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Embassy Suites by Hilton Chevy Chase Pavilion

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936 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Chevy Chase Pavilion
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Showing 903: English reviews
Glassboro
Reviewed 1 April 2016

We stayed at the Embassy Suite at the Chevy Chase pavilion during the Cherry Blossom festival in D.C. It was great to have the metro line directly below the hotel. We truly enjoyed our stay and the breakfast and evening reception were bonuses.

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Helpful?
1Thank Jeffrey N
Jeff B, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear Jeffrey N - Thank you so much for your visit and for sharing your review online. It is great to hear that you were able to enjoy our great city during one of the absolute best times of the year to visit. We hope to have you back again soon and thank you again for staying with us. Jeff...

Reviewed 31 March 2016 via mobile

We have stayed at the Embassy Suites Chevy Chase Pavilion many times. It is one of our favorite hotels. Some things we love about it are: 1) convenient location, 2) easy Metro access at the bottom of the hotel (no need to even go outside which helps on a rainy day), 3) outstanding breakfast with many options including make your...

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Helpful?
1Thank Kath_Pollak
Jeff B, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear Kath_Pollak - THANK YOU! We love having you with us and can't thank you enough for the incredible review! There really is nothing better than hearing from our guests that we have become their choice of hotels in Washington DC. Thank you so much for your support and visits and we look forward to having you back with us...

Vineland
Reviewed 31 March 2016 via mobile

Great hotel. Good value with complementary made to order breakfast and evening reception daily. Got a package that included self parking. Suite was nice size and well appointed. DC Metro stop is underneath the hotel for added convenience. Would stay again and totally recommend when visiting DC.

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Helpful?
1Thank FF-one
Jeff B, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear FF-one - Thank you so much for your visit and for sharing a great review. We love hearing that you were able to take advantage of one of our packages and that the hotel, location and amenities all worked out perfectly for your needs. Thank you too for the endorsement! We look forward to having you back in the...

Haskell, New Jersey
Reviewed 31 March 2016

The hotel has a very friendly staff at the front desk. We had an issue with room service. I requested the snacks and paid 15 dollars and never arrived for the time requested instead we had to call twice before we got it. We requested some spoons and fork and they never arrived. :( .

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Helpful?
Thank julster65
Jeff B, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear julster65 - Thank you very much for staying with us and sharing your comments. I followed up directly with our room service and F&B Director to address your comments and our failure to make it happen for you. There is no excuse for us not performing and I apologize that this error negatively impacted your visit with us. We...

Miramar, Florida
Reviewed 31 March 2016

We were a large family and the hotel staff was very accommodating and prearranged many things for us. Made the stay enjoyable. More details could have been shared about the parking validation, but the stay there was overall pleasant.

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Helpful?
1Thank Dean G
Jeff B, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear Dean G - Thank you very much for trusting us for your Washington DC trip with your family. We appreciated having you with us and thank you for the great review! We hope to have the opportunity to host you and the family again in the future. Jeff Brainard Area General Manager

Wadsworth, Illinois
Reviewed 31 March 2016

Rooms clean , maid service top notch. Difficult to find if taking Metro. Only one sign as you come out of subway. Once you get into Chevy Chade plaza the hotel A sign by elevators as you approach would be helpful.

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Helpful?
Thank C897BHbarbarab
Jeff B, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear C897BHbarbarab - Thank you very much for being our guest and for the terrific comments in your review. We appreciate the compliments on the team and we absolutely agree with you on the signage. We just added signage in the parking garage and are working now to address other areas as well as the entrances from the Metro recently...

Jersey City, New Jersey
Reviewed 31 March 2016

The Chevy Chase Pavilion has everything at your fingertips. It was our first time in Washington DC and I will definitely be staying at the Embassy Suites when I return this summer. The staff was very polite and helpful. The room was smaller than expected, but clean.

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Helpful?
1Thank tinishal2016
Jeff B, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear tinishal2016 - Thank you so much for staying and for sharing such great comments. We are excited to have you back with us again this summer as there is no better compliment than guests that come back for future visits! Thank you again and we look forward to seeing you soon! Jeff Brainard Area General Manager

Lake Worth, Florida
Reviewed 30 March 2016

I saw many great reviews listed and I am somewhat disappointed. THE BAD OF IT cheated on room rate- as the room rate rates changed ( checked rates every day for 8 months) it dropped twice. Canceled the higher rate and rebooked lower rates 2 x. They charged me $700 dollars too much. When it was brought to attention at...

