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Mandarin Oriental, Washington, D.C.

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1330 Maryland Avenue, SW, Washington DC, DC 20024-2100
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Mandarin Oriental
US$845
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Free cancellation until 31/03/22
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Traveller (907)
360
Panoramas (7)
Room & Suite (579)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 30/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 30/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 153 hotels in Washington DC
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Steps away from the Tidal Basin and the Wharf, Mandarin Oriental, Washington D.C. is located on the Southwest waterfront by the L’Enfant Metro Station. Mandarin Oriental DC’s prime location is within walking distance to the National Mall, White House, and the U.S. Capitol. Delighting our guests and providing a safe environment for the stay is part of our commitment to provide legendary service during your luxurious stay. As a result of COVID-19, our hotel group has taken additional protocols for the health and safety of our guests and employees. From our urban oasis at our Spa to cocktails or high tea at the Empress our hotel makes the perfect fit for a stay in the Nation’s capital. Our younger fans can enjoy and play at the Panda Club, an exclusive one-of-a-kind space with D.C.’s premier childcare provider, White House Nannies. Are you a Fan?
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Canoeing offsite
Babysitting
Paid private parking on-site
Wifi
Paid wifi
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Patio
Walking tours
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun terrace
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
City View
Languages Spoken
English, French, Japanese
2603Reviews40Q+A100Room tips
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Popular mentions
GoPlaces521646 wrote a review Yesterday
1 contribution
My husband and I are currently staying at the MO Washington for the weekend of oct 15, 2021 and for a five star hotel experience, this has been pretty lack luster thus fur. No coffee machine in the rooms, if you want one, you would have to request it and pay 30 dollars. This is kinda silly when you’re already shelling out 400 dollars a night for a room. Nice tub but they don’t offer bath salts or any other bath amenities which defeats the purpose of having such a nice tub in the room. Sinks not properly cleaned. When you book at a five star, what you’re paying for is the little details and quite frankly, it has been missing at this location.Don’t think we will ever stay at another mandarin oriental after this
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Date of stay: October 2021Trip type: Travelled as a couple
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4nonni wrote a review Yesterday
314 contributions42 helpful votes
Friendly staff. Clean but small room although it was a deluxe King with a view. Due to covid no dinner dining except for in small lobby bar. Limited menu. Sushi bar closed. Great location for walking to museums & monuments.Enjoyed our stay but would like to return when everything is open.
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Date of stay: October 2021Trip type: Travelled as a couple
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Travelled82 wrote a review 11 Oct
Alamo, California6 contributions3 helpful votes
The entire staff were so friendly. The rooms are spotless. We stayed at a top floor suite room with a balcony. The view of the harbor was perfect. The rooms are very large and well appointed. The morning breakfast was very extensive. It was a perfect hotel to stay.
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Date of stay: August 2021Trip type: Travelled with family
1 Helpful vote
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Response from Mandarin Oriental Washington DC, Guest Services / Front Office at Mandarin Oriental, Washington, D.C.
Responded 6 days ago
Dear Travelled82, Thank you very much for staying with us at Mandarin Oriental, Washington DC and for sharing your review with your fellow TripAdvisor members. We hope that you will return soon. Please enjoy all of your future travels. Kind regards, Dave Walsh Director of Sales and Marketing
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Gita wrote a review 9 Oct
Washington DC, District of Columbia12 contributions2 helpful votes
Let me remind you this Hotel is located in the United States of America’s Capital and is one of top luxury brands these days! I chose this hotel based on the trust on the brand and the location facing the Potomac River. Where should I begin my disappointments: - Breakfast buffet is a joke! Something you expect at an airport midlevel hotel. There was no bread or bagel station and not because of Covid as there was a coruscant basket there but no bread or even a toaster to heat up the coruscant. No verity of juice, no verity of fruit yogurt , and guess what! If you want to order eggs Benedict they don’t have eggs Benedict neither on the restaurant nor on the room service! Overall don’t expect something facinating that makes you to run for the breakfast, just something you find in your house! - I gave up on the buffet and start ordering room service for the breakfast. Ridiculously, when they send a sunny side up eggs they do not send a toast with it, next morning when I ask for the toast for the eggs the answer was they can replace the toast with the pastry on the pastry basket!!!!!!! How cheap, have you ever heard such a thing in a luxury hotel that they don’t give you toast for your eggs and count it as a pastry? Unbelievable!! Even in cheesecake factory bread is free, apparently this hotel needs more money than them! - Apparently for the sake of being green, they replaced the shampoo and conditioner bottles with refill jars on the wall. But what they do NOT do is refilling it! Middle of the shower you realize there is not even a drop conditioner and you have to leaver the shower call the house keeping ( which is another disaster) and ask them to bring you conditioner. - Now house keeping! If you want to sleep they call you non stop when to come in and clean but when they come in they do not make the bed right, they don’t take the food left over dishes out, they don’t clean the bathroom floor which leave the hair and dust on the floor and definitely they don’t check the refills!! - Have you ever been to a hotel that has no restaurant open for dinner? If not you can try Washington DC Mandarin Oriental! As it’s located in the area no walking distance to any local restaurant not having a restaurant open at night is interesting and again go back to order club sandwich from the room service! - The suite I stayed was average and there was no Nespresso machine in it which these days are everywhere. - Pool, I will not sating thing just check the picture I post!! Just disgusting! With all the disappointment I experienced I have to say the building is nice and some of the staff are amazing and so helpful, I wish I had a better experience so I could
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Date of stay: September 2021Trip type: Travelled on business
Room Tip: I highly don’t recommend it
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Response from Mandarin Oriental Washington DC, Guest Services / Front Office at Mandarin Oriental, Washington, D.C.
