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Grand Hyatt Washington

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Grand Hyatt Washington
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4,290 Reviews from our TripAdvisor Community

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Showing 3,987: English reviews
Skokie, United States
Reviewed 11 March 2016

Cubes, the in-house restaurant has mouth watering food. Hotel is very clean, convenient to most locations in the city. Quite for a quick business meeting. Every so often, you may be woken up by a dump truck backing up while collecting garbage downstairs in the street - nothing you can ignore and fall right back to sleep. Perfect for the...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Faith M
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Faith M, Thank you for your review. We are happy you liked our central location and the convenience it offers. It pleases us to hear you found our hotel to be incredibly clean, and that you thoroughly enjoyed our onsite dining options. We hope to see you back again soon! Sincerely, Steven J. Smith General Manager

Agoura, California
Reviewed 10 March 2016

The Grand Hyatt was a great selection for my first trip to DC! I wanted someplace central to the many tourist sites as well as a known hotel-I can always expect a level of higher quality from a Hyatt Property. This did not disappoint. The hotel is clean, modern and the lobby area is a nice place to sit and...

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1Thank ozmatoto
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear ozmatoto, Thank you for the kind remarks you have left here regarding our hotel. We are very pleased to hear you enjoyed your stay so much. We are glad you liked the cleanliness of our hotel and its modern features. Our staff members are constantly encouraged to go above and beyond when it comes to assisting guests—whether it be...

Richmond, Virginia
Reviewed 10 March 2016 via mobile

Stayed on 12th floor Club Level Experience was off the charts! We had an issue with water pressure in our rooms that was connected to the city cutting off water to the building, but due to the inconvenience Glenn M (front office manager) was extremely accommodating providing alternative options as well as concession on the bill, even though it was...

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Helpful?
Thank ithacuse
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear ithacuse, It is a joy to hear you enjoyed your Grand Club experience so much. We are happy to know you experienced top-notch service from our valets upon arrival and coming and going, our front desk when you received your requested early check-in, and from Glenn and his efforts to atone for the issues you had with your water...

Reviewed 8 March 2016

Stayed here for a conference 5 nights and had no complaints! Enjoyed room service and wish I had known about the subway entrance from this hotel!!! Ask! You can get straight to the subway without going above ground....in the pouring rain. Lol

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Helpful?
Thank Livinnpce
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Livinnpce, We are glad you enjoyed your time here during the conference. We regret you were not made aware of our lobby’s direct access to Metro Center station via its lower level. We hope this amazing convenience will cause you to choose our hotel the next time you find yourself in DC. Sincerely, Steven J. Smith General Manager

Stonington,CT
Reviewed 8 March 2016

Came for a conference. Clean rooms, but a bit worn. The carpets were a bit old, they just remodeled the lobby. Hopefully the rooms are next. My room was on the 4 th floor with an atrium view. Noisy if guests are busy in the lobby, and the heating vent noise and flushing noises from other rooms were loud too....

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Thank Connecticut-MD
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Connecticut-MD, Thank you for taking the time to share your review. We are glad you enjoyed a clean room at our great location. Should you stay with us in the future, we would be more than happy to accommodate you with a quieter room should you make your preferences known to us. Please know that we are always willing...

Colombo, Sri Lanka
Reviewed 8 March 2016

A very old hyatt in the heart of DC. Its a big property and very central as well but it needs a refurbishment, the lobby area, lifts and generally most areas looks very old. The room was comfortable and so was the bed, however the devor was still very old style. Grand club for breakfast was good.

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Helpful?
Thank budsy987
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear budsy987, We are glad you liked your comfortable room and that you enjoyed the food choices available with your Grand Club access. On the other hand, we regret to hear you did not enjoy the style of the hotel. We recently renovated our lobby in 2015 but we are sorry to hear it doesn't quite align with your tastes....

Singapore, Singapore
Reviewed 8 March 2016 via mobile

Does not quite live up to its name Registration was curt Housekeeping unbelievably slow Not a bad location if you are attending a conference, and but I would not come back However the bed was comfortable and water pressure good

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Thank roy c
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear roy c, Thank you for your review. We are happy you did enjoy the comfort level of your bed and of the water pressure in your room’s bathroom. In addition to being a great location for attending conferences, our hotel is a great spot to start from should one want to do a little sightseeing, or even have a...

Ellicott City, Maryland
Reviewed 8 March 2016

Review collected in partnership with Hyatt Hotels
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Thank tienet3265
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Maple Grove, Minnesota
Reviewed 6 March 2016

This hotel is inline with other Hyatt hotels I have stayed at. The rooms comfortable for business. I would recommend picking a courtyard facing room to avoid the nighttime Emergency Responder/Road noise. I was on the 5th floor city view and had a couple nights where the noise woke me. Not horrible, just sharing my experience. The location for this...

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Thank BusTravel777
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Don A, Thanks for taking the time to tell us about your stay and for sharing your advice with fellow travelers. We are happy to fulfill any requests a guest may have in regards to room choice when possible. It is our goal to craft the ideal experience for each individual that stays with us. If there are any...

Reviewed 6 March 2016 via mobile

We stayed here on a suggestion from a friend. Am I glad I listened! He lobby is a gorgeous atrium, that is grand in size and saturated in ambiance. From the moment we stepped on the doors, everyone we interacted with was helpful, courteous, and genuine. We arrived earlier then check in, and not only were they willing to hold...

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Thank Tiffany D
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Tiffany D, We are so glad you have discovered Grand Hyatt Washington with the help of your friend! It is always our pleasure to assist you in any way that we can, including offering early check-in when available, or even simply by setting the tone for your stay with a warm welcome. We are happy you were able to...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 

Additional Information about Grand Hyatt Washington

Address: 1000 H St. NW, Washington DC, DC 20001-4520
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range: €174 - €580 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hyatt Washington 3.5*
Number of rooms: 897
Reservation Options:
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Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt
Hotel Style:
#21 Green Hotel in Washington DC
#51 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Washington staff and other travellers.
44 questions
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Questions? Get answers from Grand Hyatt Washington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think the rooms that do not face the atrium are quieter.”
 of 5 bubbles DgmMam0425, 15 Mar 2017 | Read review
“12 floor, great views”
 of 5 bubbles G0nzalez, 14 Mar 2017 | Read review
“Request a room facing the lobby, not the street. The street noise can really be annoying.”
 of 5 bubbles jimpsonseed3, 27 Feb 2017 | Read review
“Rooms situated not facing the lobby would likey be the quiestest”
 of 5 bubbles daleth67, 27 Feb 2017 | Read review
“I loved the outside view (vs the atrium view)”
 of 5 bubbles GaCare, 13 Feb 2017 | Read review
5 of 5