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Helpful?
Thank Sue L
Jeff B, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear Sue L - Thank you very much for staying with us, we appreciate your visit. I am also very sorry that we did not execute to the level that we needed to. I have followed up directly with our entire team to review your comments. We are also working directly with Hilton as well on ensuring the daily rates...

London
Reviewed 28 March 2016

We stayed for 4 nights at this very well positioned hotel some 20 minutes from the centre of DC by metro. The station is adjacent to the hotel. We upgraded to a premier room but you should be aware that although it has some benefits (better coffee!, large TV in lounge, access to a free snack machine and apparently better...

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Helpful?
1Thank Simon22London
Jeff B, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear Simon22London - Thank you very much for staying with us! We appreciated having you and your family with us and thank you for posting an outstanding review. We also very much appreciate the great comments on our team, especially Collin and our breakfast team that work extremely hard each morning to take care of more than 650 guests having...

Newport News, Virginia
Reviewed 28 March 2016

We can not thank you enough for the wonderful experience staying there last week. From the second we walked up with our luggages, Collin and Darius provided us with an amazing room on the 8th floor, maps with spots to check out, and a friendly greeting each day) You both are amazing and we look forward in seeing you again...

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Helpful?
4Thank Cheryle W
Jeff B, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear Cheryle W - Thank you SO much for staying with us and for the great comments. Collin and Darius are great leaders for us at the desk and we really appreciate the recognition for them. Thank you too for the great comments on our breakfast team. As you experienced, it is a very busy time for us and it...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A Destination Hotels property, the Embassy Suites at the Chevy Chase Pavilion has been completely renovated and re-invented enhancing our award-winning hospitality and exceptional value. Located in the upscale Friendship Heights district in Washington DC, directly atop the Metro Red Line at the Friendship Heights Station, the Embassy Suites offers all-suite accommodations, exceptional value with out complimentary cooked-to-order breakfast and evening reception, unbeatable location half-way between the Bethesda-Rockville, Maryland business corridor and Washington D.C. Businesses and sites, and an exceptional team of hospitality professionals dedicated to providing an unmatched service experience. With the completion of our major renovation in October 2014, the Embassy Suites Chevy Chase Pavilion now also offers Willie's Bar, an excellent place to unwind after a long day of sightseeing or meetings. Also, Willie's donates 1% of revenues to the ALS Association of DC\MD\VA in honor of Wilfredo Benavides, our longtime Sous Chef for whom Willie's is named after. The Embassy Suites at the Chevy Chase Pavilion is Washington DC's premiere all-suite property. ... more   less 

Additional Information about Embassy Suites by Hilton Chevy Chase Pavilion

Address: 4300 Military Rd. NW, Washington DC, DC 20015-2019
Region: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: €147 - €323 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chevy Chase Pavilion 3.5*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Travelocity, Priceline and Odigeo so you can book your Embassy Suites by Hilton Chevy Chase Pavilion reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Chevy Chase Pavilion Hotel Washington Dc
Embassy Suites Washington Dc
Washington Dc Embassy Suites
Hotel Style:
#1 Green Hotel in Washington DC
#7 Family Hotel in Washington DC
#11 Business Hotel in Washington DC
#39 Romantic Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chevy Chase Pavilion staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Chevy Chase Pavilion staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We ask for a room near the restaurant as we like the closeness and a corner room as it has extra space”
 of 5 bubbles Mommaof5kiddos, 26 Nov 2016 | Read review
“It does take two elevators to get into the hotel from the parking garage. Look for the signage.”
 of 5 bubbles 330brads, 13 Nov 2016 | Read review
“Some rooms have windows facing inside, towards the atrium, and outside, towards the adjoining streets (including Wisconsin Ave.)”
 of 5 bubbles Phillylad, 10 Nov 2016 | Read review
“Book as far ahead as possible to get best rates.”
 of 5 bubbles Seniordad, 31 Oct 2016 | Read review
“8th Floor was close to the pool and gym”
 of 5 bubbles scottrike, 29 Oct 2016 | Read review
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