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The Westin Georgetown, Washington D.C.

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The Westin Georgetown, Washington D.C.
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1,650 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Georgetown, Washington D.C.
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Showing 1,600: English reviews
CT
Reviewed 25 November 2014 via mobile

This hotel is in a good location and has nice 'bones' - ie good size rooms and bathrooms. I found the hotel's cleanliness not up to par. The elevators stink - it's like been in a sweaty smelly gym where people have left socks out. The marble floors need to be washed. My room was very dusty too. Restaurant for...

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Helpful?
Thank CtHelsBells
PaulZalocha, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear CtHelsBells, Thank you for providing us with comments regarding your recent stay and for taking the time to share your experience with us. Feedback is our best opportunity to hear the voice of the customer, and to focus on the areas in which we can improve our guest experience. I am disappointed to hear about the issues you encountered...

Seattle
Reviewed 24 November 2014

Stayed here during a brief visit. The hotel feels like it has more class and is a little more traditional and less modern than other Westin locations. Staff are very attentive and rooms were clean and nicely updated.

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Helpful?
Thank Pete C
PaulZalocha, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Pete, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that you enjoyed our clean and updated rooms, and that our attentive staff delivered a true Westin experience. Business travelers are very important to us, so we'll share your comments with our entire team. We look forward to welcoming you back on your next...

Reviewed 24 November 2014

My husband and I have had a lot going on lately and desperately needed a place to relax. The Westin was just perfect. The staff was attentive but not in a smothering way. However, the best thing was being able to rent my work out clothes and not having to schlep my sneakers!

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Helpful?
Thank E4d4
PaulZalocha, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear E4d4, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that our attentive staff delivered a Westin experience, and that you enjoyed our New Balance Gear Lending program and WestinWorkout facility. As a runner myself, I agree that packing your shoes to travel can be a hassle. We look forward to welcoming you back...

Prague, Hlavni Mesto Praha, Czech Republic
Reviewed 24 November 2014

The hotel is really nice. People always helpful and smiling - exactly Charleine and Rachel. They helped us really well. Love the location of hotel - nearly Georgetown was awesome. Only the breakfast was horrible. Just eggs, bacon, one yogurt, coffee, tea, juice and that's all for 40 USD. I would expect better food.

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Helpful?
Thank Lilypadth
PaulZalocha, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Lilypadth, Thank you for sharing feedback about your stay at the Westin Georgetown! While we're delighted that you enjoyed our convenient Georgetown access, we're disappointed that your restaurant breakfast did not meet your expectations. This does not represent the service we are capable of delivering to our guests on a daily basis, and so we work to revise and...

Connecticut
Reviewed 23 November 2014

We stayed for 3 nights, and in retrospect i may have picked another hotel for this duration. The hotel food options are quite limited - small, overpriced breakfast selection (buffet $30); first night we arrived very late and so dined at hotel restaurant. Really not very good; martinis were microscopic and watery. The other evenings we appropriately availed ourselves of...

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Helpful?
Thank Astilbe_Arendsii
PaulZalocha, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Astilbe Arendsii, Thank you for sharing feedback about your stay at the Westin Georgetown! While we're delighted that you enjoyed our convenient Georgetown access, we're disappointed that your restaurant breakfast did not meet your expectations. This does not represent the service we are capable of delivering to our guests on a daily basis, and so we work to revise...

Broomall, Pennsylvania, United States
Reviewed 22 November 2014

This hotel is in the perfect location. It's very close to the White House, Washington Monument, and Lincoln Memorial. My boyfriend and I were kindly greeted by Maheder. She was very prompt and quick to check us in. The lobby of the hotel was very beautiful (the chandelier was my favorite part). We stayed in a king room and let...

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Helpful?
Thank Francesca C
PaulZalocha, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Francesca, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that you enjoyed our relaxed neighborhood, Georgetown access, and that Maheder and Bobae delivered a memorable experience. We'll be sure to recognize them for their great work and look forward to welcoming you back on your next visit to Washington, DC!

