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Hilton Washington DC National Mall The Wharf

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480 L'Enfant Plaza SW In L'Enfant Plaza, Street Level, Washington DC, DC 20024-2253
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$321
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SAVE US$9
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (93)
Room & Suite (50)
Videos (2)
What is Travellers’ Choice?
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Washington DC National Mall The Wharf
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#102 of 153 hotels in Washington DC
Location
Cleanliness
Service
Value
Welcome to Hilton Washington DC National Mall The Wharf, just steps from a wealth of DC attractions, corporations and federal offices. Walk to the White House, monuments, museums and the Wharf area, and take our elevator down to L’Enfant Metro Station to connect easily with greater DC, Maryland and Virginia. Distinctive rooms, stunning views, on-site dining, stylish event space, an Executive Lounge – we have everything you need to thrive in our nation’s capital.
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Room & Suite (50)50
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
65Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
279Reviews10Q+A25Room tips
Traveller rating
  • 140
  • 69
  • 32
  • 21
  • 18
Time of year
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Popular mentions
kameron g wrote a review Yesterday
Myrtle Beach, South Carolina5 contributions
Under valued & unappreciated. Those are the phrases I will use to describe my recent experience. This weekend I was supposed to be an exciting FIRST trip to DC for my girlfriend’s birthday weekend. Unfortunately, it was overshadowed by inaccurate accommodations, lack luster customer service, overall passiveness towards customers needs. First, I planned this event months in advance. Searched my options (The Hamilton, The Kimpton, The Four Seasons) were all on my list. Regrettably, I chose THIS location due to its proximity to the National Mall and other attractions. Travelers be aware of the following: Accommodations King Deluxe-city view room: It is not as advertised as it relates to space. It is advertised as “Spacious”, and having a “comfortable chair” neither of which are true statements. Customer service First, I understand the difficulty surrounding our current staffing climate today. However, I provided their Hilton team with MULTIPLE opportunities to make this right and they did not. I spoke with the front desk team, Ashley and another gentleman there on 6/18 @9:00pm, 6/18 @9:40pm, and 6/19@3:20pm. The first two times I was told “all the rooms look similar,” “we have you in the room you reserved,” “an upgrade would be an up-charge.” The third time I had a family member reach out to Hilton because I wanted to salvage my vacation itinerary and not spend it at the front desk/ on the phone. Went to the front desk to speak with Deja (who was supposed to hear my concerns) and they said “she left for the day” @3:20pm In closing Money is not an issue in this case, this resort is aesthetically beautiful. I am just disappointed with the overall representation of the Hilton brand and the lack of compassion and understand regarding my room situation. A larger room/ suite upgrade would have solved my issue. I hope the next traveler has a better experience than me. This was written (6/19/21@4:00pm) while still staying in the resort.
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Date of stay: June 2021Trip type: Travelled as a couple
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AHSU18 wrote a review Apr 2021
Richfield, Ohio273 contributions37 helpful votes
+1
Hotel's Favourite
We were here for one night to see the cherry blossom. The hotel is right next to the Spy museum and very close to National mall. Due to Covid, there is no free breakfast, but for Diamond member, they gave us 20 dollar to use in the Starbucks in the hotel. The room is very clean and updated. If we ever come to DC again, will definitely stay here again.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Aureline Harris, Other at Hilton Washington DC National Mall The Wharf
Responded 4 weeks ago
Hello Amy H, Thank you, for taking the time to share your feedback. We are glad that you enjoyed our hotel and your experience. Please come back and see us again.
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Theresa V wrote a review 16 Jun
Los Angeles, California47 contributions45 helpful votes
The bad: Paid extra for the city view. Was on the 12th floor with a view of another building. All the toiletries contain lavender which I'm allergic to. Pretty nicely outfitted room. The good:. There is a metro station downstairs and a mall with a 5 Guys and a CVS in it below the hotel. Spy museum also part of the complex along with bike rental and tours. Pool still closed due to Covid.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Aureline Harris, Other at Hilton Washington DC National Mall The Wharf
Responded 3 days ago
Hello Theresa, Thank you, for taking the time to share your feedback. I sincerely apologize, that you were given lavender soap in your room are allergic. We will definitely make sure that we have other options on hand, so this does not happen again. Regarding your room with a view we are happy to move you to another room and remove the upgrade. We are glad that you are enjoying the location. The pool is currently closed due to maintenance, not covid. We hope to have it open soon. My GM would like to speak with you if you have a free moment. Please let us know when is a good time. Thank you again for your feedback.
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stephfochs wrote a review 7 Jun
1 contribution
Long story short. Check in issues, clean rooms but furniture was out of place. Staff was not helpful or friendly. Unfulfilled promises in the room description. I personally probably wouldn’t book here again.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2021
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ssb552021 wrote a review 5 Jun
New York City, New York1 contribution
The hotel was understaffed and lacked in many small details which are expected from a typical city hotel. There was no kitchen or cutlery available for guests. Rooms were only cleaned if you request the guest service desk, the button on the door to request room cleaning is pointless. Washroom curtain was dysfunctional and was stuck somewhere in the back. The city view from the room was no meaning, I should have rather gone for Pool view which was atleast cheaper. There are lot areas this hotel needs improvement. Location of this hotel is perfect. Every famous museum and Capitol and Memorial and Monument are at a very short distance. Hotel is kept Clean and mattresses are comfortable too.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2021
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PRICE RANGE
US$178 - US$459 (Based on Average Rates for a Standard Room)
LOCATION
United StatesDistrict of ColumbiaWashington DC
NUMBER OF ROOMS
367
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Frequently Asked Questions about Hilton Washington DC National Mall The Wharf
Which popular attractions are close to Hilton Washington DC National Mall The Wharf?
Nearby attractions include The Pentagon (0.3 km), National Museum of African Art (0.5 km), and International Spy Museum (0.08 km).
What are some of the property amenities at Hilton Washington DC National Mall The Wharf?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Washington DC National Mall The Wharf?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Washington DC National Mall The Wharf?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Washington DC National Mall The Wharf?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Hilton Washington DC National Mall The Wharf?
Conveniently located restaurants include Mi Vida Restaurante, Potbelly Sandwich Shop, and Kith and Kin.
Are there opportunities to exercise at Hilton Washington DC National Mall The Wharf?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Are any cleaning services offered at Hilton Washington DC National Mall The Wharf?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Washington DC National Mall The Wharf?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Washington DC National Mall The Wharf offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.