 2 adults
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