Minneapolis, Minnesota
Reviewed 20 November 2014

The Westin Georgetown was a perfect hotel to stay in for a work meeting that took place a block away. I arrived well before check-in time yet they got me a key and allowed me up to my room. My work meetings started at noon and I didn't get back until almost 9:00 that evening, but my room fit all...

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Helpful?
Thank Lisa N
PaulZalocha, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Lisa, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that you enjoyed our relaxed neighborhood, Georgetown access and friendly staff. Business travelers are very important to us, so we'll share your comment about the ability to charge multiple devices from a convenient location in our guest room, and look for a solution. We...

Atlanta, Georgia
Reviewed 19 November 2014

The staff at this Westin made this business trip feel a cut above the norm. Deenny went above and beyond make me feel welcome and comfortable every time I walked in or out the front door. Concierge service, front desk and all other staff were equally engaging. It's the people that make business travel a great experience or an unmemorable...

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Helpful?
Thank Jenny T
PaulZalocha, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Jenny, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that Deenny, our front desk and concierge teams helped to deliver a successful business trip for you. Business travelers are very important to us, and our goal is that you feel better when you leave than when you arrived. I hope that we were...

Annapolis, Maryland
Reviewed 18 November 2014

Stayed overnight to celebrate our 5-year wedding anniversary and everyone was more than accommodating. Great location and close walking distance to M Street/Georgetown shops. Requested a mini-fridge in the room, which was there upon arrival. Complimentary bottle of champagne was also placed in the room (much to our surprise) for when we returned from dinner. Everyone made us feel super...

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Helpful?
Thank Nicole R
PaulZalocha, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Nicole, Congratulations again on celebrating your 5th wedding anniversary, and thank you for choosing The Westin Georgetown for this special evening! We're delighted that you enjoyed our relaxed Georgetown neighborhood and the surprise & delight provided by our friendly staff. We'll be sure to share your comments with our entire team. We look forward to welcoming you back for...

Reviewed 16 November 2014

The moment we arrived, we were politely directed to the front desk by the doorman. At the front desk, we were kindly greeted by Front Desk Agent, Maheder, and she was absolutely terrific. Our room was very clean and spacious and the bathroom was super clean and spotless. The bed was one of the most comfortable beds I had ever...

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Helpful?
Thank C H
PaulZalocha, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear C H, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that you enjoyed our Heavenly Bed, relaxed neighborhood and friendly staff. We'll be sure to share your comments with Maheder, Bobae and our entire team. We look forward to welcoming you back on your next visit to Washington, DC!

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Feel Better when you leave than when you arrived! A short walk or subway ride to The White House, Georgetown's shops and restaurants, the Kennedy Center, and Dupont Circle. The Westin Georgetown, Washington D.C. Is a refreshing choice for travel! ... more   less 

Additional Information about The Westin Georgetown, Washington D.C.

Address: 2350 M Street NW, Washington DC, DC 20037
Region: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Price Range: €239 - €688 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Reservation Options:
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Hotel Style:
#17 Green Hotel in Washington DC
#22 Luxury Hotel in Washington DC
#27 Romantic Hotel in Washington DC
#28 Family Hotel in Washington DC
#32 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Georgetown, Washington D.C. staff and other travellers.
11 questions
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Yaoundé
over a year ago
7 months ago
Darien, Connecticut
Beverly, Massachusetts
over a year ago

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Questions? Get answers from The Westin Georgetown, Washington D.C. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Sonnelle G! A true asset to the Westin.”
 of 5 bubbles artrivedi, 27 Mar 2017 | Read review
“Might be a good idea to phone ahead and verify your room configuration before you arrive. ”
 of 5 bubbles haberNorthCarolina, 23 Mar 2017 | Read review
“It's a little bit loud there. You could hear the doors closing and traffic in the hallways. You may want to take earplugs. ”
 of 5 bubbles shannonsI8203ME, 22 Mar 2017 | Read review
“Just perfect. ”
 of 5 bubbles 944gerritd, 21 Mar 2017 | Read review
“Very quiet, comfortable and clean”
 of 5 bubbles , 20 Mar 2017 | Read review
5 of 5