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Paradisus Rio de Oro Resort & Spa

Travellers' Choice award winner
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Paradisus Rio de Oro Resort & Spa
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4,797 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Rio de Oro Resort & Spa
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Showing 4,200: English reviews
London, Ontario
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

This was our second trip to this resort. The staff is amazing. The room was luxurious. Best food selection. I highly recommend this resort to anyone that wants the best, trouble free vacation. You will want to go back again.

Review collected in partnership with this hotel

Helpful?
6 Thank abeltreeexpert
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear abeltreeexpert, it is with sincere delight that we read your review, based on your recent stay at Paradisus Rio de Oro. Thank you for your kind support. We truly look forward to seeing you soon again for another top vacation in our small piece of paradise. With our kindest regards, Jean-Marc Rousseau General Manager More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago via mobile

A bit late in writing this review as we stayed the last two weeks of May 2016. But had such a great time felt the hotel deserved a review. A group of 40 of us states for my best friends wedding. From the start the organisation was excellent, for example they went above and beyond to help me plan the... More 

Helpful?
5 Thank 27bumblebee
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear 27bumblebee, It is with great pleasure and satisfaction that we read your review, based on the experience that you have lived at our resort last May for a wedding celebration. We are very happy to see how much you have enjoyed our facilities, the amenities offered as well as the level of service provided by the members of our... More 

Ottawa
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

I will have to go back because I have yet no been able to find anything that is not 100% Starting with reception,client relation, , maid, room service, good food and foremost the great atmosphere and friendly staff etc, etc, etc,

Helpful?
6 Thank Marcel B
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Marcel B, Thank you so much for posting your comments on Trip Advisor, as a result of your recent stay with us. We are very happy to learn that you have not found anything below 100% but also saddened to see your rating at 80% at the same time. We would still love to have you coming back very... More 

RICHMOND HILL
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

We were on October 2016 on 2nd anemone---it was unbelievable caring staff -- witch make as fill very special and welcoming --we receive special h anemone room with bottle of sampan and special services during ouver stay--The resort is great with amazing serves ,care and love--thank you

Review collected in partnership with this hotel

Helpful?
3 Thank Yoseph I
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Yoseph I, It is very pleasing to us to write your very good comments posted on this site, following you stay among us last month. We are truly grateful to you and can only wait to have the privilege of hosting you again very soon to our little paradise. With our kindest regards, Jean-Marc Rousseau General Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago via mobile

This is adults only resort which was a perfect getaway. Our kids were home and were looking for quiet relaxing time to spend together as a couple. Resort is beautiful and well kept at all times. The atmosphere is wonderful and peaceful. Rooms are beautiful and maid service is great. Fully stocked bar every day, beach towels in your room... More 

Helpful?
9 Thank Annette B
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Annette B, We are sincerely delighted by the content of your very nice review, following your recent stay at our resort this month. It is truly rewarding to us to read all the wonderful comments you make about our facilities, the services provided and the amenities offered. Thank you for bringing so many pleasant details about your enjoyment and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

We went based on a colleague's recommendation and we weren't disappointed. Having heard many things about food in Cuba, I was concerned. The food was really good because it was fresh and tasty. The staff was very welcoming and the service was really good. We would happily return!

Helpful?
1 Thank Carole L
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Carole L, We thank you for your very kind comments in reference to your recent stay at our resort. It is a true pleasure for us to know that you had such a great time, enjoyed the food so much as well as the service provided by our employees. We are already looking forward to welcoming you back soon... More 

Holmes Chapel
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

My wife and I went to Cuba with two very good friends to celebrate my wife's upcoming 60th birthday. We couldn't have been more pleased with the standard of the hotel, the variety and quality of the food, the choice of drinks, the evening entertainment and the way the resort was kept remarkably clean. it's not often we go back... More 

Review collected in partnership with this hotel

Helpful?
2 Thank GeoffBHolmesChapel
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear GeoffBHolmesChapel, We are very grateful for your review and for the beautiful comments that you are granting us with. It is a pleasure to know how much you have enjoyed your stay and how pleased you were with the standards offered to you by our great employees. Please do not hesitate to contact us directly if we can be... More 

Hamilton, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 weeks ago

The hotel had another shortage of cava( dry sparkling wine from Spain). Strange because the hotel has a Spanish pedigree. Some of the guests were downright hostile and the poor bartenders were accepting the brunt of the abuse. Of course it wasn't their fault. They also ran out of mint for the national drink the Mohito. Another odd occurrence because... More 

Review collected in partnership with this hotel

Helpful?
9 Thank William O
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear William O, We would like to thank you for posting a review on Trip Advisor about your recent stay at our resort and to apologize at the same time for the little inconveniences that you have faced. For your information, the fact that our administration company is Spanish is absolutely not related to the supplying companies that provide us... More 

Dorset, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago

Wonderful vacation with 11 other ladies. Rooms were clean, spacious and comfortable. Loved sitting on bank overlooking ocean and magnificent pool behind us. Only problem was the internet connections, very sparatic.

Review collected in partnership with this hotel

Helpful?
1 Thank donnamackay05
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear donnamackay05, We thank you for taking the time to write your comments about your recent stay at our resort. It is certainly a major challenge for us to have to present these poor standards of Wi-Fi to our guests but it is unfortunately the unique option available in the country and we are submitted to the services of the... More 

Newmarket, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago

Everything we felt the first time is still very true. Although a return means there was less to 'explore'. The reasons we returned were the great snorkeling right off the beach; free scuba dive (shore or 30m) and the amazing staff at the club house. A special shout out to Aya who did so much to help make our special... More 

Helpful?
5 Thank D_N_and_3kids
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear D_N_and_3kids, It is with great pleasure that we read your review and we would like to thank you for being such a great ambassador to our resort. We are delighted to learn how much you have enjoyed the entertainment, the food served at the different outlets and your experiences outside of the hotel, between other things. I would like... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: €198 - €586 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
682 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were fortunate to have a second floor corner unit. Loved the privacy and wrap around porch.”
 of 5 bubbles nan0u8, 1 Dec 2016 | Read review
“Two storey buildings with eight 'Junior' suites or 'Superior', a single building with two suites. No ocean views in main resort.”
 of 5 bubbles RJ+M4, 29 Nov 2016 | Read review
“All low rise buildings and amongst gardens, not a great difference.”
 of 5 bubbles juliebarrett1964, 27 Nov 2016 | Read review
“Watch on line videos & pics to help you select”
 of 5 bubbles WestCoastRicardo, 27 Nov 2016 | Read review
“The Royal Service offers luxury and extra-special service.”
 of 5 bubbles J9703GLbarbarab, 22 Nov 2016 | Read review
5 of 5