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Hampton Inn Washington DC NoMa Union Station

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Hampton Inn Washington DC NoMa Union Station
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105 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Philadelphia, Pennsylvania
Reviewed 11 October 2016

The Hampton Inn Washington very nice, clean and very accommodating. The location was close to most venues in DC without being in the DC traffic and confusion. Just don't use Expedia because they are unreliable.

Review collected in partnership with Hampton
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Helpful?
Thank 126renej
David S, General Manager at Hampton Inn Washington DC NoMa Union Station, responded to this review

Thank you for the review of our property! We are glad that you enjoyed your stay, and in the future you can go to the Hilton.com website to make your reservations. Making reservations at Hilton.com allows you to get a great price and our Hilton Honors points that are not offered with our third party partners. Thank you, David

Reviewed 11 October 2016

I thought the hotel was wonderful. I was very clean and the staff were very friendly. It was close to the metro, but the shuttle would take you there as well and I had no problems using the shuttle and the wait times were minimal. Would definitely stay there again.

Review collected in partnership with Hampton
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Helpful?
Thank Kris S
David S, General Manager at Hampton Inn Washington DC NoMa Union Station, responded to this review

Dear Kris S Thank you for sharing your kind remarks about our property. We hope to see you back here in the future! Sincerely, David

Reviewed 9 October 2016 via mobile

The hotel is new and staff friendly...however pool area is negletected. The hot tub had a terrible stench that makes you not want to even use the pool area. The valet was the other downside. Even after calling down 30.mins in advance for our car we still waited 20 mins downstairs for our car. It was not that busy and...

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Helpful?
Thank Graziaries
David S, General Manager at Hampton Inn Washington DC NoMa Union Station, responded to this review

Dear Graziaries Thank you for taking the time to share your experience with other Tripadvisor users. We are sorry to hear about your experience with our hot tub, and want you to know that we take this feedback very seriously. Also we have shared your feedback about the valet with our team. Once again I apologize for the inconvenience, and...

DC, United States
Reviewed 2 October 2016

Nice hotel, clean, secure, great breakfast & helpful people. There are 2 limitations of this hotel: 1) The shuttle is not large enough to handle the weekday passenger load & it did not respond to pick me up at the NoMa station at the end of the day. If you are prepared to walk 0.3 miles, you'll be OK. 2)...

Review collected in partnership with Hampton
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Helpful?
Thank Kenneth C
David S, General Manager at Hampton Inn Washington DC NoMa Union Station, responded to this review

Dear Kenneth C. Thank you for sharing your experience at our hotel! Thank you for also mentioning your challenges with our shuttle, and I want to let you know that we are in the process of procuring another shuttle for the future. We appreciate your feedback, and hope you have a great day! Sincerely, David

St. Paul, United States
Reviewed 2 October 2016

We've stayed at many hotels, and this is the first large hotel where we were so impressed by the staff. They went out of their way to help us (and each other!). A brand new facility. The shuttle is a great service (take it to Union Station and grab a Circulator bus for $1 -- it covers the whole Mall)....

Review collected in partnership with Hampton
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Helpful?
Thank Gaku S
David S, General Manager at Hampton Inn Washington DC NoMa Union Station, responded to this review

Dear Gaku S Thank you for taking the time to share your experience! We are so glad to hear that our team provided great service during your stay. Thank you for sharing the great tips about the Circulator our guests in the future will definitely appreciate that tip. Sincerely, David

Midland, Texas
Reviewed 30 September 2016

The hotel has only been open about a month. Very convenient location with the metro only a couple of blocks away. This area of town is newly renovated. This shiny hotel sits in the middle of a warehouse and train station area. I found that the noise on the side of the hotel near the trains bother me so they...

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Helpful?
Thank lesh W
David S, General Manager at Hampton Inn Washington DC NoMa Union Station, responded to this review

Dear Lesh W We truly appreciate your feedback during your stay with us.We are very happy to be part of the revitilization of the Union Market District! I am sorry to hear that the noise from the city bothered you. Please accept our apologies. Thank you again for staying with us, and we hope to see you again in the...

Reviewed 26 September 2016 via mobile

They're understaffed and under managed. Definitely need more than one person on desk duty. They claimed to be full and didn't honor our online check in. Gave our requested room away and had a take it or leave it attitude. The room they gave us initially wasn't even fully furnished. Hilton Honors has lousy telephone customer service if you're not...

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Helpful?
Thank Toni S
David S, General Manager at Hampton Inn Washington DC NoMa Union Station, responded to this review

Dear Toni S Thank you for sharing your feedback about your stay at our hotel. I will acknowledge that we went through some growing pains during your stay, and I would like to apologize. We have been working with our team to improve on issues daily, and know if you give us another opportunity; we would love to show you...

