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Paradisus Rio de Oro Resort & Spa

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1 room 2 adults 0 children
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Paradisus Rio de Oro Resort & Spa
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4,955 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Rio de Oro Resort & Spa
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Showing 4,330: English reviews
Reviewed 5 days ago NEWvia mobile

Awesome stay with my wife and 3 other couples! We all really enjoyed this resort! Food was fantastic! Great beach with amazing snorkelling! High end alcoholic beverages! Nice pool! Great and friendly service! The only minor things that we could mention is that the beds were hard and not very comfortable and the WIFI was a pain to get on...

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Helpful?
3Thank Dave P
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Dave P, We are very grateful to you for writing your comments about your recent stay at Paradisus Rio de Oro. We take good note of your criticism of the beds and can assure you that we are continuously improving their comfort, by a cycle of replacement. It is with pleasure that we read your plan of coming back...

Reviewed 5 days ago NEW

Stayed here a couple years ago. Service- Best I have ever had at any resort. All staff were very accommodating to pretty much anything could you need or want. Food- Very Good all restaurants/buffet were good. Food much better than other Cuban resorts. I recommend the beachfront romantic dinner for her. Drinks- Excellent selection of drinks at pool and lobby...

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2Thank Frank Q
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Frank Q, Thank you for sharing your Experience of your stay at our resort with other readers. We love to know that everything we could do for the success of your vacation went so well and that you enjoy every moment of it. It will be a sincere pleasure to count on your return soon again to Paradisus Rio...

Reviewed 5 days ago NEWvia mobile

This is a Resort a little older , in reasonable repair. The staff is very good and quite friendly. The food is of good quality and nicely presented. We spent 2 weeks here. The Spa is very nice , we spent a couple of days there. The wrinkles we encountered were unexpected and unnecessary. (1) Unfortunately my partner became ill...

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2Thank Garth K
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Garth K, Thank you for taking the time to write a review on this important site. We are sorry to learn that your partner became ill and that the way the doctor handled the situation of payment did upset you. These services are not part of our resort but offered as an additional facility required at any resort and...

Ottawa, Canada
Reviewed 5 days ago NEW

We just returned from this wonderful adults only resort. It truly is a gem. This was our second visit in a year. Hotel grounds are impeccable. A lounge chair always awaits you on both the beach and gorgeous pool area. We enjoyed the easy access to snorkelling and crystal blue water. Hobbie Cat rides are fun! Any requests are met...

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5Thank D H
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear D H, It is a true delight for us to read your great comments about your recent stay at Paradisus Rio de Oro and we are sincerely grateful to you for these wonderful comments and for mentioning some of our exceptional employees, who have certainly been one of the most important part of the success of your vacation. We...

Hamilton, Canada
Reviewed 6 days ago NEWvia mobile

Nice older resort(apparently 18 years) with immaculate grounds. Well taken care of with very nice accommodating staff. The buffets are well stocked with just about everything imaginable. The fresh seafood and pasta cooked for you, rice, soups are all to everyone's taste buds just in case you don't like the rest of the choices. We tried the Japanese, Mediterranean ,...

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4Thank ojsmum
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear ojsmum, It is very rewarding for us to read how much you came to appreciate your recent visit to our resort and to see how much you have enjoyed the surroundings, the food offered and the beach. We have taken good note of your comments about the catamaran experience although this service is not part of the hotel but...

Mallorytown
Reviewed 6 days ago NEWvia mobile

Excellent value for the cost. Great food and accommodation, absolutely wonderful staff, special thanks to Pablo, Arnaldo, Jorge, Katia and Odalas. We have been to the resort for 15 consecutive years and plan to continue while we are able.

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3Thank mokeefe46
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear mokeefe46, Thank you for taking the time to write your opinion about your stay at our resort last month. We sincerely appreciate your feedback and the mention of several of our shining star employees. Knowing that you have already visited us for fifteen consecutive times is simply amazing and we feel honored to have you as part of our...

Port Elgin, Canada
Reviewed 6 days ago NEW

I rely extensively on the reviews on tripadvisor so I'm always frank and honest with mine...so here goes. Resort: We stayed in the regular section (Unit 41) so we were very close to the main lobby. We retired early one night and could still hear the show going but hey....it wasn't an inconvenience and it was over by 1030. The...

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7Thank G1395OYianl
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear G1395OYianl, On behalf of the team of Paradisus Rio de Oro, I would like to thank you for your very clear and genuine review, where you expose your experiences to other travelers of what to expect from a stay at our resort. It is a sincere pleasure to read your nice opinions about the comfort of your room, the...

Reviewed 1 week ago via mobile

This wss overall a very pleasent stay. All good...a few things if you REALLY wanted to find something to complain about...breakfast buffet ..some items were cold..oh well...menus at beach rest. And pool rest were the same..evvvery day..oh well...however..everything else..perfect!! Beach and pool sress were so beautiful! Staff were great and pleasent and helpful. Big shout out to Roberto and George....

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2Thank Joanne F
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Joanne F, We would like to thank you for your kindness in writing these beautiful comments about your very recent stay at Paradisus Rio de Oro. It is a true honor for us to read your very positive opinions and we are very grateful for the mention you made of some of our unique employees. We love to learn...

Regina, Canada
Reviewed 1 week ago via mobile

We stayed in Royal Service from Jan 20-27 suite 8211, my brother and his wife in 8212. I must say that our stay was wonderful. My wife has mobility issues and the resort staff went out of their way to ensure our stay was enjoyed to the fullest. The resort is beautiful and well maintained. The grounds well looked after....

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5Thank David C
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear David C, It is with great pleasure that we read about your recent experience at our Royal Service and we thank you for posting a review in regards to your stay. We are taking good note of the remarks you made and will definitely look into it, so we can bring improvements where possible. Your mention of several of...

Orangeville, Canada
Reviewed 1 week ago

This was our first stay at Paradisus Rio De Oro and once again congratulations to the Melia group of hotels for an elegant experience. The surroundings are beautiful and the service exceptional however, it is the genuine warm welcome of the staff team here that win you over. If you are a couple who appreciates a relaxing vacation this is...

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6Thank 2CubawithLove
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear 2CubawithLove, We are sincerely delighted by reading your comments on Trip Advisor, based on your recent stay of last month at our resort. It is very rewarding to our team to know how much you have appreciated our surroundings, you room and its amenities, the restaurants and the entertainment as well as the quality of hospitality of our employees...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: €232 - €450 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
773 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See comments above”
  • Our beautiful room attendant Marbelis
  • Massage rooms with peaceful ocean views
 of 5 bubbles 2CubawithLove, 10 Feb 2017 | Read review
“all rooms were very nice as we saw others”
 of 5 bubbles bhryshchuk, 9 Feb 2017 | Read review
“Royal Service”
 of 5 bubbles redgirl2011, 8 Feb 2017 | Read review
“Not sure if I would bother to pay the extra for their five star club and ocean views as would only be partial, at best”
 of 5 bubbles Palmaexpat, 6 Feb 2017 | Read review
“ask for a sunny or shady room what ever is your preference, both are available, .”
  • our room
 of 5 bubbles Brian1050, 2 Feb 2017 | Read review
5 of 5