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Paradisus Rio de Oro Resort & Spa

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Traveller (7774)
Pool & Beach (1894)
Room & Suite (1053)
Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,214 reviews)
“el patio”(451 reviews)
“outdoor shower”(290 reviews)
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (5,613)
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4,872 results
Traveller rating
3,560
889
302
87
34
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3,560
889
302
87
34
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All reviewsroyal serviceel patiooutdoor showershow tablethe mediterranean restaurantjunior suitepool restaurantbutler servicejean marcrs beachrs restaurantmain beacha la carte restaurantsroyal sectionlobby barprivate beachhour room service
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2,371 - 2,375 of 4,872 reviews
Reviewed 29 October 2013

Great to back at the Paradisus, it always feels welcoming. Stayed in a block near the pool this time, bit of a trek to the main block but very quiet at night. We had one of the refurbished bathrooms - what a difference, a large...More

2  Thank scottie624
Response from PRO_Managment, Director General at Paradisus Rio de Oro Resort & SpaResponded 30 October 2013

Dear scottie624, It was a great pleasure to usa ll to have you back at Paradisus Rio de Oro and we really hope we see you many more times!! Sincerely yours, Lorenzo Rubio General Manager

Reviewed 28 October 2013

A true gem, a good example for others to follow! Overall excellent, efficient and sharp! The only fault is the rocky and hard sea and a bit pricey but worth every penny! Would love to come back and try out their 2 other beaches and...More

3  Thank Al G
Response from PRO_Managment, Director General at Paradisus Rio de Oro Resort & SpaResponded 31 October 2013

Dear algal154982, Thank you so much for posting your review in TripAdvisor. About the beach rocks, I am glad to let you know that we will very soon start building a walkway so when stones are out they are not a nuisance to go in...More

Reviewed 28 October 2013

This was my first trip to Cuba after over 2 dozen trips elsewhere in the Caribbeans. I decided on this resort because of the reviews and also the comments regarding food. First I would like to mention something regarding Sunwing as they were the tour...More

5  Thank tiatatravelagent
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded 18 November 2013

Dear Tiatatravelagent, We appreciate very much your review and comments, which we are looking into with our involved departments. We thank you for the time in writing your experience and would very much like to have you back in Paradisus Rio de Oro Resort &...More

Reviewed 26 October 2013

We have just returned from a two week stay at Paradisus Rio de Oro Royal Service Resort and had a fantastic time. This was our first trip to Cuba, having stayed previously in Mexico, Barbados and Dominican Republic and we would definitely recommend. The Royal...More

9  Thank lindseyayk
Response from paradisusri0de0r0, Director General at Paradisus Rio de Oro Resort & SpaResponded 31 October 2013

Dear Lindseyayk, Thank you for letting other travelers in TripAdvisor know about your fabulous vacations in Paradisus Rio de Oro! We look forward to having you back soon! Sincerely yours, Lorenzo Rubio General Manager

Reviewed 26 October 2013

We stayed for two wonderful weeks in Royal Service from 4 Oct. All the reviews are totally correct this place is beautiful calm and elegant. The main hotel is a lot more lively and probably more appealing to younger couples. I will not repeat what...More

2  Thank Elaine D
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 31 October 2013

Dear Elaine D, We thank you very much for your review and comments, always welcome and very useful on our work for your satisfaction. We will look into each of them with our heads of Departments. About the wines, there have been some irregularities from...More

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Best Value Properties in Cuba
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$230 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$230 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (7774)
Pool & Beach (1894)
Room & Suite (1053)
Dining (699)
Business Centre & Event Rooms (91)
Family and Play Areas (15)
Questions & Answers
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Liz W
19 April 2018|
AnswerShow all 4 answers
Response from lynnegough | Reviewed this property |
Think this is something you need to clarify with the hotel or your travel agent.
1
Vote
gtms04
18 April 2018|
AnswerShow all 3 answers
Response from Dawn A | Reviewed this property |
There was scuba lessons and diving for those already qualified, a couple of small sailing boats, windsurfing and a catamaran. Enjoy. Oh and horse riding was on site too.
0
Votes
gtms04
18 April 2018|
AnswerShow all 4 answers
Response from muller_12 | Reviewed this property |
The resort has a large property with paved pathways. A central path goes to the pool and ocean and then another path is more circular and wraps around the perimeter of the hotel. I would walk along any of these and feel... More
1
Vote
Room Tips
"Royal service section. Room 8511! It's the first of ocean view. Either floor is good views."
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"Avoid rooms facing the main walkway from lobby to the pool if you like quiet at night. The evening..."
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"Corner room has a window in the washroom"
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"Royal Service definitely worth the upgrade"
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