Boston, United States
Reviewed 22 September 2016

The location was very convenient to my business conference location. The complimentary breakfast exceeded my expectations. The reservation discrepancy put a slight damper on my experience, however the General Manager fixed the problem quickly.

Review collected in partnership with Hampton
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Helpful?
Thank Kristen P
David S, General Manager at Hampton Inn Washington DC NoMa Union Station, responded to this review

Dear Kristen P I am so glad to hear that you enjoyed our location, and our free Hampton Breakfast! I apologize for the inconvenience in dealing with a billing, and am glad to know we were able to fix it quickly. Thank you for your feedback, and we hope to see you back in the future! Sincerely, David

Moscow, Russia
Reviewed 21 September 2016

All good thing about hotel were erased due poor staff performance. They were not able to produce hotel bill neither during check-out, nor after that and 5 phone calls. Breakfast is OK, but very inconvenient when you should cross a hall with big group on check-out.

Review collected in partnership with Hampton
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Helpful?
Thank Dvdglobal
David S, General Manager at Hampton Inn Washington DC NoMa Union Station, responded to this review

Dear Ddvglobal Thank you for sharing your experience with the Tripadvisor community! I am sorry to hear that we were unable to provide you with a accurate hotel bill in a timely manner. Our technical issues should not have hindered your ability to get a receipt, and I am sorry for that. We hope that you provide us with an...

Reviewed 18 September 2016

good location, friendly staff. Call taxi ahead of time, as they are not in the area. Nice breakfast. Close to tourist area and train. Nice breakfast. New hotel, love the room and lobby. Bring a fan if you like white noise. Would definitely stay again

Review collected in partnership with Hampton
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Helpful?
Thank kriso491
David S, General Manager at Hampton Inn Washington DC NoMa Union Station, responded to this review

Deay kriso491 Thank you for sharing your experience with the rest of the Tripadvisor world! We are excited to hear that you enjoyed your stay, and will be back in the future. Another great tip for the transportation is to use Uber which is convenient and economical! We look forward to seeing you in the future!!!! Sincerely, David

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This LEED certified hotel is a great starting point to explore the city and with our complimentary shuttle to the NoMa-Gallaudet U metro station you can travel around easily.The hotel is a great starting point to explore the city and with our complimentary shuttle to the NoMa-Gallaudet U metro station you can travel around easily. Ronald Reagan Washington National Airport (DCA) is also a short metro ride away. Our Washington DC/ NY Ave hotel offers comfortable guest rooms with clean and fresh Hampton beds(R). Make use of a coffee maker available in every room, keep in touch with free WiFi and unwind in front of the HDTV. Start the day right with Hampton's free hot breakfast, or opt for a free Hampton On the Run(R) Breakfast Bag, available Monday to Friday. At the end of a busy day, take a dip in the indoor heated pool, relax in the whirlpool or work out in the modern fitness center. Our hotel in Northeast Washington, DC features 2,370 sq. ft. of event space including a boardroom and 3 meeting rooms. We offer flexible seating for up to 80 guests to hold various events from small business meetings to corporate and leisure retreats. 24-hour business center with WiFi. ... more   less 

Additional Information about Hampton Inn Washington DC NoMa Union Station

Address: 501 New York Ave NE, Suite A, Washington DC, DC 20002-7019
Region: United States > District of Columbia > Washington DC
Price Range: €136 - €408 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Washington DC NoMa Union Station 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Quality Inn Washington Hotel Washington Dc
Quality Inn Washington Dc
Washington Dc Quality Inn
Hotel Style:
#9 Best Value Hotel in Washington DC
#12 Green Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Washington DC NoMa Union Station staff and other travellers.
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Questions? Get answers from Hampton Inn Washington DC NoMa Union Station staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room did get some noise from the train tracks below, but didn't bother me. Don't know what side to choose.”
 of 5 bubbles , 8 Feb 2017 | Read review
“Room 520 was quiet with a nice view”
 of 5 bubbles LexiV, 16 Jan 2017 | Read review
“all rooms have great indoor view”
 of 5 bubbles nscalice, 12 Dec 2016 | Read review
“Ask for a higher floor and room on the back of the building (away from New York Ave) to reduce traffic noise.”
 of 5 bubbles WmWoods1981, 11 Dec 2016 | Read review
“Avoid ice machine noise.”
 of 5 bubbles MisterMet, 26 Nov 2016 | Read review
5 of 5