Responded 6 days ago
Dear gmrazavi, Thank you very much for allowing us to host you during you recent visit. I am very sorry that we did not meet your expectations. Your comments are very well noted and have been shared with our leadership for their follow up and action. I hope you enjoy all of your future travels. Kind regards, Dave Walsh Director of Sales and Marketing
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Jessica S wrote a review 4 Oct
Tampa, Florida350 contributions129 helpful votes
We had a great 4 night stay at the Mandarin Oriental DC last weekend with an almost 3 year old and almost 5 year old. This is a great hotel for kids, and an awesome location for a family vacation and still very luxe. We were very happy with feel of the hotel and overall experience. Prior to the trip, we were a little concerned about food options nearby, but the wharf area is an easy walk with lots of variety, you’re very close to the Mall, and the hotel options were good and prompt! We had a room right by the elevator which is always worrisome to me from a noise perspective, but we didn’t hear a peep the entire time - and there were events/weddings on both Friday and Saturday nights. Check-in was smooth, the staff was efficient, friendly, explained the amenities and MO Fans benefits, but didn’t get overly detailed which was nice as it was getting late. They gave the kids DC coloring books, colored pencils and stuffed pandas at check in which they loved! The room was lovely, the beds were SO comfortable and we had plenty of space for the 4 of us and to eat breakfast in the room. The bathroom was very nicely done, the only complaint on the “hard product” was the lack of water pressure in the shower. I’ve seen this mentioned elsewhere, so it wasn’t surprising, but it is really lacking! Absolutely loved the Dyptique bath products, and the fact that the liquids were in larger bottles for sustainability. The room service was prompt and very well done, room service is sometimes so slow, but they did an excellent job. Everyone we came across was friendly and helpful, even with a toddler meltdown after family pictures. On the service side, the only complaint was that the outer doors are not automatic and there were frequently 2-3 bellmen outside and they were like 50/50 on helping with doors for us and for others (luggage, strollers, etc) but they were always friendly and welcoming. We used the house car one evening, and the driver was wonderful. Nice pool, spa looked nice, but we didn’t use. Overall an awesome location for us and a very nice hotel with great service. We will eagerly stay here again!
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Date of stay: October 2021Trip type: Travelled with family
4 Helpful votes
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Response from Mandarin Oriental Washington DC, Guest Services / Front Office at Mandarin Oriental, Washington, D.C.
Responded 6 days ago
Dear JStravino, Thank you very much for picking the Mandarin Oriental for your visit to Washington, D.C. We have focused on making families feel well-served and at home and I am happy to hear that your little ones are now fans! Next time you visit, please ask about our Panda Club--our new children's club with supervised nannies and plenty of fun activities. They will enjoy themselves while you are able to visit the Spa or get out and see some of the sights that may not be as exciting for 3- or 5-year olds. Thank you also for giving us the opportunity to improve some of our guest services, as well. Please come back and visit us again soon! Be sure to bring the kids. Kind regards, Dave Walsh Director of Sales and Marketing
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PRICE RANGE
US$256 - US$656 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, washington d.c. hotel washington dc, mandarin oriental hotel washington dc, mandarin oriental washington dc, mandarin washington dc, washington dc mandarin oriental
LOCATION
United StatesDistrict of ColumbiaWashington DC
NUMBER OF ROOMS
373
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Frequently Asked Questions about Mandarin Oriental, Washington, D.C.
Which popular attractions are close to Mandarin Oriental, Washington, D.C.?
Nearby attractions include United States Holocaust Memorial Museum (0.4 km), The Pentagon (0.4 km), and International Spy Museum (0.4 km).
What are some of the property amenities at Mandarin Oriental, Washington, D.C.?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Washington, D.C.?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Mandarin Oriental, Washington, D.C.?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, Washington, D.C.?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Mandarin Oriental, Washington, D.C.?
Conveniently located restaurants include Potbelly Sandwich Shop, Roti, and USDA Headquarters Cafeteria.
Are there opportunities to exercise at Mandarin Oriental, Washington, D.C.?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Mandarin Oriental, Washington, D.C. have an airport shuttle?
Yes, Mandarin Oriental, Washington, D.C. offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, Washington, D.C.?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mandarin Oriental, Washington, D.C.?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mandarin Oriental, Washington, D.C. offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.