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Iberostar Grand Trinidad

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Traveller (709)
Room & Suite (190)
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Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“lovely hotel”(62 reviews)
“free wifi”(36 reviews)
AMENITIES
Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,418)
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All reviewslovely hoteloverlooking the squarefree wifijunior suitebuffet breakfastrooms are largean oasiswelcome drinkpineapplecuban hotelsfirst floortown squaretwo nightssmall hotelcobbled streetscolonial stylemini bar
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391 - 395 of 851 reviews
Reviewed 4 February 2015

The Iberostar Grand was all round the best hotel we stayed in in Cuba. Such a friendly welcome we received on arrival and throughout our stay. We had a lovely spacious room on the second floor on the side of the hotel - some loud...More

Thank Rowena D
Response from Directortrinidad, General Manager at Iberostar Grand TrinidadResponded 5 February 2015

Dear guest: Thank you very much for choosing our hotel for your stay in Trinidad. It was with a great pleasure to read your review and complimentary comments. I am sure that your suggestions and observations are also valuable for other readers. We look forward...More

Reviewed 31 January 2015

The beautiful reception area gave just the right impression of the ambience of this hotel. Compared to other supposed 5-star hotels we stayed in on a tour of Central Cuba, this was far and away the best. We had a room at the back of...More

Thank OldieEastMidlands
Response from Directortrinidad, General Manager at Iberostar Grand TrinidadResponded 4 February 2015

Dear Guest. Thank you very much for your kind and positive comments, for the time took you to write them and for choosing our hotel during your stay in Trinidad. We are pleased to know that you have been very satisfied with our services and...More

Reviewed 29 January 2015

We stayed here three nights and had a spacious and well appointed room (room 205) at the front of the hotel on the second floor overlooking a small park. As well as an en suite bathroom the room had separate accommodation for storage of clothes...More

1  Thank Martin D
Response from Directortrinidad, General Manager at Iberostar Grand TrinidadResponded 4 February 2015

Dear Guest: Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities. Thank you very much also on behalf of our employee and myself for having...More

Reviewed 28 January 2015

I wasn't staying at the hotel but went in to see what their concierge had to offer for day excursions around Trinidad. Leo helped me and went above and beyond to give me the best experience possible. He scheduled me to go horse back riding...More

Thank Sean S
Response from Directortrinidad, General Manager at Iberostar Grand TrinidadResponded 3 February 2015

Dear Sir: On behalf of our employee Leo and the hotel, we will thank you for the courtesy to making public your appreciation for the services rendered by him, and hope to have the opportunity to offer you accommodation in our hotel in an upcoming...More

Reviewed 27 January 2015

What a difference to the Iberostar Parque Central? Great room with everything working. Excellent staff. Great breakfast and dinner buffet. It was festival week, so very noisy outside and as we had a front facing room we could here the bands playing, however this stopped...More

1  Thank Yorkshire1245
Response from Directortrinidad, General Manager at Iberostar Grand TrinidadResponded 3 February 2015

Dear Guest: We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments. Do not hesitate to contact us when you decide to come again to our Iberostar Grand Hotel Trinidad . Best wishes, Carlos...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$228 - US$479 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$228 - US$479 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (709)
Room & Suite (190)
Dining (46)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Denise B
13 March 2018|
Answer
Response from DonB1943 | Reviewed this property |
No, the beaches are 10-15 km from town. Santa Clara would be the closest. A 1.5-2.0 hr drive. A 6 hr drive from Havana.
0
Votes
chrisanddunc
12 January 2018|
AnswerShow all 6 answers
Response from Traveller2010ABC | Reviewed this property |
Had no problem at all changing Sterling at the hotel. Just about all UK cards (we had Lloyds and RBS) work in the cash machines, which were plentiful.
0
Votes
les h
27 October 2017|
Answer
Response from destinyschild | Reviewed this property |
Hi. I used a London company called The Travel Place. However if you join the Iberostar hotels priority club you can book the hotel on line. it's a beautiful hotel. enjoy.
1
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Room Tips
"Just enjoy the ambiance"
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"The top floor gives you the best views"
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"If you are allergic to petals/flowers/pollen ensure they are not left on your bed!"
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"Room with a balcony"
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