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The Westin Washington, D.C. City Center

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The Westin Washington, D.C. City Center
The Westin Washington, D.C. City Center
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837 Reviews from our TripAdvisor Community

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Showing 774: English reviews
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Chicago, Illinois, United States
Reviewed yesterday NEWvia mobile

The Westin has become my home away from home when in DC For work. It's convenient to the office, the airport and the metro when I have meetings other than my office. The entire staff always goes out of their to ensure I have everything I need, especially Faye. He always makes me feel welcome and as if I'm the...

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Helpful?
Thank Gail K
Atlanta
HOTEL’S FAVOURITE REVIEW
Reviewed 17 January 2017

I got lucky that I was traveling to the District in the first week of the year, right after new year's, so I got a rate right around $100/night, which is low for this location. So my review is based on that kind of rate rather than $300/night or something you might see at other Westin locations in cities. But...

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Helpful?
1Thank Ben H
About Hotel's Favourite Review
New York City, New York
Reviewed 2 days ago NEW

The room I was given had a strong vomit odor (but not the vomit itself) in the closet and since it was not in the room, I decided not to recheck into another room but to make sure none of my clothes int there. I did mention by text to the staff about this and they said they would get...

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Helpful?
Thank yucanuck
Reviewed 5 days ago NEW

The experience, the customer service (staff), the food, the rooms: all much better at the Georgetown Westin. Those guys go above and beyond to make sure your stay is pleasant. The DC City Center Westin? Quite the opposite at a higher pricetag. Not just the room being more expensive, but the food and the WIFI too ($12/day). I'm not sure...

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Helpful?
Thank Lauren B
Steven M, Manager at The Westin Washington, D.C. City Center, responded to this review

Dear Lauren B. Thank you again for staying at the Westins Washington DC City Center during your recent visit to our nation’s capital. We are sorry you did not enjoy your visit to our hotel. We are in a different location than the Westin Georgetown and our cost for amenities such as Wifi services as well as food in our...

Reviewed 6 days ago NEWvia mobile

Nice clean room, comfortable beds and friendly staff. They even had a bottle open in the room. That's just one example of some of the little extra provide that made the stay special. Good location. Parking could be and issue. We used the valet $60. The Fringetree bar and grill was enjoyable . We had a pizza for $15 it...

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Helpful?
Thank Jason G
California
Reviewed 1 week ago

Loved staying here two nights, walked to local restaurants, museums and capitol mall. Winter was sunny, xmas time was wonderful. Clean, staff holds the bags if have to checkout and have time for flight, to go see another museum. Must see city. One of the cleanest and beautiful city in the US is Washington DC. Inaguration was around the corner...

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Helpful?
Thank Beena V
Reviewed 1 week ago via mobile

Loved the location. Walking distance from everything we needed. Hotel was decent and quiet. We requested a King bed but due to over booking we ended up with a double room with the upgraded view. Not all it's cracked up to be. If you can opt for a deal with the parking do so, there is no parking around and...

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Helpful?
Thank Amiriashanel
Los Angeles, California
Reviewed 2 weeks ago

I stayed here for two nights while attending a conference. I usually choose Westin Hotels because they give a consistently good experience. This property fell short. The rooms are dated and need an update. I had multiple maintenance issues in my room. Each issue was minor, but they add up to a negative experience. 1) I was surprised to see...

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Helpful?
Thank SoftwareCEO
Steven M, Manager at The Westin Washington, D.C. City Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments in regards to your recent stay at the Westin Washington, D.C. City Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you...

New York City, New York
Reviewed 2 weeks ago

Every prior stay had a nice room with a good view; staff very helpful and friendly. Been upgraded each time stayed before as a Starwood member. Going for a tiring conference so cross fingers will have the luck again.

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Thank pbesman
Tallahassee, Florida
Reviewed 3 weeks ago

I was here for a conference and frankly used very few of the amenities. The property was very nice, the little heaters at the front door were a nice touch. It was such a routine stay that there is not much to remark on! The outlet in the bathroom did not work (I couldn't get it to at least) so...

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Helpful?
Thank tenwaymom

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Washington, D.C. City Center is a luxury hotel located 5 blocks from the Convention Center and the White House. Our hotel is near 2 metro stations and has 19,000+ sq ft of event space ... more   less 

Additional Information about The Westin Washington, D.C. City Center

Address: 1400 M St. NW, between 15th Street NW & Thomas Circle NW, Washington DC, DC 20005 (Formerly Wyndham Washington)
Region: United States > District of Columbia > Washington DC
Price Range: €161 - €527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Washington, D.C. City Center 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Westin Washington, Dc City Hotel Washington Dc
Westin Washington Dc City Center
Washington Dc Westin
Hotel Style:
#37 Luxury Hotel in Washington DC
#72 Family Hotel in Washington DC
#76 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Washington, D.C. City Center staff and other travellers.
21 questions
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Questions? Get answers from The Westin Washington, D.C. City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Center view of capitol.”
 of 5 bubbles 297beenav, 17 Mar 2017 | Read review
“Get an exterior room so you have light.”
  • Peeling paint on a different area of ceiling
  • Peeling paint on ceiling
 of 5 bubbles SoftwareCEO, 12 Mar 2017 | Read review
“Check in staff did this for me. Ask them”
 of 5 bubbles pbesman, 7 Mar 2017 | Read review
“The rooms facing the inside of the hotel don't get any sunlight. Mired in darkness.”
 of 5 bubbles slippingsands123, 21 Feb 2017 | Read review
“If you want a quiet room ask not to be facing the atrium.”
 of 5 bubbles victorandkimn, 17 Feb 2017 | Read review
5 of 5