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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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4,893 Reviews from our TripAdvisor Community

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Showing 4,277: English reviews
Winnipeg, Canada
Reviewed today NEWvia mobile

We recently stayed a week in the Royal Service area of the resort. The cost was approximately $1000 per person more and not sure it was really worth the extra cost. The difference was as follows: Free inconsistent wifi( sometimes worked and sometimes not on 1 hour cards) Nice outdoor showers in the rooms. Butlers service- essentially rooms service The...

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Thank Anita D
Montreal, Canada
Reviewed today NEW

I've been to Cuba numerous times (38 to be exact). I've been to almost every city in Cuba, stayed in different hotels and i must say that PRO in Holguin is the finest hotel you can find. The suites are beautiful, food is delicious, the white sand crystal clear beaches are great for snorkeling, the whole team makes you feel...

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Thank pattyp1971
Reviewed yesterday NEW

Hello travellers! We booked this hotel back in November 2016 and stayed at this hotel from Jan 7th to 14th 2017. It was the first time we were booking a 5 star hotel in Cuba, We had been to Cuba many times in 4 and 4.5 star hôtels in the past. What a deception ! We never felt that 5...

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8Thank Stephane G
Ancaster, Canada
Reviewed yesterday NEW

The Paradisus de Oro is a great resort with beautiful landscaping and a gorgeous view of the Atlantic Ocean from many vantages, especially the pool restaurant. This was our eighth visit and the staff were as friendly and accommodating as ever. The service was excellent.

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3Thank Hank V
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Hank V, We sincerely appreciate that you took the time of write your opinion about your eighth visit to our resort and would like to thank you for your kind gesture. It will always be a true pleasure to host you and we truthfully look forward to welcoming you back again soon as part of our Paradisus family. With...

Kenilworth, United Kingdom
Reviewed 2 days ago NEW

We visited Melia Cayo Coco in Feb 2016 and had a great holiday (see review) and thought we would try out Melia Paradisus Rio de Oro in November/Early Dec 2016 After a first few cloudy days the weather was brilliant for the rest of the 3 weeks.The pool is exceptional and the beach is long enough for a short walk...

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4Thank KenilworthArnolds
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear TheKenilwrthArnolds, It is with sincere delight that we take note of your very nice review and we would like to thank you for informing other future visitors of what to expect from our facilities and services. We truly appreciate your description of the hotel, from the beach to the restaurants, as well as the quality of service provided by...

Southend-on-Sea, United Kingdom
Reviewed 3 days ago NEW

Celebrated my silver wedding anniversary here. Have to say I've got grumpier in my old age but have not a single complaint about this hotel or Cuba in general. Beautiful place and lovely people. My only negative and its purely personal, we had our anniversary dinner at the Royal Service restaurant, very pretty but slightly lacking in atmosphere, much preferred...

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3Thank KH8163
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear KH8163, We are sincerely grateful to you for your lovely review, following your recent stay at our resort for your silver wedding anniversary. It is a true honor for us that you had chosen our hotel and we feel particularly privileged to learn that we could live up to your high expectations. Thank you for your support, we do...

Farnborough, United Kingdom
Reviewed 3 days ago NEW

Amazing place,lovely people cant do enough for you,Royal Service is just the best,only stayed a week,such a relaxing place,nothing is to much trouble,Excellent service in Resturants,,fantasticially clean hotel,I will deffinately being returning.

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2Thank lala59_10
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear lala59_10, We thank you for your kindness in writing your excellent opinions about our resort during your recent stay. It will be a sincere pleasure for us to welcome you again in a near future. With our kindest regards, Jean-Marc Rousseau General Manager

Reviewed 4 days ago NEWvia mobile

We have been to the paradisus rio de oro 3 times and have already booked our 4th for may 2017. This hotel, it's staff the whole experience is excellent. The grounds it's in are kept beautiful and the garden staff very happy always a wave and "hola" the Buffett staff work hard to ensure you have everything you need the...

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4Thank Elle2703
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Elle2703, We are very grateful to you for posting a review on this important site, as a result of your fifth visit to our resort. It is very rewarding for us to read the nice comments that you have on the enjoyment of your vacation and we truly look forward to welcoming you in May for your 4th stay...

Eastbourne, United Kingdom
Reviewed 5 days ago NEW

What makes a holiday ? People do and we cannot praise enough the service, friendliness and desire to please from ALL staff at this wonderful hotel. Yes we can moan about the little issues that supposedly affect our enjoyment like the WiFi, kettles or hot water but they are insignificant to the overall pleasure that this hotel brings. Stayed for...

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5Thank Deuce-n-in
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Deuce-n-in, We feel particularly thrilled by the way you express your satisfaction of your second vacation at our resort and love to learn how much you have enjoyed the festivities prepared for you during the Christmas and New Year period. Thank you so much for recognizing the excellence of our employees in their daily performance and their genuine desire...

Toronto, Canada
Reviewed 6 days ago NEW

My wife and myself, plus a couple we have travelled with many times on cruises and resorts were First timers here. My wife and I have been to Cuba at least 10 times and our friends were Rookies to Cuba. Well PRDO, IS THE BEST .Everything within 10 minutes of our Suite, food, water pool or beach, activity centre, all...

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5Thank NeveragainBoganville
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear NeveragainBoganville, It makes us very happy to read your review and your great comments about your recent first stay at our resort and we would like to thank you for your kindness in expressing your full satisfaction of your vacation, from our facilities to the food we serve at the restaurants. We feel much honored to learn that we...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: €234 - €526 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
748 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I usually prefer the top floor, corner room but i've stayed on the main floor and in different sections of the hotel and i must say it is also great. Rooms are very spacious and super clean. Mini fridge is always stocked with different beverages on a daily basis. You have a table with chairs so it allows you to order room service 24/7 when you feel like staying in.”
 of 5 bubbles pattyp1971, 23 Jan 2017 | Read review
“Ask for a room with a renovated washroom. Not all have been renovated yet.”
 of 5 bubbles 885hankv, 22 Jan 2017 | Read review
“Stay in JuniorSuite, Building 19 was dead centre”
 of 5 bubbles NeveragainBoganville, 17 Jan 2017 | Read review
“Mildew sensitive? Ask for a second-floor room. Bldg #11 - noisy at night”
 of 5 bubbles Away2long, 17 Jan 2017 | Read review
“All Junior suite of good size. Deluxe are small bungalows with great views.”
 of 5 bubbles LorraineClayden, 12 Jan 2017 | Read review
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