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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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4,879 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Rio de Oro Resort & Spa
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Showing 4,268: English reviews
Reviewed 1 week ago

My husband and I are well traveled and had a good time here overall. The only thing I can say is that is was too much money for what was offered. But nice none the less. I have paid less and got more. Management is going to have to face some changes if they want to keep five star rating...

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Helpful?
8Thank Linda S
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Linda S, We thank you for posting a review on this important site and for informing future travelers about your personal opinions in regards to what our resort has to offer. In terms of Wi-Fi, please understand that it is not a management decision but rather a policy applied by the authorities of the country that run the ownership...

Wasaga Beach Ontario
Reviewed 1 week ago

(Sarcastically) Where should I start? There was a bird at the OUTSIDE patio restaurant! Oh my gosh! I saw a cat! That's it, I'm starting to worry. We were eating one day and looked out the window and saw a gecko on the tree trunk! This place is definitely not a 9 star resort! Our shower was outdoors! (As the...

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33Thank pcadvisor
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear pcadvisor, I must personally say that I had to share your review with many people on the resort, after a good laugh and being very impressed by your sense of humor. Your review is quite unique by its content and the way you approach what some persons would have to say about our property or any other place they...

Malpas, United Kingdom
Reviewed 1 week ago

Top rate hotel, resort, spa. Luxury royal service section. Their secret is the willingness of managers and staff to please you, and to respond to your wishes, even to your minor complaints,which, being Cuba,are completely understandable. Pool,beach,restaurants,food,facilities are commendable. Managers and staff are a credit to Melia Hotels.

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3Thank 3463PG
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear 3463PG, We are grateful to you for taking the time to write about your recent stay at our resort and letting other people know about your opinion in regards to what we offer. Thank you for your consideration, appreciation of the hard work accomplished and your loyalty to our property. We sincerely look forward to many more visits from...

Calgary, Canada
Reviewed 1 week ago

I have been to Cuba many times but always direct. This trip in order to go we had to stop in Toronto so we didn't do it until now. WOW what a great resort!!! I cannot stress how much we liked this resort. The staff here is off the charts in customer service. Even the gardeners mowing the lawns stop...

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3Thank hopped_15
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear hopped_15, It is with great satisfaction that we take note of all the good things that you have to say about your recent stay at our resort and we thank you for these comments. We sincerely appreciate to read that you have enjoyed the wonderful sense of hospitality of our employees, the quality of the entertainment as well as...

Toronto, Canada
Reviewed 1 week ago

I've stayed at multiple all inclusives in Cuba and Cancun, and this place is by far the loveliest. For reference, I previously stayed at the Blau Costa Verde in Cuba, and the RIU Tequila Resort Mexico and the Luxury Bahia Principe Sian Ka'an Resort in the Mayan Riveria. We were looking for something luxurious and this did not disappoint. The...

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5Thank GoProny
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear GoProny, Your review recently written is a treasure to us and we would like to thank you for being so nice by writing your experiences lived at our resort last March. We sincerely appreciate your mentions of our great employees, your enjoyment of the facilities, from snorkeling to the food served in the restaurants, your impressions of your rooms...

norfolk
Reviewed 1 week ago

we have just returned from a week spent at the Royal service part of this hotel. We have had a lovely very relaxing week away. The Royal service would not be for everyone i am sure but we stayed in room 8611 with a partial sea view. The rooms were very spacious and clean with an outside shower and a...

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1Thank norfolktwo
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear norfolktwo, We are very grateful to you for writing a review on this important site, following your recent stay at our resort. It is very rewarding for us to read your lovely comments and to see that with the experience that you have lived, you are already thinking of coming back to visit us again. We sincerely look forward...

St. John's, Canada
Reviewed 2 weeks ago

In December we returned from a lovely 10 day trip. We stayed in the Royal Service area and also frequently visited the rest of the hotel. All staff were lovely. The recreational staff were always fun, food marvellous, and entertainment very tasteful as it was during the time of mourning for Fidel Castro. Thank you to everyone for our very...

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1Thank pennygrant2015
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear pennygrant2015, On behalf of the team of Paradisus Rio de Oro, I would like to thank you for taking the time to write a review about your second visit to our resort. It is a true pleasure to learn how much you have enjoyed our facilities and all the services offered to you during your return stay. We thank...

Reviewed 2 weeks ago via mobile

Just returned from our 2nd visit to this hotel over xmas n the new year and we weren't disappointed. Little apprehensive as we'd never been away at this time of year before although we'd been to the same hotel, everything we expected and more they really pushed the boat out for xmas and new year being especially good. The hotel...

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1Thank Gaz T
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Gaz T, We are very grateful to you for writing your opinions about your second visit to our resort during the past holidays. It is a sincere pleasure to learn that you have enjoyed every moment at full and to know that we exceeded your expectations at this particular time of the year. We truly appreciate your feedback and...

Toronto, Canada
Reviewed 2 weeks ago via mobile

To compare it to other trips I've done, I've done two cruises, one Caribbean cruise with Carnival Cruise Line and a Bahamas cruise with Norwegian Cruise Line and they weren't as good as Paradisus Rio de Oro. I've stayed at several other all inclusive resorts, Paradisus Varadero (1x), Brisas del Caribe (1x), Iberostar Laguna Azul (1x), Majestic Elegance Punta Cana...

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6Thank Squatch1973
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Squatch1973, In all honesty, we feel particularly honored by the content of your review and by the fact that you are comparing us with other resorts of high standards. We are very grateful to you for these lovely comments and for informing readers about what to expect when visiting our facilities. it will be a true pleasure and privilege...

Linz, Austria
Reviewed 2 weeks ago

After our round trip in Cuba we spent nine days in Paradisus. The hotel area was very nice and the beach was close to our room. The food in the restaurants was always very good and the staff was friendly. We got married in Paradisus and everything was perfect.

Review collected in partnership with this hotel
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5Thank angelika192
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear angelika192, It is a true pleasure for us to know that you had a wonderful stay at our resort and we would like to thank you for posting a review from your visit. We are very glad that you had a perfect wedding and sincerely look forward to welcoming back again soon to our little paradise. With our warmest...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: €238 - €536 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in JuniorSuite, Building 19 was dead centre”
 of 5 bubbles NeveragainBoganville, 17 Jan 2017 | Read review
“Mildew sensitive? Ask for a second-floor room. Bldg #11 - noisy at night”
 of 5 bubbles Away2long, 17 Jan 2017 | Read review
“All Junior suite of good size. Deluxe are small bungalows with great views.”
 of 5 bubbles LorraineClayden, 12 Jan 2017 | Read review
“Rooms 40 and 42 block best”
 of 5 bubbles keithH998, 12 Jan 2017 | Read review
“Room 3517, refurbished and close to the pool.”
 of 5 bubbles MarkP697, 11 Jan 2017 | Read review
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